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Sales Sales Customer Service Representative (Insurance or Bank Exp) – WFH / Dayshift

Handles inbound and outbound calls to up-sell and cross-sell products and services to existing customers.

Junior Remote Posted about 1 hour ago Jobicy AI
What this role involves
The Sales Customer Service Representative is responsible for up-selling and cross-selling the company’s products and services to existing customers via telephone. This role involves both inbound and outbound calls, utilizing...
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Support Customer Service Representative (Mandarin Required)

Provides customer support and success assistance to Mandarin-speaking clients via remote channels.

Junior Remote Posted about 1 hour ago Jobicy AI
What this role involves
Job Title: Customer Success Specialist (Mandarin Required)Location: RemoteJob type: Full-time ContractorPay Range: $20-25/hour + performance-based commission , targeted $50K-$74K/yearMandarin Speaking and writing is required for this positionWho We Are:Think Academy...
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Support Music Streaming Platform Customer Expert with Italian and English (Remote within Bulgaria–No Calls)

Provides customer service support for a music streaming platform to Italian and English-speaking users via written channels.

Junior Remote Posted about 1 hour ago Jobicy AI
What this role involves
Company DescriptionSutherland Bulgaria is looking for motivated International Customer Service Professionals to join our dynamic, multicultural Team If you want to become part of an exciting, positive, and truly international...
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Support SaaS Associate Customer Support Specialist (Remote – UK)

Provides customer support for a fleet management SaaS platform, helping clients resolve issues and optimize their use of the software.

Junior Remote Posted about 1 hour ago Jobicy AI
What this role involves
A little about us…Fleetio is a modern software platform that helps thousands of organizations worldwide manage their fleet operations. Transportation technology is a hot market, and we’re leading the charge...
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Support Customer Care Analyst

Provides customer care support with structured training in a virtual, instructor-led program beginning in September.

Junior Remote Posted about 1 hour ago Jobicy AI
What this role involves
TRAINING DATES & SCHEDULE:Our next start date is September 10, with virtual training beginning September 14Training is a structured, instructor-led program designed to set you up for success in the...
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Support Customer Support Associate – APAC

Provides customer support to APAC region clients using Synthesia's AI video platform, handling inquiries and troubleshooting issues.

Junior Posted about 1 hour ago Jobicy AI
What this role involves
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and...
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Sales Account Executive – Essex/Middlesex, MA Region (Entry Level)

Entry-level account executive sells automation solutions to businesses in the Essex/Middlesex, MA region, building client relationships and driving revenue growth.

Junior Posted about 1 hour ago Jobicy AI
What this role involves
Company DescriptionAt Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes.Our success in delivering innovation...
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Sales Account Executive – Essex/Middlesex, MA Region (Entry Level)

Sells Quadient's automation and digital transformation solutions to businesses in the Essex/Middlesex, MA region.

Junior Posted about 2 hours ago Jobicy AI
What this role involves
Company DescriptionAt Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes.Our success in delivering innovation...
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Support Bilingual Community Engagement Specialist (Remote, Full Time - Weekends) at Pair Team

Engages with underserved communities to provide support and coordinate care resources for high-need Medicaid and Medicare patients.

Junior Remote Posted about 19 hours ago RemoteFirstJobs Product
What this role involves

About Pair Team

At Pair Team, we’re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.

We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.

Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.

We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients.  Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions.

At Pair Team, were not just delivering care - we’re building the future of more equitable, community-driven healthcare.

Our Values

  • Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.
  • Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.
  • Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.
  • Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent.
  • Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.

About the Opportunity

Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.  We are looking for a highly motivated full-time Community Engagement Specialist who is willing to think creatively and empathically to help our team change the way people access healthcare.

We seek a full-time Community Engagement Specialist to play a critical role on our team by directly engaging with and enrolling individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.

This is a full-time position. Your schedule will be: Thursday - Monday with your days off being Tuesday & Wednesday. WEEKEND WORK IS REQUIRED

*First 2-3 weeks of training will be M-F 9am - 5:30pm

This position primarily allows for remote work; however, you will be required to work PST hours.

Key Responsibilities

  • Identify, outreach, engage and enroll individuals into the program virtually through phone, text and email, and in-person at clinic, community based organization, and health system partner locations
  • Seeks to listen openly to eligible members and meets them where they are – understanding that enrollment may require multiple outreaches and adopts a “it’s not my fault but it is my problem” attitude in all communication styles and approaches
  • Offer education to our partners regarding Pair Team’s services with a focus on linking eligible members to the Enhanced Care Management program
  • Explain the services and benefits of Enhanced Care Management, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system
  • Leverage your deep understanding of the community and best-in-class customer service skills to gain trust with eligible members and enroll them in the program
  • Promote effective and timely communication amongst internal teams, clinic, community based organization, and health system partners
  • Meet key enrollment metrics and to ensure you are supporting our mission to improve the wellbeing of underserved communities
  • Effectively manage the end-to-end enrollment funnel, ensuring member’s continuation in the enrollment process
  • Provide consistent updates on funnel stages including delays and blockers
  • Proficiency in all additional internal/external technology tools utilized for the position

Must-Have Qualifications:

  • You are physically located in United States
    • Virtual Ops requires a quiet, HIPAA compliant and internet connected space
  • 1+ year of experience working in a metric or quota-driven environment
  • Dedicated to working within and improving the community you are part of
  • You are results driven with a proven track record of exceeding performance indicators
  • Bilingual (English/Spanish) with excellent communication skills with proficiency reading, writing, speaking, and listening in English and Spanish
  • You have strong technical skills and comfort with utilizing multiple technology platforms
  • A valid driver’s license and auto liability insurance

Preferred Qualifications:

  • You are a fantastic listener, skilled at “reading people” and understand how others may be feeling or thinking based on nuances, uncomfortable silences, or questions they ask
  • You have experience with high volume outreach and engagement campaigns
  • You are reliable and comfortable in an environment that is ever-changing to improve the wellbeing of underserved communities through increased access to high-quality care

Because We Value You:

  • Salary: $23 - $25 per hour
  • Comprehensive health, vision & dental insurance
  • Employer-sponsored 401k plan
  • Flexible vacation policy – take the time you need to recharge
  • We provide the equipment needed for the role - laptop, monitor, etc.
  • Monthly $100 work from home expense stipend for your WFH days
  • Mileage/gas reimbursement for your on-site days
  • Opportunity for rapid career progression with plenty of room for personal growth!

Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.

Pair Team participates in E-Verify to verify employment eligibility for new hires.

Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.

We do not conduct any TA business outside of our @pairteam.com emails. If you’re ever concerned about spam or fraudulent activity, please reach out to recruiting@pairteam.com.

Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we’re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!

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Operations Provider Operations Coordinator at Bestpass by Fleetworthy

Resolves escalated customer issues in tolling operations, analyzes provider data problems, and collaborates across teams to improve processes and minimize revenue loss.

Junior Posted about 19 hours ago RemoteFirstJobs Product
What this role involves

Fleetworthy offers the only complete technology suite for fleet readiness, uniting safety and compliance, toll management, and weigh station bypass solutions. We help fleets streamline operations, control costs, and operate with confidence.

Trusted by 75% of the top fleets in North America, Fleetworthy offers the most adopted toll management solution and largest weigh station bypass network. Going beyond regulatory requirements, our safety and compliance capabilities strengthen safety programs and enable proactive audit readiness. We support millions of vehicles and drivers and are recognized across the industry for innovation and leadership.

Fleetworthy is shaping the future of fleet readiness with AI-enabled, connected fleet technology that keeps drivers safe, fleets compliant, and operations running at peak efficiency. Learn more at fleetworthy.com.

Job Purpose

The Provider Ops Coordinator utilizes expertise in the tolling industry to review and bring to closure escalated customer issues utilizing our customer relationship management (CRM) software. They will also identify areas of opportunity to minimize revenue loss, and violations, and share feedback with product and development to improve processes. In this role, the coordinator will also help troubleshoot complex customer issues with agencies to improve the customer experience without adversely impacting provider relationships.

Essential Duties and Responsibilities

  • Performs and recommends actions to resolve customer issues that are rooted in provider data or processes.
  • Provides analysis and research into customer issues that require in-depth data investigation.
  • Collaborates and liaises with Fleetworthy operations and providers to assist in defining of technical requirements and providing domain expertise in pursuit of issue closure and continuous process improvements.
  • Collaborate and liaise with the Operations, Development and Product to make recommendations for solutions or improvements that can be accomplished through new technology and/or alternative uses of existing technology.
  • Engages with customers on as needed basis.
  • Maintains broad knowledge about company’s services.

Experience and Competencies

  • 1+ years’ experience in toll or transportation role in similar environment (preferred)
  • Intermediate Excel skills
  • Excellent time management skills
  • Ability to manage multiple priorities with strict attention to detail
  • Strong analytical skills with ability to utilize problem solving skills for issues and inquiries
  • Excellent interpersonal skills with the ability to communicate effectively and professionally with internal and external customers
  • Ability to work independently as well as collaboratively in a team
  • Continually contribute to cohesive team environment
  • Possesses and demonstrates Fleetworthy’s Core Competencies and Values

Fleetworthy is committed to fostering a diverse and inclusive culture that is respectful and welcoming of individual differences. We are proud to be an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or maternity status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations.

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Sales Sales Development Representative at Pavago

Executes high-volume outbound prospecting, lead generation, and cold calling to build pipeline and schedule sales meetings for the team.

Junior Remote Posted about 19 hours ago RemoteFirstJobs Product
What this role involves

Sales Development Representative (SDR) – Outbound Sales & Lead Generation

Position Type: Full-Time, Remote

Working Hours: U.S. Business Hours

About the Role

At Pavago, one of our clients is hiring a Sales Development Representative (SDR) to drive pipeline growth through outbound prospecting, lead generation, and appointment setting.

This is more than a cold calling role.

You’ll identify target accounts, engage decision-makers through multi-channel outreach, qualify opportunities, and schedule meetings for the sales team. As the first point of contact with prospective customers, you’ll play a critical role in generating pipeline and supporting revenue growth.

If you’re confident in outbound sales, resilient in the face of rejection, and motivated by performance targets, this role is a strong fit.

What You’ll Own

Prospecting & Lead Generation

  • Build targeted prospect lists using:

    • LinkedIn Sales Navigator
    • ZoomInfo
    • Apollo
    • Crunchbase
    • Other prospecting platforms
  • Research companies and identify key decision-makers.

  • Personalize outreach based on industry, role, and business needs.

  • Maintain a healthy pipeline of qualified outbound opportunities.

Outbound Sales & Cold Calling

  • Execute high-volume outreach through:

    • Phone
    • Email
    • LinkedIn
    • Video messaging
  • Complete approximately 30–40 cold calls per day.

  • Manage 60–100 daily outbound activities.

  • Handle objections professionally and confidently.

  • Build rapport quickly and generate interest in the company’s solutions.

Sales Cadence & Campaign Execution

  • Build and manage multi-touch outbound sequences.

  • Execute 5–10 touchpoint campaigns across multiple channels.

  • Test and optimize:

    • Subject lines
    • Messaging
    • Call scripts
    • Calls-to-action
  • Continuously improve:

    • Response rates
    • Meeting conversion rates
    • Pipeline generation performance

CRM & Pipeline Management

  • Maintain accurate CRM records using:

    • Salesforce
    • HubSpot
    • Zoho CRM
  • Log all prospect interactions and activities.

  • Update lead stages and opportunity statuses.

  • Maintain clean CRM data and pipeline visibility.

Cross-Functional Collaboration

  • Partner with Account Executives to ensure smooth lead handoffs.
  • Collaborate with marketing teams to improve messaging and lead quality.
  • Share prospect feedback and market insights.
  • Support ongoing improvements to the sales process.

What Success Looks Like

  • Consistent outbound prospecting activity.
  • Strong pipeline generation and qualified meetings.
  • Accurate CRM records and pipeline management.
  • Continuous improvement in response and conversion rates.
  • Strong collaboration with sales and marketing teams.
  • Reliable contribution to revenue growth.

What Makes You a Strong Fit

  • Excellent communication and relationship-building skills.
  • Comfortable initiating conversations with new prospects.
  • Competitive, goal-oriented, and self-motivated.
  • Resilient when facing rejection.
  • Organized with strong follow-up discipline.
  • Motivated by measurable performance and continuous improvement.

Required Experience & Skills

Experience

  • 1–2 years of experience in:

    • Sales Development
    • Business Development
    • Outbound Sales
    • Lead Generation
  • Experience with:

    • Cold calling
    • Email outreach
    • Sales engagement platforms
  • Familiarity with:

    • Outreach.io
    • Salesloft
    • Apollo
    • HubSpot Sequences
  • Experience using CRM systems such as:

    • Salesforce
    • HubSpot
    • Zoho CRM
  • Strong written and verbal English communication skills.

  • Highly organized, resilient, and results-oriented.

  • Comfortable working remotely during U.S. business hours.

Nice to Have

  • 2–4 years of SDR or BDR experience with a proven track record of meeting quota.

  • Experience selling into:

    • B2B SaaS
    • Marketing Services
    • Professional Services
    • Technology Companies
  • Familiarity with sales methodologies such as:

    • SPIN Selling
    • MEDDIC
    • Challenger Sale
    • Sandler Selling
  • Experience targeting mid-market or enterprise accounts.

Tools & Technology

  • LinkedIn Sales Navigator
  • ZoomInfo
  • Apollo
  • Crunchbase
  • Outreach.io
  • Salesloft
  • HubSpot Sequences
  • Salesforce
  • HubSpot CRM
  • Zoho CRM

What a Typical Day Looks Like

  • Build prospect lists and research target accounts.
  • Execute outbound calls, emails, and LinkedIn outreach.
  • Manage multi-touch sales sequences.
  • Qualify interested prospects and schedule meetings.
  • Update CRM records and maintain pipeline accuracy.
  • Collaborate with Account Executives and marketing teams.
  • Review performance metrics and optimize outreach strategies.

In short: You’ll generate qualified sales opportunities through strategic outbound prospecting, helping build a healthy pipeline and drive business growth.

Key Metrics for Success (KPIs)

  • 60–100 outbound activities completed daily.
  • 30–40 cold calls per day.
  • 15–20 meaningful prospect conversations per week.
  • 8–12 qualified meetings booked per month.
  • CRM accuracy and pipeline hygiene.
  • Response, conversion, and meeting booking rates.

Why This Role Stands Out

  • Direct impact on pipeline generation and revenue growth.

  • Hands-on experience with modern outbound sales tools and strategies.

  • Opportunity to develop expertise in prospecting, qualification, and sales execution.

  • Fully remote role with structured support and coaching.

  • Career progression into:

    • Senior SDR
    • Business Development Representative (BDR)
    • Account Executive
    • Sales Manager

Interview Process

  1. Application Review
  2. Spark Hire Intro Video (3–5 minutes)
  3. Client Interview
  4. Offer & Onboarding

What Happens After You Apply

After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video. This is the first step in our hiring process and can be completed whenever it’s convenient for you.

Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your experience with outbound prospecting, cold calling, email outreach, lead generation, CRM management, and appointment setting. You’ll also have the opportunity to highlight your sales achievements, approach to handling objections, and how you’ve used AI tools to improve productivity or outreach. Your video will be reviewed by the hiring team before moving to the client interview.

You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.

Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.

Apply Now

If you’re passionate about outbound sales, enjoy building relationships with prospects, and thrive in a performance-driven environment, we’d love to hear from you. Apply today and help build a high-performing sales pipeline.

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Operations Business Operations Coordinator at Bestpass by Fleetworthy

Investigates escalated customer and provider issues using CRM and data tools to identify root causes and recommend process improvements across fleet operations.

Junior Posted about 19 hours ago RemoteFirstJobs Product
What this role involves

Fleetworthy offers the only complete technology suite for fleet readiness, uniting safety and compliance, toll management, and weigh station bypass solutions. We help fleets streamline operations, control costs, and operate with confidence.

Trusted by 75% of the top fleets in North America, Fleetworthy offers the most adopted toll management solution and largest weigh station bypass network. Going beyond regulatory requirements, our safety and compliance capabilities strengthen safety programs and enable proactive audit readiness. We support millions of vehicles and drivers and are recognized across the industry for innovation and leadership.

Fleetworthy is shaping the future of fleet readiness with AI-enabled, connected fleet technology that keeps drivers safe, fleets compliant, and operations running at peak efficiency. Learn more at fleetworthy.com.

Job Purpose

The Business Operations Coordinator is an entry-level, high-potential role built for a natural systems thinker — someone who’s energized by figuring out how the pieces of a complex process connect. Using our CRM and internal data and reporting tools, the Coordinator investigates escalated customer and provider partner issues, digs past the symptom to find the root cause, and partners with toll agencies and internal teams to fix not just the individual case but the process behind it.

Deep tolling industry knowledge isn’t required on day one — strong analytical instincts and a comfort with technology and data are. This role is designed to build both, developing the Coordinator into a go-to technical troubleshooter within Business Operations.

Essential Duties and Responsibilities

  • Investigates escalated customer and provider issues using CRM and internal data tools, tracing each issue to its root cause rather than treating symptoms alone.

  • Approaches problems systemically — mapping how provider data, agency processes, and internal workflows connect to identify where breakdowns actually start.

  • Analyzes case and usage data to spot patterns across issues, surfacing recurring problems and revenue-loss or violation risk before they grow.

  • Collaborates and liaises with Operations and providers to help define technical requirements and provide domain expertise in pursuit of issue closure and continuous process improvement.

  • Partners with Operations, Development, and Product to recommend fixes — a process change, a new report or dashboard, or a product enhancement — accomplished through new technology or alternative use of existing technology.

  • Documents findings and recommendations clearly enough for teammates, managers, and product owners to act on.

  • Engages with customers on an as-needed basis.

  • Maintains broad knowledge about the company’s services.

Please note this job description is not designed to cover or contain a comprehensive listing of task activities and/or duties that are required of the employee for this job. Responsibilities and activities may change at any time with or without notice.

Experience and Competencies

This is an entry-level position — we’re hiring for mindset and potential, not a resume.

  • No prior tolling or transportation experience required (helpful, but not necessary).

  • A natural systems thinker: curious about how things connect, and comfortable pulling on a thread until an issue makes sense.

  • Comfortable with technology and data:willing to work in spreadsheets, CRM records, and reports to find answers; basic Excel skills expected, more is a plus.

  • Strong analytical and problem-solving instincts; able to break a complex issue into parts and reason through it methodically.

  • Excellent time management skills and the ability to manage multiple priorities with strict attention to detail.

  • Excellent interpersonal skills, with the ability to communicate effectively and professionally with internal and external customers.

  • Ability to work independently as well as collaboratively in a team.

  • Continually contributes to a cohesive team environment.

  • Possesses and demonstrates Fleetworthy Core Values.

Fleetworthy is committed to fostering a diverse and inclusive culture that is respectful and welcoming of individual differences. We are proud to be an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or maternity status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations.

Read the full description
Project Management Junior Project Manager at INDG | Grip

Coordinates AI-powered content production projects, manages schedules and assets, and supports delivery of video and imagery work across multiple concurrent initiatives.

Junior Posted about 19 hours ago RemoteFirstJobs Product
What this role involves

Description

We’re looking for a Junior Project Manager who is excited by the rapidly evolving world of AI-powered content creation. You are curious about generative AI and eager to understand how new technology is changing the way high-quality imagery and video are produced. In this role, you will join The Hub, our AI production team, supporting the delivery of Grip Originals projects across our verticals, with a strong focus on automotive.

You will be working in a fast-moving production environment where AI, creativity and technology come together. You are energetic, proactive and enjoy connecting the dots to keep work moving. You don’t need to know everything yet, but you are eager to learn, comfortable taking initiative and motivated by helping a team deliver great work.

About us

At INDG, we develop technology that powers engaging, hyper realistic digital product experiences. Our mission is to make every product playable by combining the science of technology with the artistry of computer generated content. From our offices in Amsterdam, Bucharest and New York, we team up with global market leading brands.

We create high fidelity digital twins of our clients’ products and support these brands at scale, taking care of their full product portfolios year in, year out. Our teams work as long term partners, delivering consistent, high quality content pipelines that keep thousands of products up to date across markets and channels.

As a Junior Project Manager in The Hub, you support the AI production phase of Grip Originals projects across video and imagery. Working closely with senior team members, you help coordinate projects, keep information and assets organised and make sure work moves smoothly through the Hub.

This is a hands on role where you will learn the ins and outs of our projects and production workflows. You are proactive, organised and eager to take ownership, whether that means coordinating tasks, managing uploads or following up on deliverables. As you grow, you will gradually take on more responsibility and develop your project management skills.

What will you do?

Project coordination

  • Support the coordination of multiple AI production projects across video and imagery

  • Help maintain schedules, task plans and deliverable overviews

  • Keep project trackers and databases up to date so status, priorities and dependencies are clear

  • Coordinate uploads, assets and project information throughout the production process

Production support

  • Support senior team members with the day to day coordination of projects

  • Coordinate internal and external project resources to help keep deliverables on track

  • Help manage feedback, versions and approvals

  • Maintain asset lists and delivery checklists, ensuring nothing falls through the cracks

Client and stakeholder communication

  • Keep project stakeholders up to date on current project status

  • Join internal reviews, project meetings and client calls, capturing decisions and follow ups

  • Communicate proactively when information, feedback or decisions are needed

  • Keep an open eye for opportunities and risks, think ahead and help identify solutions

Project admin

  • Support the tracking of hours and project progress

  • Keep key project documents organised, accessible and up to date

  • Support general project administration and follow up on agreed actions

Team and process

  • Work closely with senior project managers and production teams, learning from their experience and supporting them where needed

  • Help connect the dots across The Hub by making sure information, assets and actions reach the right people

  • Contribute to improving workflows, tooling and ways of working

Requirements

Who You Are

  • 0–2 years of experience in project coordination, project management, production or a similar environment

  • AI savvy, with a good understanding of generative AI tools and an eagerness to keep learning

  • Proactive and self-starting, with the confidence to take initiative and help move things forward

  • Organised and detail oriented, with strong time management skills

  • Able to manage multiple priorities and deadlines

  • Great communication skills and comfortable working with different stakeholders

  • Fluent in spoken and written English

  • An affinity with automotive and/or powersports is a plus

Why Join INDG

INDG sits between CGI craft, production technology and enterprise-scale content operations. Grip, our content orchestration platform, supports AI workflows and production-grade output for brands that depend on visual consistency across markets and channels.

The Procedure

Please send your resume and cover letter in English via the link provided. If you have any questions, please don’t hesitate to contact our Recruitment Department at jobs@indg.com

INDG Grip handles and uses personal data of job applicants in line with its Recruitment Privacy Policy.

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Support Automotive Technician, Service Advisor, Parts Specialist- Mechanical Claims Adjuster at Protective Life

Adjudicates insurance claims for automotive and powersports coverage, verifies claim validity, collects documentation, and provides customer service support to the claims department.

Junior Remote Posted about 19 hours ago RemoteFirstJobs Product
What this role involves

The work we do has an impact on millions of lives, and you can be a part of it.

We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most.

The Mechanical Claims Adjuster I will provide support to our claims department by handling automotive, RV/other unit types, and/or powersports claims. Additionally, opening new claims, thoroughly and accurately, collecting and reviewing all claim files, verifying all requirements have been met, and providing claim status updates. The Mechanical Claims Adjuster I will provide exceptional customer service, perform key administrative duties, and perform other related functions as assigned by management.

Work schedule:

Monday- Friday, 10:30am - 7:00pm EST (OR) Monday- Friday 10:00am - 6:30pm EST

This position does allow a remote, work from home opportunity

Essential Functions:

Customer Service & Claims Adjudication:

  • Strives to uphold Core Values of Serving People, Building Trust, Improving Continuously, and Embraces Innovation & Change
  • Adjudicates claims submitted through our Web portal and other work queues and verifies validity and accuracy of claim submission
  • Communicates follow-up information as needed
  • Communicates new claims web instructions
  • Reviews incoming claims assigned to themselves and/or their responsible queues
  • Requests any additional information needed, such as pictures or ordering inspections, prior to authorizing claims
  • Ensures 100% of all authorized claims are approved by the appropriate parties, prior to authorization
  • Adjudicates claims, in accordance with the applicable agreement terms and state requirements, and provides authorization no more than 30 minutes of receipt if no additional information is required
  • Ensures all claim handling and communication is handled within our desired metrics
  • Maintains professional and technical knowledge
  • Works independently & proactively
  • Assists the Mechanical Claims Lead and Supervisor with various projects

Claims Quality Control:

  • Maintains Key Performance Indicators, which includes claims audits, contact center adherence, new claim handling, attendance, and actively participating in monthly 1-on-1’s and coaching and development plans

Team Player with Other Departments:

  • Supports other teams
  • Cross trains to gain basic knowledge of other departments within our organization
  • Shares ideas that may help with organizational productivity

Education and Qualification Requirements:

  • Bachelor’s degree or equivalent work experience (see below)

  • 3+ years of customer service or administrative experience

Required Knowledge, Skills, and Abilities:

  • Reliable and punctual
  • A positive attitude while remaining cool under stress
  • Demonstrated ability to plan, organize, prioritize, and complete projects and assignments in a timely manner
  • Detail oriented, accurate, and highly organized
  • Demonstration of prideful work
  • Active listener with ability to adapt/respond to various types of personalities
  • Receptive to coaching and development
  • Effective written communication skills with associates, management, and internal and external customers
  • Superior written communication skills
  • Demonstrated ability to solve customer problems using creative and effective techniques
  • Proven adherence to confidentiality of sensitive company and proprietary information
  • Sustained use of sound judgment and tact in applying policies, solving problems, and communicating standards
  • Experienced utilization of computer hardware and software
  • Knowledgeable and experienced working within the Microsoft Office Suite programs
  • Typing/Alpha Numeric: 40 wpm + Strong 10-key
  • Strong mathematical aptitude
  • Proven ability to multi-task while handling interruptions

Preferred Skills and Experience:

  • Contact center claims or automotive service experience preferred
  • Experience in automotive mechanical claims, service writing, or repair facility operations
  • Strong understanding of automotive systems, repair processes, and industry labor guides (e.g., Mitchell, AllData)

Work Environment and Physical Requirements:

  • Normal office environment
  • Ability to frequently sit for long periods of time
  • Ability to occasionally walk, stand and reach with hands and arms, stoop, kneel or crouch
  • Ability to constantly hear and talk, both in person and by phone
  • Ability to grasp objects such as telephone and computer mouse
  • Ability to efficiently utilize and navigate multiple computer monitor(s) and programs
  • Finger dexterity to use a keyboard, calculator, and standard office equipment
  • Ability to spend extended hours in front of a computer screen and use close vision, distant vision, depth perception and adjust focus
  • Ability to work flexible hours
  • Ability to lift at least 20 pounds

$22 - $25 an hour

Protective’s targeted compensation for this position is $22.00 - $25.00 per hour.  Actual salaries may vary depending on factors, including but not limited to, job location, skills, and experience. The range listed is just one component of Protective’s total compensation package for employees. This position also offers additional incentive opportunities through an annual incentive based on individual and Company performance.

Employee Benefits:

We aim to protect the wellbeing of our employees and their families with a broad benefits offering. In addition to offering comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program. Work/life balance is important and Protective offers a variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day). The financial health of our employees is just as important as physical and emotional health.  Some of the financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective’s platform to improve wellbeing while earning cash rewards.

Eligibility for certain benefits may vary by position in accordance with the terms of the Company’s benefit plans.

Accommodations for Applicants with a Disability:

If you require an accommodation to complete the application and recruitment process due to a disability, please email [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process.

Please note that the above email is solely for individuals with disabilities requesting an accommodation.  General employment questions should not be sent through this process.

We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Marketing Associate, Communications and Community Engagement at Cargill

Supports strategic communications, stakeholder engagement, and community outreach initiatives through writing, research, event planning, and public relations activities for an energy company's projects.

Junior Remote Posted about 19 hours ago RemoteFirstJobs Product
What this role involves

Job Title: Associate, Communications and Community EngagementEffective Date: August 2026Division: Legal & RegulatoryDepartment: RegulatoryReports to: Director, Public Affairs and Community RelationsDirect Reports: NOLocation: RemoteTravel: up to 30%

Position Purpose:

This full-time, exempt role reports to the Director, Public Affairs and Community Relations. The Associate, Communications and Community Engagement supports strategic communications, stakeholder engagement, and public-facing initiatives across KCE’s projects and corporate activities. This role is well-suited for an early-career professional seeking to build experience at the intersection of communications, community engagement, and energy-sector public affairs.

Key Responsibilities:

Communications (approximately 40%)

  • Assist with communications and public relations activities including media monitoring, message development, and development of a variety of written materials for internal and external audiences, including KCE leadership.

  • Support KCE team members in preparing public-facing presentations and materials for conferences, public meetings, and other events.

  • Support management of KCE’s branding and public messaging across corporate and project websites, social media, FAQs, and other materials.

Community Engagement (approximately 60%)

  • Conduct initial analysis and desktop research to identify state and local permitting requirements and potential permitting risks for KCE’s projects related to political, environmental, community, regulatory, and technical factors.

  • Assist with the creation and maintenance of community stakeholder engagement tracking mechanisms and tools including data entry and management.

  • Participate in the development of community engagement campaign strategies.

  • Help train and support team members in community outreach and engagement.

  • Draft, design, and edit community engagement materials including FAQs, presentations, talking points, briefing materials, summaries, and other collateral for Authorities Having Jurisdiction (AHJs), local stakeholders, and others.

  • Support the planning and execution of public engagement strategies including community forums, open houses, meet-and-greets and other community facing events, including attending these events.

  • All other duties as required.

Work Experience & Requirements:

  • Education: Bachelor’s degree in community relations, communications, public relations, political science, environmental studies, journalism or similar.
  • Years of experience: 0–2 years of relevant experience in communications, public affairs, community engagement, organizing, political or issue advocacy campaigns, or a related area.
  • Strong writing, editing and research skills.
  • Proficiency in Microsoft Office, including Word, PowerPoint, and Excel.
  • Familiarity with AI-enabled research or writing tools, with the ability to validate outputs for accuracy and appropriateness.
  • Ability to manage multiple tasks and deadlines in a fast-paced environment
  • Ability to collaborate effectively in a small, fast-paced team environment.
  • Strong organizational and time-management skills.

Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer.
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Marketing SkillBridge Intern - Technical Product Marketing Manager (SMM192) at Defense Unicorns

Executes go-to-market strategies, develops technical content, and drives product adoption through positioning, messaging, and cross-functional collaboration with product and engineering teams.

Junior Posted about 19 hours ago RemoteFirstJobs Product
What this role involves

Role Overview:

As a Technical Product Marketing Manager at Defense Unicorns, you will help drive the growth, adoption, and market understanding of UDS and related product features. You will report to the Head of Product Marketing and work closely with Product, Engineering, Growth, and other cross-functional teams to bring product capabilities to market and help customers understand how UDS solves critical software delivery and platform challenges.

This is an execution-focused role with meaningful ownership across product marketing programs. You will contribute to positioning and messaging, develop technical content and demonstrations, support Growth teams, execute feature launches, and help improve how UDS is packaged, adopted, and communicated. You will build deep product expertise and translate complex technical capabilities into clear, differentiated customer value for defense and national security audiences.

Responsibilities:

The listed responsibilities are not exhaustive, and additional responsibilities may be assigned based on the evolving needs of the organization. We are seeking a dynamic individual who can operate effectively amid ambiguity, establish structure for a new market offering, and take on new responsibilities as the capability and organization evolve.

  • Develop and execute end-to-end go-to-market strategies for new products and features
  • Define target audiences, positioning, messaging, and product narratives
  • Support product naming, launch planning, adoption, and post-launch optimization
  • Establish the go-to-market foundation for products entering new or undefined markets
  • Establish deep technical expertise across the Defense Unicorns product portfolio
  • Translate complex technical concepts into clear and differentiated customer value
  • Create solution briefs, white papers, technical blogs, and web content
  • Develop presentations, launch materials, videos, demos, and use-case narratives
  • Partner with Product and Engineering to develop repeatable technical demonstrations
  • Conduct market research and competitive analysis
  • Translate market intelligence into positioning, messaging, and go-to-market recommendations
  • Use qualitative and quantitative insights to improve marketing execution
  • Serve as a product evangelist for Defense Unicorns products and philosophies
  • Communicate the value of Defense Unicorns capabilities within the defense industry
  • Provide recommendations that improve products, services, and market adoption
  • Operate effectively amid ambiguity and establish structure for new market offerings

Travel Expectation: Approximately 35%–45% travel may be required to engage with customers, communities, partners, and industry stakeholders.

Preferred Experience and Qualifications:

  • 4+ years of experience in technical product marketing, product management, solutions engineering, developer relations, or a related function
  • Experience executing go-to-market programs for technical products, platforms, or capabilities
  • Experience supporting or owning product or feature launches
  • Experience developing product positioning, messaging, technical content, or sales enablement materials
  • Strong understanding of modern software development and DevSecOps concepts
  • Ability to quickly learn complex technical products and communicate their value to technical and non-technical audiences
  • Strong technical and creative writing skills
  • Strong interpersonal, presentation, and communication skills
  • Experience collaborating across Product, Engineering, Marketing, Sales, or Growth teams
  • Strong project management and organizational skills with the ability to manage multiple priorities
  • Ability to operate effectively with some ambiguity while seeking context and alignment when needed
  • Ability to communicate and collaborate effectively in a remote work environment
  • Experience working with defense, national security, federal government, or other highly regulated customers is preferred

Full compensation packages are based on candidate experience. Compensation ranges are established using national benchmarking data and apply across all geographic locations within the United States.

Remote - USA

$116,875—$158,125 USD

Who We Are

Defense Unicorns delivers mission value by streamlining software delivery so our customers can focus on the most important challenges. We share a vision of freedom and security for the advancement of progress and innovation. Our commitment to this vision, and to our mission-driven customers, means a commitment to speed, user experience and optionality, without compromising security. Our team is composed of innovators, software engineers, and veterans with decades of experience delivering technology programs across the federal market.

What We Do

We create and deliver secure solutions for continuous software integration and delivery. Defense Unicorns consolidates the best practices for security pipelines, testing, and deployment automation in order to meet the high security requirements valued by mission owners. Our solutions are agnostic by design and we believe that growing a robust ecosystem of secure, cloud-native software solutions can help enterprise customers inside and outside the federal market buy and integrate software more easily.

Who We Serve

Defense Unicorns’ customers are mission-focused leaders across public and private enterprises. We proudly support defense and civil agencies across the U.S. government and we work closely with the creators of leading-edge software solutions to deliver value to the mission-owner by improving the security and consumability of commercial software products.

What We Work On

  • Kubernetes
  • Cloud Environments (AWS/GCP and Azure)
  • Infrastructure-as-code (like Terraform/Pulumi)
  • Continuous Delivery and automation tooling
  • GitOps
  • Containers
  • CNCF projects and open source products and packages
  • Helm/Kustomize-Value Stream Mapping
  • Building and improving security delivery
  • Building Kubernetes and cloud native applications

Benefits Our Unicorns Enjoy

Health:

  • Medical/Dental/Vision
  • Premiums are 100% Company Paid
  • Health Savings Account
  • Life Insurance
  • Disability Insurance

Financial:

  • 401k Retirement Plan
  • Company Stock Options
  • Home Office Budget

Leave:

  • We offer all full-time Unicorns Flexible Time Off (FTO) plus all Federal Holidays, one week for Thanksgiving, and two weeks for Christmas and New Year’s
  • Paid Parental Leave

Learning:

  • Reimbursement for approved trainings/subscriptions
  • Conferences (travel, lodging, and fees)

Don’t have all the preferred experience or qualifications? Studies show that underrepresented groups like women and people of color are less likely to apply to jobs if they don’t meet every requirement listed.

At Defense Unicorns, we’re committed to diversity. If you’re enthusiastic about the role but don’t match every criteria, we encourage you to apply. You could be the perfect fit for this or another role! Defense Unicorns is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

CCPA DISCLOSURE

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Content Remote Slovenian Translator - eCommerce Marketing Agency at Hustler Marketing

Translates marketing copy from English to Slovenian while maintaining tone, format, and meaning, including proofreading and editing.

Junior Remote Posted about 19 hours ago RemoteFirstJobs Product
What this role involves

We are looking for a Translator to interpret written pieces from English to Slovenian, making sure to maintain their original meaning, format, and tone.

Translator responsibilities include reading and thoroughly understanding the context of a given material (copy), using specialized dictionaries and translation tools, and proofreading finished pieces of work. To be successful in this role, you should have a keen eye for detail and be fluent in English in addition to your native language.

  • Native Slovenian Speaker
  • Availability of at least 3-5 hours a week

Proven work experience as a Translator, Interpreter, or similar role

Excellent proofreading skills with the ability to identify grammar, spelling, and punctuation errors

Good knowledge of content editing tools

Familiarity with translation software

Time-management skills

For the first 6 months, we are offering payment per hour. The reason we’re offering hourly compensation is that our copies are shorter and more tricky compared to other texts. We count the time our translators spend on researching and brainstorming too (as well as proofreading of course). Then, we aim for a 10% increment in your first year working with us. We currently have a team of 15+ translators and our translations team is constantly growing!

Here’s how to apply:

#1 Apply for the job by filling out the application form.

#2 After you complete the form successfully, we will be in touch for a quick test.

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Content Remote Slovenian Translator - eCommerce Marketing Agency at Hustler Marketing

Translates English marketing copy to Slovenian while maintaining tone, format, and meaning, including proofreading and editing work.

Junior Remote Posted about 19 hours ago RemoteFirstJobs Product
What this role involves

We are looking for a Translator to interpret written pieces from English to Slovenian, making sure to maintain their original meaning, format, and tone.

Translator responsibilities include reading and thoroughly understanding the context of a given material (copy), using specialized dictionaries and translation tools, and proofreading finished pieces of work. To be successful in this role, you should have a keen eye for detail and be fluent in English in addition to your native language.

  • Native Slovenian Speaker
  • Availability of at least 3-5 hours a week

Proven work experience as a Translator, Interpreter, or similar role

Excellent proofreading skills with the ability to identify grammar, spelling, and punctuation errors

Good knowledge of content editing tools

Familiarity with translation software

Time-management skills

For the first 6 months, we are offering payment per hour. The reason we’re offering hourly compensation is that our copies are shorter and more tricky compared to other texts. We count the time our translators spend on researching and brainstorming too (as well as proofreading of course). Then, we aim for a 10% increment in your first year working with us. We currently have a team of 15+ translators and our translations team is constantly growing!

Here’s how to apply:

#1 Apply for the job by filling out the application form.

#2 After you complete the form successfully, we will be in touch for a quick test.

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Operations Business Operations Coordinator at Bestpass by Fleetworthy

Investigates escalated customer and provider issues using CRM and data tools to identify root causes and recommend process improvements across fleet operations.

Junior Posted about 19 hours ago RemoteFirstJobs Product
What this role involves

Fleetworthy offers the only complete technology suite for fleet readiness, uniting safety and compliance, toll management, and weigh station bypass solutions. We help fleets streamline operations, control costs, and operate with confidence.

Trusted by 75% of the top fleets in North America, Fleetworthy offers the most adopted toll management solution and largest weigh station bypass network. Going beyond regulatory requirements, our safety and compliance capabilities strengthen safety programs and enable proactive audit readiness. We support millions of vehicles and drivers and are recognized across the industry for innovation and leadership.

Fleetworthy is shaping the future of fleet readiness with AI-enabled, connected fleet technology that keeps drivers safe, fleets compliant, and operations running at peak efficiency. Learn more at fleetworthy.com.

Job Purpose

The Business Operations Coordinator is an entry-level, high-potential role built for a natural systems thinker — someone who’s energized by figuring out how the pieces of a complex process connect. Using our CRM and internal data and reporting tools, the Coordinator investigates escalated customer and provider partner issues, digs past the symptom to find the root cause, and partners with toll agencies and internal teams to fix not just the individual case but the process behind it.

Deep tolling industry knowledge isn’t required on day one — strong analytical instincts and a comfort with technology and data are. This role is designed to build both, developing the Coordinator into a go-to technical troubleshooter within Business Operations.

Essential Duties and Responsibilities

  • Investigates escalated customer and provider issues using CRM and internal data tools, tracing each issue to its root cause rather than treating symptoms alone.

  • Approaches problems systemically — mapping how provider data, agency processes, and internal workflows connect to identify where breakdowns actually start.

  • Analyzes case and usage data to spot patterns across issues, surfacing recurring problems and revenue-loss or violation risk before they grow.

  • Collaborates and liaises with Operations and providers to help define technical requirements and provide domain expertise in pursuit of issue closure and continuous process improvement.

  • Partners with Operations, Development, and Product to recommend fixes — a process change, a new report or dashboard, or a product enhancement — accomplished through new technology or alternative use of existing technology.

  • Documents findings and recommendations clearly enough for teammates, managers, and product owners to act on.

  • Engages with customers on an as-needed basis.

  • Maintains broad knowledge about the company’s services.

Please note this job description is not designed to cover or contain a comprehensive listing of task activities and/or duties that are required of the employee for this job. Responsibilities and activities may change at any time with or without notice.

Experience and Competencies

This is an entry-level position — we’re hiring for mindset and potential, not a resume.

  • No prior tolling or transportation experience required (helpful, but not necessary).

  • A natural systems thinker: curious about how things connect, and comfortable pulling on a thread until an issue makes sense.

  • Comfortable with technology and data:willing to work in spreadsheets, CRM records, and reports to find answers; basic Excel skills expected, more is a plus.

  • Strong analytical and problem-solving instincts; able to break a complex issue into parts and reason through it methodically.

  • Excellent time management skills and the ability to manage multiple priorities with strict attention to detail.

  • Excellent interpersonal skills, with the ability to communicate effectively and professionally with internal and external customers.

  • Ability to work independently as well as collaboratively in a team.

  • Continually contributes to a cohesive team environment.

  • Possesses and demonstrates Fleetworthy Core Values.

Fleetworthy is committed to fostering a diverse and inclusive culture that is respectful and welcoming of individual differences. We are proud to be an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or maternity status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations.

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Operations PBM Operations Associate at Rightway

Manages day-to-day pharmacy benefit management data operations, including eligibility feeds, claims processing, and vendor integrations to ensure accurate and timely delivery.

Junior Posted about 19 hours ago RemoteFirstJobs Product
What this role involves

ABOUT THE ROLE:

Our pharmacy benefit management (PBM) offering represents an important growth area for Rightway. Helping clients better manage pharmacy spend to make drugs more affordable for their employees and dependents is critical to their business sustainability. Rightway is responsible for designing, building, and operating a new-to-the-world PBM model based on our core tenets: fairness & transparency, unlocking the supply chain, supporting the physician-patient relationship, and utilizing navigation to empower consumers.

The PBM Operations Associate is a member of the Rightway Data Operations team, reporting to the Manager, Data Operations. This role provides day-to-day support of eligibility, accumulator, and claims extract file feeds and data — ensuring files are received, processed, and delivered accurately and on time.

WHAT YOU’LL DO:

  • Support the execution of eligibility and accumulator file feeds and interfaces, from implementation through ongoing operations and maintenance.
  • Support claims extract file feeds, helping ensure data is accurate, complete, and delivered to external stakeholders on schedule.
  • Serve as a day-to-day resource for eligibility, accumulator, and claims extract data needs.
  • Collaborate with engineering, client success, implementations, benefit administration, and other internal stakeholders to ensure eligibility, accumulator, and claims extract functions operate in accordance with requirements.
  • Monitor downstream vendor feeds (e.g., ID card fulfillment) and third-party integrations (e.g., health plans, TPAs, medical vendors) to help ensure deliverables are met on time; escalate and assist in troubleshooting issues as they arise.
  • Perform research and support troubleshooting of day-to-day inquiries or issues related to eligibility, accumulators, and claims extract/data feeds.
  • Maintain accurate, up-to-date documentation of eligibility, accumulator, and claims extract processes and internal controls.
  • Additional responsibilities may be assigned as business needs evolve. Please note that during peak seasons, such as open enrollment and plan renewals, this role may require additional hours to help meet critical deadlines.

WHO YOU ARE:

  • Bachelor’s degree preferred. Relevant experience considered for exceptional candidates.
  • 2-4 years of experience in healthcare operations, PBM, health plan, or data/eligibility operations; entry-level candidates with strong analytical skills are encouraged to apply.
  • Detail-oriented, organized, strong sense of ownership, ability to work in a fast-paced environment with shifting priorities, comfortable learning new systems and platforms, consultative with internal and external stakeholders.
  • Working knowledge of Excel; ability to research and troubleshoot data discrepancies; eligibility, accumulator, or claims file feed experience.

COMPENSATION: $65,000 - $85,000 annually, in addition to bonus and equity.

Compensation offered will be determined by geographic location, experience, and qualifications.

CYBERSECURITY AWARENESS NOTICE

In response to ongoing and industry-wide fraudulent recruitment activities (i.e., job scams), Rightway wants to inform potential candidates that we will only contact them from the @rightwayhealthcare.com email domain. We will never ask for bank details or deposits of any kind as a condition of employment.

ABOUT RIGHTWAY:

Rightway is on a mission to harmonize healthcare for everyone, everywhere. Our products guide patients to the best care and medications by inserting clinicians and pharmacists into a patient’s care journey through a modern, mobile app. Rightway is a front door to healthcare, giving patients the tools they need along with on-demand access to Rightway health guides, human experts that answer their questions and manage the frustrating parts of healthcare for them.

Since its founding in 2017, Rightway has raised over $200mm from investors including Khosla Ventures, Thrive Capital, and Tiger Global. We’re headquartered in New York City, with satellite offices in Denver and Dallas. Our clients rely on us to transform the healthcare experience, improve outcomes for their teams, and decrease their healthcare costs.

HOW WE LIVE OUR VALUES TO OUR TEAMMATES:

We’re seeking those with passion for healthcare and relentless devotion to our goal. We need team members that embody our core values:

  1. We are human, first Our humanity binds us together. We bring the same empathetic approach to every individual we engage with, whether it be our members, our clients, or each other. We are all worthy of respect and understanding and we engage in our interactions with care and intention. We honor our stories. We listen to—and hear—each other, we celebrate our differences and similarities, we are present for each other, and we strive for mutual understanding.

  2. We redefine what is possible We always look beyond the obstacles in front of us to imagine new solutions. We approach our work with inspiration from other industries, other leaders, and other challenges. We use ingenuity and resourcefulness when faced with tough problems.

  3. We debate then commit We believe that a spirit of open discourse is part of a healthy culture. We understand and appreciate different perspectives and we challenge our assumptions. When working toward a decision or a new solution, we actively listen to one another, approach it with a “yes, and” mentality, and assume positive intent. Once a decision is made, we align and champion it as one team.

  4. We cultivate grit Changing healthcare doesn’t happen overnight. We reflect and learn from challenges and approach the future with a determination to strive for better. In the face of daunting situations, we value persistence. We embrace failure as a stepping stone to future success. On this journey, we seek to act with guts, resilience, initiative, and tenacity.

  5. We seek to delight Healthcare is complicated and personal. We work tirelessly to meet the goals of our clients while also delivering the best experience to our members. We recognize that no matter the role or team, we each play a crucial part in our members’ care and take that responsibility seriously. When faced with an obstacle, we are kind, respectful, and solution-oriented in our approach. We hold ourselves accountable to our clients and our members’ success.

Rightway is proud to be an Equal Opportunity Employer that believes in the strength of diverse thought, beliefs, backgrounds, and education. We foster an inclusive culture where differences are celebrated to drive the best business decisions possible. We do not discriminate on any basis protected by applicable law. All employment decisions are based on merit, qualifications, need, and performance.

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