Create an account for powerful AI tools, award-winning courses, and access to our vibrant community.
Already have an account?
Join 250,000+ professionals and teams at Microsoft, Shopify, and even NASA. 🚀
Already have an account? Login
Find the best remote jobs. Answer a few questions and we'll deploy a powerful assistant to help you search, create alerts, and more.
1 What roles are you open to?
2 Experience level
3 Work style
Did you know? If memory is enabled, Writing.io can remember your job search preferences and help you to improve your resume, craft customized outreach and more.
Category
Handles inbound and outbound calls to up-sell and cross-sell products and services to existing customers.
Provides customer support and success assistance to Mandarin-speaking clients via remote channels.
Provides customer service support for a music streaming platform to Italian and English-speaking users via written channels.
Provides customer support for a fleet management SaaS platform, helping clients resolve issues and optimize their use of the software.
Provides customer care support with structured training in a virtual, instructor-led program beginning in September.
Provides customer support to APAC region clients using Synthesia's AI video platform, handling inquiries and troubleshooting issues.
Entry-level account executive sells automation solutions to businesses in the Essex/Middlesex, MA region, building client relationships and driving revenue growth.
Sells Quadient's automation and digital transformation solutions to businesses in the Essex/Middlesex, MA region.
Engages with underserved communities to provide support and coordinate care resources for high-need Medicaid and Medicare patients.
At Pair Team, we’re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.
We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.
Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.
We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients.  Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions.
At Pair Team, were not just delivering care - we’re building the future of more equitable, community-driven healthcare.
Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most. We are looking for a highly motivated full-time Community Engagement Specialist who is willing to think creatively and empathically to help our team change the way people access healthcare.
We seek a full-time Community Engagement Specialist to play a critical role on our team by directly engaging with and enrolling individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.
This is a full-time position. Your schedule will be: Thursday - Monday with your days off being Tuesday & Wednesday. WEEKEND WORK IS REQUIRED
*First 2-3 weeks of training will be M-F 9am - 5:30pm
This position primarily allows for remote work; however, you will be required to work PST hours.
Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.
Pair Team participates in E-Verify to verify employment eligibility for new hires.
Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.
We do not conduct any TA business outside of our @pairteam.com emails. If you’re ever concerned about spam or fraudulent activity, please reach out to recruiting@pairteam.com.
Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we’re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!
Resolves escalated customer issues in tolling operations, analyzes provider data problems, and collaborates across teams to improve processes and minimize revenue loss.
Fleetworthy offers the only complete technology suite for fleet readiness, uniting safety and compliance, toll management, and weigh station bypass solutions. We help fleets streamline operations, control costs, and operate with confidence.
Trusted by 75% of the top fleets in North America, Fleetworthy offers the most adopted toll management solution and largest weigh station bypass network. Going beyond regulatory requirements, our safety and compliance capabilities strengthen safety programs and enable proactive audit readiness. We support millions of vehicles and drivers and are recognized across the industry for innovation and leadership.
Fleetworthy is shaping the future of fleet readiness with AI-enabled, connected fleet technology that keeps drivers safe, fleets compliant, and operations running at peak efficiency. Learn more at fleetworthy.com.
Job Purpose
The Provider Ops Coordinator utilizes expertise in the tolling industry to review and bring to closure escalated customer issues utilizing our customer relationship management (CRM) software. They will also identify areas of opportunity to minimize revenue loss, and violations, and share feedback with product and development to improve processes. In this role, the coordinator will also help troubleshoot complex customer issues with agencies to improve the customer experience without adversely impacting provider relationships.
Essential Duties and Responsibilities
Experience and Competencies
Fleetworthy is committed to fostering a diverse and inclusive culture that is respectful and welcoming of individual differences. We are proud to be an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or maternity status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations.
Executes high-volume outbound prospecting, lead generation, and cold calling to build pipeline and schedule sales meetings for the team.
Position Type: Full-Time, Remote
Working Hours: U.S. Business Hours
At Pavago, one of our clients is hiring a Sales Development Representative (SDR) to drive pipeline growth through outbound prospecting, lead generation, and appointment setting.
This is more than a cold calling role.
You’ll identify target accounts, engage decision-makers through multi-channel outreach, qualify opportunities, and schedule meetings for the sales team. As the first point of contact with prospective customers, you’ll play a critical role in generating pipeline and supporting revenue growth.
If you’re confident in outbound sales, resilient in the face of rejection, and motivated by performance targets, this role is a strong fit.
Build targeted prospect lists using:
Research companies and identify key decision-makers.
Personalize outreach based on industry, role, and business needs.
Maintain a healthy pipeline of qualified outbound opportunities.
Execute high-volume outreach through:
Complete approximately 30–40 cold calls per day.
Manage 60–100 daily outbound activities.
Handle objections professionally and confidently.
Build rapport quickly and generate interest in the company’s solutions.
Build and manage multi-touch outbound sequences.
Execute 5–10 touchpoint campaigns across multiple channels.
Test and optimize:
Continuously improve:
Maintain accurate CRM records using:
Log all prospect interactions and activities.
Update lead stages and opportunity statuses.
Maintain clean CRM data and pipeline visibility.
1–2 years of experience in:
Experience with:
Familiarity with:
Experience using CRM systems such as:
Strong written and verbal English communication skills.
Highly organized, resilient, and results-oriented.
Comfortable working remotely during U.S. business hours.
2–4 years of SDR or BDR experience with a proven track record of meeting quota.
Experience selling into:
Familiarity with sales methodologies such as:
Experience targeting mid-market or enterprise accounts.
In short: You’ll generate qualified sales opportunities through strategic outbound prospecting, helping build a healthy pipeline and drive business growth.
Direct impact on pipeline generation and revenue growth.
Hands-on experience with modern outbound sales tools and strategies.
Opportunity to develop expertise in prospecting, qualification, and sales execution.
Fully remote role with structured support and coaching.
Career progression into:
After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video. This is the first step in our hiring process and can be completed whenever it’s convenient for you.
Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your experience with outbound prospecting, cold calling, email outreach, lead generation, CRM management, and appointment setting. You’ll also have the opportunity to highlight your sales achievements, approach to handling objections, and how you’ve used AI tools to improve productivity or outreach. Your video will be reviewed by the hiring team before moving to the client interview.
You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.
Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.
If you’re passionate about outbound sales, enjoy building relationships with prospects, and thrive in a performance-driven environment, we’d love to hear from you. Apply today and help build a high-performing sales pipeline.
Investigates escalated customer and provider issues using CRM and data tools to identify root causes and recommend process improvements across fleet operations.
Fleetworthy offers the only complete technology suite for fleet readiness, uniting safety and compliance, toll management, and weigh station bypass solutions. We help fleets streamline operations, control costs, and operate with confidence.
Trusted by 75% of the top fleets in North America, Fleetworthy offers the most adopted toll management solution and largest weigh station bypass network. Going beyond regulatory requirements, our safety and compliance capabilities strengthen safety programs and enable proactive audit readiness. We support millions of vehicles and drivers and are recognized across the industry for innovation and leadership.
Fleetworthy is shaping the future of fleet readiness with AI-enabled, connected fleet technology that keeps drivers safe, fleets compliant, and operations running at peak efficiency. Learn more at fleetworthy.com.
Job Purpose
The Business Operations Coordinator is an entry-level, high-potential role built for a natural systems thinker — someone who’s energized by figuring out how the pieces of a complex process connect. Using our CRM and internal data and reporting tools, the Coordinator investigates escalated customer and provider partner issues, digs past the symptom to find the root cause, and partners with toll agencies and internal teams to fix not just the individual case but the process behind it.
Deep tolling industry knowledge isn’t required on day one — strong analytical instincts and a comfort with technology and data are. This role is designed to build both, developing the Coordinator into a go-to technical troubleshooter within Business Operations.
Essential Duties and Responsibilities
Investigates escalated customer and provider issues using CRM and internal data tools, tracing each issue to its root cause rather than treating symptoms alone.
Approaches problems systemically — mapping how provider data, agency processes, and internal workflows connect to identify where breakdowns actually start.
Analyzes case and usage data to spot patterns across issues, surfacing recurring problems and revenue-loss or violation risk before they grow.
Collaborates and liaises with Operations and providers to help define technical requirements and provide domain expertise in pursuit of issue closure and continuous process improvement.
Partners with Operations, Development, and Product to recommend fixes — a process change, a new report or dashboard, or a product enhancement — accomplished through new technology or alternative use of existing technology.
Documents findings and recommendations clearly enough for teammates, managers, and product owners to act on.
Engages with customers on an as-needed basis.
Maintains broad knowledge about the company’s services.
Please note this job description is not designed to cover or contain a comprehensive listing of task activities and/or duties that are required of the employee for this job. Responsibilities and activities may change at any time with or without notice.
Experience and Competencies
This is an entry-level position — we’re hiring for mindset and potential, not a resume.
No prior tolling or transportation experience required (helpful, but not necessary).
A natural systems thinker:Â curious about how things connect, and comfortable pulling on a thread until an issue makes sense.
Comfortable with technology and data:willing to work in spreadsheets, CRM records, and reports to find answers; basic Excel skills expected, more is a plus.
Strong analytical and problem-solving instincts; able to break a complex issue into parts and reason through it methodically.
Excellent time management skills and the ability to manage multiple priorities with strict attention to detail.
Excellent interpersonal skills, with the ability to communicate effectively and professionally with internal and external customers.
Ability to work independently as well as collaboratively in a team.
Continually contributes to a cohesive team environment.
Possesses and demonstrates Fleetworthy Core Values.
Fleetworthy is committed to fostering a diverse and inclusive culture that is respectful and welcoming of individual differences. We are proud to be an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or maternity status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations.
Coordinates AI-powered content production projects, manages schedules and assets, and supports delivery of video and imagery work across multiple concurrent initiatives.
We’re looking for a Junior Project Manager who is excited by the rapidly evolving world of AI-powered content creation. You are curious about generative AI and eager to understand how new technology is changing the way high-quality imagery and video are produced. In this role, you will join The Hub, our AI production team, supporting the delivery of Grip Originals projects across our verticals, with a strong focus on automotive.
You will be working in a fast-moving production environment where AI, creativity and technology come together. You are energetic, proactive and enjoy connecting the dots to keep work moving. You don’t need to know everything yet, but you are eager to learn, comfortable taking initiative and motivated by helping a team deliver great work.
At INDG, we develop technology that powers engaging, hyper realistic digital product experiences. Our mission is to make every product playable by combining the science of technology with the artistry of computer generated content. From our offices in Amsterdam, Bucharest and New York, we team up with global market leading brands.
We create high fidelity digital twins of our clients’ products and support these brands at scale, taking care of their full product portfolios year in, year out. Our teams work as long term partners, delivering consistent, high quality content pipelines that keep thousands of products up to date across markets and channels.
As a Junior Project Manager in The Hub, you support the AI production phase of Grip Originals projects across video and imagery. Working closely with senior team members, you help coordinate projects, keep information and assets organised and make sure work moves smoothly through the Hub.
This is a hands on role where you will learn the ins and outs of our projects and production workflows. You are proactive, organised and eager to take ownership, whether that means coordinating tasks, managing uploads or following up on deliverables. As you grow, you will gradually take on more responsibility and develop your project management skills.
Support the coordination of multiple AI production projects across video and imagery
Help maintain schedules, task plans and deliverable overviews
Keep project trackers and databases up to date so status, priorities and dependencies are clear
Coordinate uploads, assets and project information throughout the production process
Support senior team members with the day to day coordination of projects
Coordinate internal and external project resources to help keep deliverables on track
Help manage feedback, versions and approvals
Maintain asset lists and delivery checklists, ensuring nothing falls through the cracks
Keep project stakeholders up to date on current project status
Join internal reviews, project meetings and client calls, capturing decisions and follow ups
Communicate proactively when information, feedback or decisions are needed
Keep an open eye for opportunities and risks, think ahead and help identify solutions
Support the tracking of hours and project progress
Keep key project documents organised, accessible and up to date
Support general project administration and follow up on agreed actions
Work closely with senior project managers and production teams, learning from their experience and supporting them where needed
Help connect the dots across The Hub by making sure information, assets and actions reach the right people
Contribute to improving workflows, tooling and ways of working
0–2 years of experience in project coordination, project management, production or a similar environment
AI savvy, with a good understanding of generative AI tools and an eagerness to keep learning
Proactive and self-starting, with the confidence to take initiative and help move things forward
Organised and detail oriented, with strong time management skills
Able to manage multiple priorities and deadlines
Great communication skills and comfortable working with different stakeholders
Fluent in spoken and written English
An affinity with automotive and/or powersports is a plus
INDG sits between CGI craft, production technology and enterprise-scale content operations. Grip, our content orchestration platform, supports AI workflows and production-grade output for brands that depend on visual consistency across markets and channels.
Please send your resume and cover letter in English via the link provided. If you have any questions, please don’t hesitate to contact our Recruitment Department at jobs@indg.com
INDG Grip handles and uses personal data of job applicants in line with its Recruitment Privacy Policy.
Adjudicates insurance claims for automotive and powersports coverage, verifies claim validity, collects documentation, and provides customer service support to the claims department.
The work we do has an impact on millions of lives, and you can be a part of it.
We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most.
The Mechanical Claims Adjuster I will provide support to our claims department by handling automotive, RV/other unit types, and/or powersports claims. Additionally, opening new claims, thoroughly and accurately, collecting and reviewing all claim files, verifying all requirements have been met, and providing claim status updates. The Mechanical Claims Adjuster I will provide exceptional customer service, perform key administrative duties, and perform other related functions as assigned by management.
Work schedule:
Monday- Friday, 10:30am - 7:00pm EST (OR) Monday- Friday 10:00am - 6:30pm EST
This position does allow a remote, work from home opportunity
Customer Service & Claims Adjudication:
Claims Quality Control:
Team Player with Other Departments:
Bachelor’s degree or equivalent work experience (see below)
3+ years of customer service or administrative experience
$22 - $25 an hour
Protective’s targeted compensation for this position is $22.00 - $25.00 per hour. Actual salaries may vary depending on factors, including but not limited to, job location, skills, and experience. The range listed is just one component of Protective’s total compensation package for employees. This position also offers additional incentive opportunities through an annual incentive based on individual and Company performance.
Employee Benefits:
We aim to protect the wellbeing of our employees and their families with a broad benefits offering. In addition to offering comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program. Work/life balance is important and Protective offers a variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day). The financial health of our employees is just as important as physical and emotional health. Some of the financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective’s platform to improve wellbeing while earning cash rewards.
Eligibility for certain benefits may vary by position in accordance with the terms of the Company’s benefit plans.
Accommodations for Applicants with a Disability:
If you require an accommodation to complete the application and recruitment process due to a disability, please email [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process.
Please note that the above email is solely for individuals with disabilities requesting an accommodation. Â General employment questions should not be sent through this process.
We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Supports strategic communications, stakeholder engagement, and community outreach initiatives through writing, research, event planning, and public relations activities for an energy company's projects.
Job Title: Associate, Communications and Community EngagementEffective Date: August 2026Division: Legal & RegulatoryDepartment: RegulatoryReports to: Director, Public Affairs and Community RelationsDirect Reports: NOLocation: RemoteTravel: up to 30%
Position Purpose:
This full-time, exempt role reports to the Director, Public Affairs and Community Relations. The Associate, Communications and Community Engagement supports strategic communications, stakeholder engagement, and public-facing initiatives across KCE’s projects and corporate activities. This role is well-suited for an early-career professional seeking to build experience at the intersection of communications, community engagement, and energy-sector public affairs.
Key Responsibilities:
Communications (approximately 40%)
Assist with communications and public relations activities including media monitoring, message development, and development of a variety of written materials for internal and external audiences, including KCE leadership.
Support KCE team members in preparing public-facing presentations and materials for conferences, public meetings, and other events.
Support management of KCE’s branding and public messaging across corporate and project websites, social media, FAQs, and other materials.
Community Engagement (approximately 60%)
Conduct initial analysis and desktop research to identify state and local permitting requirements and potential permitting risks for KCE’s projects related to political, environmental, community, regulatory, and technical factors.
Assist with the creation and maintenance of community stakeholder engagement tracking mechanisms and tools including data entry and management.
Participate in the development of community engagement campaign strategies.
Help train and support team members in community outreach and engagement.
Draft, design, and edit community engagement materials including FAQs, presentations, talking points, briefing materials, summaries, and other collateral for Authorities Having Jurisdiction (AHJs), local stakeholders, and others.
Support the planning and execution of public engagement strategies including community forums, open houses, meet-and-greets and other community facing events, including attending these events.
All other duties as required.
Work Experience & Requirements:
Physical Requirements:
Executes go-to-market strategies, develops technical content, and drives product adoption through positioning, messaging, and cross-functional collaboration with product and engineering teams.
The listed responsibilities are not exhaustive, and additional responsibilities may be assigned based on the evolving needs of the organization. We are seeking a dynamic individual who can operate effectively amid ambiguity, establish structure for a new market offering, and take on new responsibilities as the capability and organization evolve.
Travel Expectation: Approximately 35%–45% travel may be required to engage with customers, communities, partners, and industry stakeholders.
Full compensation packages are based on candidate experience. Compensation ranges are established using national benchmarking data and apply across all geographic locations within the United States.
Remote - USA
$116,875—$158,125 USD
Defense Unicorns delivers mission value by streamlining software delivery so our customers can focus on the most important challenges. We share a vision of freedom and security for the advancement of progress and innovation. Our commitment to this vision, and to our mission-driven customers, means a commitment to speed, user experience and optionality, without compromising security. Our team is composed of innovators, software engineers, and veterans with decades of experience delivering technology programs across the federal market.
We create and deliver secure solutions for continuous software integration and delivery. Defense Unicorns consolidates the best practices for security pipelines, testing, and deployment automation in order to meet the high security requirements valued by mission owners. Our solutions are agnostic by design and we believe that growing a robust ecosystem of secure, cloud-native software solutions can help enterprise customers inside and outside the federal market buy and integrate software more easily.
Defense Unicorns’ customers are mission-focused leaders across public and private enterprises. We proudly support defense and civil agencies across the U.S. government and we work closely with the creators of leading-edge software solutions to deliver value to the mission-owner by improving the security and consumability of commercial software products.
Don’t have all the preferred experience or qualifications? Studies show that underrepresented groups like women and people of color are less likely to apply to jobs if they don’t meet every requirement listed.
At Defense Unicorns, we’re committed to diversity. If you’re enthusiastic about the role but don’t match every criteria, we encourage you to apply. You could be the perfect fit for this or another role! Defense Unicorns is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
CCPA DISCLOSURE
Translates marketing copy from English to Slovenian while maintaining tone, format, and meaning, including proofreading and editing.
We are looking for a Translator to interpret written pieces from English to Slovenian, making sure to maintain their original meaning, format, and tone.
Translator responsibilities include reading and thoroughly understanding the context of a given material (copy), using specialized dictionaries and translation tools, and proofreading finished pieces of work. To be successful in this role, you should have a keen eye for detail and be fluent in English in addition to your native language.
Proven work experience as a Translator, Interpreter, or similar role
Excellent proofreading skills with the ability to identify grammar, spelling, and punctuation errors
Good knowledge of content editing tools
Familiarity with translation software
Time-management skills
For the first 6 months, we are offering payment per hour. The reason we’re offering hourly compensation is that our copies are shorter and more tricky compared to other texts. We count the time our translators spend on researching and brainstorming too (as well as proofreading of course). Then, we aim for a 10% increment in your first year working with us. We currently have a team of 15+ translators and our translations team is constantly growing!
#1 Apply for the job by filling out the application form.
#2 After you complete the form successfully, we will be in touch for a quick test.
Translates English marketing copy to Slovenian while maintaining tone, format, and meaning, including proofreading and editing work.
We are looking for a Translator to interpret written pieces from English to Slovenian, making sure to maintain their original meaning, format, and tone.
Translator responsibilities include reading and thoroughly understanding the context of a given material (copy), using specialized dictionaries and translation tools, and proofreading finished pieces of work. To be successful in this role, you should have a keen eye for detail and be fluent in English in addition to your native language.
Proven work experience as a Translator, Interpreter, or similar role
Excellent proofreading skills with the ability to identify grammar, spelling, and punctuation errors
Good knowledge of content editing tools
Familiarity with translation software
Time-management skills
For the first 6 months, we are offering payment per hour. The reason we’re offering hourly compensation is that our copies are shorter and more tricky compared to other texts. We count the time our translators spend on researching and brainstorming too (as well as proofreading of course). Then, we aim for a 10% increment in your first year working with us. We currently have a team of 15+ translators and our translations team is constantly growing!
#1 Apply for the job by filling out the application form.
#2 After you complete the form successfully, we will be in touch for a quick test.
Investigates escalated customer and provider issues using CRM and data tools to identify root causes and recommend process improvements across fleet operations.
Fleetworthy offers the only complete technology suite for fleet readiness, uniting safety and compliance, toll management, and weigh station bypass solutions. We help fleets streamline operations, control costs, and operate with confidence.
Trusted by 75% of the top fleets in North America, Fleetworthy offers the most adopted toll management solution and largest weigh station bypass network. Going beyond regulatory requirements, our safety and compliance capabilities strengthen safety programs and enable proactive audit readiness. We support millions of vehicles and drivers and are recognized across the industry for innovation and leadership.
Fleetworthy is shaping the future of fleet readiness with AI-enabled, connected fleet technology that keeps drivers safe, fleets compliant, and operations running at peak efficiency. Learn more at fleetworthy.com.
Job Purpose
The Business Operations Coordinator is an entry-level, high-potential role built for a natural systems thinker — someone who’s energized by figuring out how the pieces of a complex process connect. Using our CRM and internal data and reporting tools, the Coordinator investigates escalated customer and provider partner issues, digs past the symptom to find the root cause, and partners with toll agencies and internal teams to fix not just the individual case but the process behind it.
Deep tolling industry knowledge isn’t required on day one — strong analytical instincts and a comfort with technology and data are. This role is designed to build both, developing the Coordinator into a go-to technical troubleshooter within Business Operations.
Essential Duties and Responsibilities
Investigates escalated customer and provider issues using CRM and internal data tools, tracing each issue to its root cause rather than treating symptoms alone.
Approaches problems systemically — mapping how provider data, agency processes, and internal workflows connect to identify where breakdowns actually start.
Analyzes case and usage data to spot patterns across issues, surfacing recurring problems and revenue-loss or violation risk before they grow.
Collaborates and liaises with Operations and providers to help define technical requirements and provide domain expertise in pursuit of issue closure and continuous process improvement.
Partners with Operations, Development, and Product to recommend fixes — a process change, a new report or dashboard, or a product enhancement — accomplished through new technology or alternative use of existing technology.
Documents findings and recommendations clearly enough for teammates, managers, and product owners to act on.
Engages with customers on an as-needed basis.
Maintains broad knowledge about the company’s services.
Please note this job description is not designed to cover or contain a comprehensive listing of task activities and/or duties that are required of the employee for this job. Responsibilities and activities may change at any time with or without notice.
Experience and Competencies
This is an entry-level position — we’re hiring for mindset and potential, not a resume.
No prior tolling or transportation experience required (helpful, but not necessary).
A natural systems thinker:Â curious about how things connect, and comfortable pulling on a thread until an issue makes sense.
Comfortable with technology and data:willing to work in spreadsheets, CRM records, and reports to find answers; basic Excel skills expected, more is a plus.
Strong analytical and problem-solving instincts; able to break a complex issue into parts and reason through it methodically.
Excellent time management skills and the ability to manage multiple priorities with strict attention to detail.
Excellent interpersonal skills, with the ability to communicate effectively and professionally with internal and external customers.
Ability to work independently as well as collaboratively in a team.
Continually contributes to a cohesive team environment.
Possesses and demonstrates Fleetworthy Core Values.
Fleetworthy is committed to fostering a diverse and inclusive culture that is respectful and welcoming of individual differences. We are proud to be an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or maternity status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations.
Manages day-to-day pharmacy benefit management data operations, including eligibility feeds, claims processing, and vendor integrations to ensure accurate and timely delivery.
ABOUT THE ROLE:
Our pharmacy benefit management (PBM) offering represents an important growth area for Rightway. Helping clients better manage pharmacy spend to make drugs more affordable for their employees and dependents is critical to their business sustainability. Rightway is responsible for designing, building, and operating a new-to-the-world PBM model based on our core tenets: fairness & transparency, unlocking the supply chain, supporting the physician-patient relationship, and utilizing navigation to empower consumers.
The PBM Operations Associate is a member of the Rightway Data Operations team, reporting to the Manager, Data Operations. This role provides day-to-day support of eligibility, accumulator, and claims extract file feeds and data — ensuring files are received, processed, and delivered accurately and on time.
WHAT YOU’LL DO:
WHO YOU ARE:
COMPENSATION:Â $65,000 - $85,000 annually, in addition to bonus and equity.
Compensation offered will be determined by geographic location, experience, and qualifications.
CYBERSECURITY AWARENESS NOTICE
In response to ongoing and industry-wide fraudulent recruitment activities (i.e., job scams), Rightway wants to inform potential candidates that we will only contact them from the @rightwayhealthcare.com email domain. We will never ask for bank details or deposits of any kind as a condition of employment.
ABOUT RIGHTWAY:
Rightway is on a mission to harmonize healthcare for everyone, everywhere. Our products guide patients to the best care and medications by inserting clinicians and pharmacists into a patient’s care journey through a modern, mobile app. Rightway is a front door to healthcare, giving patients the tools they need along with on-demand access to Rightway health guides, human experts that answer their questions and manage the frustrating parts of healthcare for them.
Since its founding in 2017, Rightway has raised over $200mm from investors including Khosla Ventures, Thrive Capital, and Tiger Global. We’re headquartered in New York City, with satellite offices in Denver and Dallas. Our clients rely on us to transform the healthcare experience, improve outcomes for their teams, and decrease their healthcare costs.
HOW WE LIVE OUR VALUES TO OUR TEAMMATES:
We’re seeking those with passion for healthcare and relentless devotion to our goal. We need team members that embody our core values:
We are human, first Our humanity binds us together. We bring the same empathetic approach to every individual we engage with, whether it be our members, our clients, or each other. We are all worthy of respect and understanding and we engage in our interactions with care and intention. We honor our stories. We listen to—and hear—each other, we celebrate our differences and similarities, we are present for each other, and we strive for mutual understanding.
We redefine what is possible We always look beyond the obstacles in front of us to imagine new solutions. We approach our work with inspiration from other industries, other leaders, and other challenges. We use ingenuity and resourcefulness when faced with tough problems.
We debate then commit We believe that a spirit of open discourse is part of a healthy culture. We understand and appreciate different perspectives and we challenge our assumptions. When working toward a decision or a new solution, we actively listen to one another, approach it with a “yes, and” mentality, and assume positive intent. Once a decision is made, we align and champion it as one team.
We cultivate grit Changing healthcare doesn’t happen overnight. We reflect and learn from challenges and approach the future with a determination to strive for better. In the face of daunting situations, we value persistence. We embrace failure as a stepping stone to future success. On this journey, we seek to act with guts, resilience, initiative, and tenacity.
We seek to delight Healthcare is complicated and personal. We work tirelessly to meet the goals of our clients while also delivering the best experience to our members. We recognize that no matter the role or team, we each play a crucial part in our members’ care and take that responsibility seriously. When faced with an obstacle, we are kind, respectful, and solution-oriented in our approach. We hold ourselves accountable to our clients and our members’ success.
Rightway is proud to be an Equal Opportunity Employer that believes in the strength of diverse thought, beliefs, backgrounds, and education. We foster an inclusive culture where differences are celebrated to drive the best business decisions possible. We do not discriminate on any basis protected by applicable law. All employment decisions are based on merit, qualifications, need, and performance.