Position Summary:  We are seeking a Platform Software Engineering Director to join our growing team. This role is responsible for the full software development life cycle, from conception to deployment. As a Platform Software Engineering Director, you will have relevant...

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Crypto. com is looking for a sales leader who wants to be at the center of one of the most interesting intersections in markets right now — prediction markets, regulated derivatives, and digital assets.

About GlossGenius

GlossGenius is the AI-powered system behind the world’s most meaningful appointments, helping 100,000+ service businesses earn more revenue and free up time for the work they love. Our agentic workforce gets more clients in the door, grows profit per appointment, and keeps clients coming back — doing the jobs owners never had time for and couldn’t justify hiring to fill. Businesses on GlossGenius process billions in annual payment volume, and see 65% more revenue using GlossGenius Payments by growing ticket size, rebooking clients at checkout, and saving on processing fees.

About the Role

GlossGenius has been empowering independent entrepreneurs in the beauty and wellness space to pursue their dreams and successfully grow their businesses. As we continue to scale, we’re expanding the highest-innovation teams,and we’re building 0-to-1 products we expect to be a massive revenue driver for the business.

As a Staff Backend Engineer, you will act as a critical technical leader, architect, and enabler. You will own and support the technical direction of our AI enabled products, turning ambitious initiatives into clear, buildable roadmaps. This is an individual contributor role with a healthy balance of leadership and execution (roughly 60% technical planning, architecture, and proof-of-concepts, and 40% hands-on building). You will be a force multiplier for our talented engineering team - unblocking technical hurdles, keeping a healthy backlog of build-ready work, and helping to scale our AI powered products.

What You’ll Do

• Lead technical planning, system architecture, scaling our AI powered products and 0-to-1 product builds , weighing long-term tradeoffs with precision
• Write high-quality code and rapidly build proof-of-concepts to validate architecture options and tackle the team’s most complex technical challenges
• Act as a technical mentor and accelerator for backend engineers on the team, proactively identifying systemic technical debt, resolving blockers, and raising the bar for engineering excellence
• Partner closely with Product, Design, and Engineering leadership to turn ambiguous business goals into clear, well-architected initiatives, keeping a healthy backlog of forward-looking work
• Embed cutting-edge AI workflows (e.g., Claude Code, GitHub Copilot) into your daily development practices, helping shape how our engineering organization leverages AI effectively and responsibly

What We’re Looking For

• 7+ years of professional engineering experience, with a strong focus on web, and a track record of leading high-impact technical work
• Proven experience operating at a senior-to-staff level, with a track record of owning system design and architectural choices for high-scale or high-growth products
• Strong backend depth with Kotlin (experience with TypeScript is a plus)
• Solid understanding of modern cloud infrastructure, specifically AWS and Kubernetes (you don’t need to be a pure infra specialist, but you know how to navigate it)
• Hands-on experience integrating AI models and LLMs into customer-facing products
• Experience working in early-stage, startup, or high-innovation environments. You are comfortable shipping quickly, iterating rapidly, and navigating ambiguity
• Exceptional communication skills with a natural ability to collaborate closely with PMs, Designers, and other engineering teams to align on product vision
• Experience with or enthusiasm for AI-assisted development tools (like Claude Code) to maximize engineering velocity

Benefits & Perks

• Flexible PTO
• Competitive health & dental insurance options, with premiums partially or fully covered by GG
• In-person opportunities that are designed to help team members foster collaboration and build community (ie; working out of a co-working space, team dinners, and other team building activities)
• Fertility and adoption benefits via Carrot
• Generous, fully-paid parental leave policy
• 401k benefit - employees are eligible to contribute starting day 1 of employment
• Professional Development - employees receive a yearly stipend for approved learning and educational-related expenses
• Pre-tax commuter benefits
• Dependent Care FSA
• Home office support

The starting base salary for this role in New York is between $241,000-$284,000+ target equity + benefits. The base salary offered is dependent upon many factors including skills, experience, location, and education. The base pay range is subject to change and may be modified in the future. Additionally, this role is currently eligible to participate in GlossGenius’s equity plan as well as a range of health & wellbeing, retirement savings, and other benefits within our total rewards offering.

At GlossGenius, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. We believe this benefits not only our employees but our product, customers, and community as well. GlossGenius is proud to be an Equal Opportunity and Affirmative Action Employer.

Personal Information: Notice at Collection for Employees and Applicants

Agency Submissions If a resume or applicant is submitted to GlossGenius by a third party without a signed search agreement in place, it will become the property of GlossGenius and no fee will be paid, irrespective of whether the candidate is hired.

GlossGenius may use automated tools, including artificial intelligence and machine learning systems (AI Tools), to assist in evaluating applicants’ qualifications and fitness for the position. These AI Tools may be used alongside human review during one or more stages of the recruiting process, including application screening, skills assessments, and interviewing. No final hiring decision will be made solely by AI Tools without human oversight.

About the Team

This role sits within Integrated Marketing and partners closely with SMB Sales, Marketing Ops, Lifecycle, and Product Analytics.

We operate a hybrid PLG + sales motion, where a large portion of demand is generated through product and inbound, but monetised through a mix of self-serve and sales-assisted conversion. This role will work directly with the SMB team.

About the Role

Most growth teams optimise for traffic and pipeline. This role is about conversion. Miro has strong inbound, solid product-market fit, and a growing enterprise motion. What’s missing is a system to convert high-intent users who are already in our funnel but aren’t converting today. This role builds that system. You’ll create and operate a scaled demand engine that sits between self-serve and sales. The focus is simple: capture high-intent users at the point of friction and convert them quickly through human-led engagement.

This is a build role. You’ll own the motion end-to-end, stand it up from zero, and prove it works. AI is core to how this gets built. Not as a layer on top, but embedded in targeting, routing, and execution from day one.

What you’ll do

• Build and launch a scaled demand engine focused on conversion, not top-of-funnel
• Stand up inbound chat across high-intent surfaces (pricing, product, upgrade points) and optimise for speed and conversion
• Design and run outbound programs using propensity modelling to engage high-intent accounts not yet converting
• Own the full funnel from first touch to conversion, with clear accountability for pipeline and ARR
• Work directly with SMB reps to drive high-velocity conversion
• Partner with Marketing Ops to build routing, enrichment, and automation workflows with AI embedded throughout
• Define and implement attribution and incrementality frameworks from day one
• Build dashboards that clearly show impact vs existing channels
• Rapidly test, iterate, and improve performance based on real conversion data

What you’ll need

• Proven experience building and operating demand or growth motions from scratch
• Strong execution instinct: you move quickly and get things live without waiting for perfect conditions
• Deep understanding of conversion, funnel mechanics, routing, and attribution
• Experience working directly with sales teams in high-velocity environments
• A practical approach to AI:
• You integrate AI into workflows that others can use
• You use AI to improve targeting, routing, and decision-making
• You apply judgement and don’t rely on AI outputs blindly
• Strong analytical mindset with the ability to translate data into action quickly
• Comfortable operating across strategy and execution at the same time
• Experience working cross-functionally with Sales, Marketing Ops, and Product

What’s in it for you

We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.

#LI-JM2

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform’s infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 100M users and 250,000 companies collaborate in the Innovation Workspace. Miro was founded in 2011 and currently has more than 1,600 employees in 13 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro:

• Youtube: https://www.youtube.com/@lifeatmiro
• Blog: https://miro.com/careers/life-at-miro/all/
• Instagram: https://www.instagram.com/mirohq/

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here.

Who we are

At Domino, we build software that helps the largest, AI-driven organizations build and operate advanced data science and AI solutions at scale. Our platform integrates a streamlined model development environment, MLOps capabilities, and novel features for collaboration, reuse, and reproducibility — all of which make data science teams more productive, reduce time to value, and ensure compliance. Our customers — like Johnson & Johnson, GSK, Bristol Myers, UBS, FINRA and the US Navy — are using our software to solve some of the most important challenges in the world, such as developing new medicines, securing our financial markets, or protecting our country. Backed by Sequoia Capital, Coatue Management, NVIDIA, Snowflake and other leading investors, we have been in business for a decade but are still a small team operating with the spirit of a startup. Especially in the world of AI today, we believe that the future is still being invented — and we want to be the ones building it. For more information, visit www.domino.ai

What we are building

Domino’s Solutions team is the customer-facing engine behind how leading enterprises build, scale, and govern AI-powered applications - solving real business challenges, not just deploying technology. Solutions Engineering earns technical credibility before the deal closes. Customer Engineering, where this role lives, owns everything after: adoption, implementation, expansion, and the kind of delivery that makes customers renew and grow. Global Support and SRE keeps it all running at the level enterprise customers depend on. Three functions, one relentless motion, and a team that earns its reputation on what it ships, not what it scopes.

What your impact will be

• Own the customer program end-to-end: from contract signature through expansion. You’re accountable for outcomes, not activities, and every engagement you lead has a single owner (you), clear milestones, and a cadence that keeps everyone (internally and externally) moving as the program manager
• Partner with account team to ensure every engagement is scoped to be delivered with excellence, bridging what is sold with what can be executed
• Direct the delivery pod (our Forward Deployed Engineers and Integration & Architecture teams) for customer engagements. Put capacity where it creates the most value and keep programs on track across milestones, stakeholder communication, and account health
• Earn trust at every level: from C-suite sponsors to the data scientists running models in production. You close the gap between strategic intent and day-to-day delivery
• Lead the room in solutioning conversations: connect how Domino builds, scales, and governs AI to the outcomes customer leadership actually cares about. You operate as a peer, not a vendor
• Make adoption real: drive rollout, enablement, and change management so what your team ships gets used, not shelved
• Turn customer engagements into growth in partnership with customer success and sales — proactively uncovering new use cases and expansion opportunities, qualifying them, and routing them back to internal teams to fuel pipeline
• Be the customer’s voice inside Domino: convert field intelligence into product feedback, escalations, and commercial signals that make the broader team smarter

What we look for in this role

• 4–8 years in an enterprise customer-facing discipline: implementations, consulting, technical program management, or product. Caliber and complexity matter more than the title
• You move before the problem is fully formed: comfortable when the customer can’t yet articulate what’s wrong and treating ambiguity as the starting point
• You turn unstructured executive conversations into executable plans: connecting model development, deployment, and governance without losing what actually matters
• You know enough about how enterprise data science teams build, scale, and govern models to ask the right questions before the customer knows they need to answer them
• Real delivery ownership across full cycles, not coordination. You hold an execution rhythm, hold a position when things get hard, and don’t create bureaucracy to do it
• Experience leading a team: direct reports, a cross-functional pod, or a mix of engineers and specialists. You set direction, develop people, and hold accountability without micromanaging
• Technically fluent across software architecture, predictive modeling, and agentic systems: able to get hands-on when it matters and learn new domains fast
• Solutions-oriented by default. You escalate with a recommendation, not just a problem, and reach for AI to do all of it faster and better
• Background in life sciences, financial services, or a regulated industry where reproducibility, auditability, and compliance are non-negotiable is a meaningful advantage

What we value

• We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply
• We value a growth mindset. High-performing creative individuals who dig into problems and see the opportunities for success
• We believe in individuals who seek truth and speak the truth and can be their whole selves at work
• We value all of you that believe improving is always possible. At Domino, everything is a work in progress – we can do better at everything
• We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function and the company

#LI-Remote

The annual US base salary range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.

Compensation Range

$250,000—$275,000 USD

About GlossGenius

GlossGenius is the AI-powered system behind the world’s most meaningful appointments, helping 100,000+ service businesses earn more revenue and free up time for the work they love. Our agentic workforce gets more clients in the door, grows profit per appointment, and keeps clients coming back — doing the jobs owners never had time for and couldn’t justify hiring to fill. Businesses on GlossGenius process billions in annual payment volume, and see 65% more revenue using GlossGenius Payments by growing ticket size, rebooking clients at checkout, and saving on processing fees.

About the Role

GlossGenius has been empowering independent entrepreneurs in the beauty and wellness space to pursue their dreams and successfully grow their businesses. As we continue to scale, we’re expanding the highest-innovation teams, and we’re building 0-to-1 products we expect to be a massive revenue driver for the business.

As a Staff Backend Engineer, you will act as a critical technical leader, architect, and enabler. You will own and support the technical direction of our AI enabled products, turning ambitious initiatives into clear, buildable roadmaps. This is an individual contributor role with a healthy balance of leadership and execution (roughly 60% technical planning, architecture, and proof-of-concepts, and 40% hands-on building). You will be a force multiplier for our talented engineering team - unblocking technical hurdles, keeping a healthy backlog of build-ready work, and helping to scale our AI powered products.

What You’ll Do

• Lead technical planning, system architecture, scaling our AI powered products and 0-to-1 product builds , weighing long-term tradeoffs with precision
• Write high-quality code and rapidly build proof-of-concepts to validate architecture options and tackle the team’s most complex technical challenges
• Act as a technical mentor and accelerator for backend engineers on the team, proactively identifying systemic technical debt, resolving blockers, and raising the bar for engineering excellence
• Partner closely with Product, Design, and Engineering leadership to turn ambiguous business goals into clear, well-architected initiatives, keeping a healthy backlog of forward-looking work
• Embed cutting-edge AI workflows (e.g., Claude Code, GitHub Copilot) into your daily development practices, helping shape how our engineering organization leverages AI effectively and responsibly

What We’re Looking For

• 7+ years of professional engineering experience, with a strong focus on web, and a track record of leading high-impact technical work
• Proven experience operating at a senior-to-staff level, with a track record of owning system design and architectural choices for high-scale or high-growth products
• Strong backend depth with Kotlin (experience with TypeScript is a plus)
• Solid understanding of modern cloud infrastructure, specifically AWS and Kubernetes (you don’t need to be a pure infra specialist, but you know how to navigate it)
• Hands-on experience integrating AI models and LLMs into customer-facing products
• Experience working in early-stage, startup, or high-innovation environments. You are comfortable shipping quickly, iterating rapidly, and navigating ambiguity
• Exceptional communication skills with a natural ability to collaborate closely with PMs, Designers, and other engineering teams to align on product vision
• Experience with or enthusiasm for AI-assisted development tools (like Claude Code) to maximize engineering velocity

Benefits & Perks

• Flexible PTO
• Competitive health & dental insurance options, with premiums partially or fully covered by GG
• In-person opportunities that are designed to help team members foster collaboration and build community (ie; working out of a co-working space, team dinners, and other team building activities)
• Fertility and adoption benefits via Carrot
• Generous, fully-paid parental leave policy
• 401k benefit - employees are eligible to contribute starting day 1 of employment
• Professional Development - employees receive a yearly stipend for approved learning and educational-related expenses
• Pre-tax commuter benefits
• Dependent Care FSA
• Home office support

At GlossGenius, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. We believe this benefits not only our employees but our product, customers, and community as well. GlossGenius is proud to be an Equal Opportunity and Affirmative Action Employer.

Personal Information: Notice at Collection for Employees and Applicants

Agency Submissions If a resume or applicant is submitted to GlossGenius by a third party without a signed search agreement in place, it will become the property of GlossGenius and no fee will be paid, irrespective of whether the candidate is hired.

GlossGenius may use automated tools, including artificial intelligence and machine learning systems (AI Tools), to assist in evaluating applicants’ qualifications and fitness for the position. These AI Tools may be used alongside human review during one or more stages of the recruiting process, including application screening, skills assessments, and interviewing. No final hiring decision will be made solely by AI Tools without human oversight.

Personal Information: Notice at Collection for Employees and Applicants

Agency Submissions If a resume or applicant is submitted to GlossGenius by a third party without a signed search agreement in place, it will become the property of GlossGenius and no fee will be paid, irrespective of whether the candidate is hired.

GlossGenius may use automated tools, including artificial intelligence and machine learning systems (AI Tools), to assist in evaluating applicants’ qualifications and fitness for the position. These AI Tools may be used alongside human review during one or more stages of the recruiting process, including application screening, skills assessments, and interviewing. No final hiring decision will be made solely by AI Tools without human oversight.

Why NeuraFlash, Part of Accenture:

At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies.

We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash, Part of Accenture, was selected as the only partner for the private beta prior to launch. Post-launch, we’ve earned the distinction of being Salesforce’s #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space.

Be part of the NeuraFlash, Part of Accenture journey and help shape the next wave of AI-powered transformation. Here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you’re developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you’re ready to make your mark in the AI space, NeuraFlash, Part of Accenture is the place for you.

Join a high-flying & fast-growing Salesforce partner as a Senior Salesforce Revenue Cloud Advanced & Billing Solutions Engineer! As a leader in our RCA/RCB and AI Sales Practice, you’ll drive pre-sales efforts, customer success, and technical excellence for Salesforce Revenue Cloud Advanced/Billing, Sales Cloud, and cutting-edge Agentforce autonomous AI agents.

Working closely with and reporting to our Senior Vice President of Solutions Engineering, you will lead the RCA/RCA solutions engineering practice by developing strategies, mentoring team members, and establishing best-in-class pre-sales processes. This role will drive go-to-market efforts, positioning us as a premier Revenue Cloud and Agentforce consulting partner while organizing programs and guiding team members within the practice.

We are building a best-in-class team, and this role offers the opportunity to make significant contributions by working with talented teammates, exciting customers, and partnering closely with our core Sales Cloud and AI teams!

Responsibilities:

• Practice Leadership: Lead Revenue Cloud/Billing & AI Sales within the Solutions Engineering practice. You will develop strategies, mentor team members, and establish best-in-class pre-sales processes.
• Go-to-Market Execution: Drive go-to-market efforts by positioning the firm as a premier partner for modern Salesforce Revenue Cloud Advanced/Billing, Sales Cloud, and Agentforce autonomous AI deployments.
• Pre-Sales Excellence: Lead deep-dive pre-sales discovery sessions, gather complex billing/monetization requirements, and deliver compelling, value-driven demonstrations showcasing modern Revenue Cloud capabilities (including Salesforce CPQ, Subscription Management, and multi-attribute pricing engines).
• AI & Sales Transformation: Architect and demonstrate comprehensive deal cycles that transcend core CPQ, incorporating Sales Cloud and Agentforce Sales/SDR agents to showcase how autonomous AI can automate pipeline generation, qualify leads, and streamline the entire quoting lifecycle.
• Scoping & SOWs: Develop and deliver highly technical proposals, solution architectures, and Statements of Work (SOWs), ensuring scoping accuracy and market competitiveness.
• Cross-Functional Bridge: Act as the technical liaison between sales, delivery, and product teams—streamlining customer sales responses, product improvements, and solution designs.
• Product Innovation: Support product innovation by providing real-world field feedback to Salesforce product managers regarding Revenue Cloud features, Sales Cloud enhancements, and Agentforce behavior.
• Continuous Learning: Stay at the absolute forefront of Salesforce ecosystem innovations, product releases, and next-generation autonomous AI capabilities to drive creative solutions for our clients.

Desired Experience:

• 5+ years of experience selling, architecting, or implementing modern Quote-to-Cash or billing solutions, specifically Salesforce Revenue Cloud (CPQ & Subscription Management) or equivalent enterprise platforms (e.g., Conga, Oracle CPQ, Zuora).
• 2+ years of Pre-Sales / Solutions Engineering experience, including leading discovery, designing complex architecture blueprints, and responding to technical RFPs/RFIs.
• Deep Knowledge of Salesforce Core: Proven expertise across Sales Cloud (Pipeline Management, Forecasting) and the underlying Core Salesforce platform architecture.
• AI & Automation Familiarity: Experience or deep familiarity with Agentforce (or Salesforce Einstein 1 Platform), including configuring prompt templates, actions, and autonomous guardrails for SDR/Sales use cases is highly preferred.
• Education: BS in Computer Science, Information Systems, Engineering, or a related technical/business field (or equivalent practical experience).

Skills & Technical Knowledge:

• Expert understanding of modern revenue models, including usage-based billing, evergreen subscriptions, consumption structures, and unified revenue workflows.
• Strong hands-on architectural knowledge of Salesforce Revenue Cloud, product catalogs, pricing engines, and API-led integration best practices with ERP systems (e.g., NetSuite, SAP)
• Ability to quickly build bespoke demos to show customers the “Art of the Possible” within Revenue Cloud/Billing / AI Sales / B2B Commerce
• Solid understanding of Agentforce agent mechanics, including how autonomous AI agents leverage CRM data, orchestrate workflows, and interact securely with external APIs.
• Exceptional customer-facing and storytelling skills—the ability to confidently translate complex financial and technical requirements into an elegant, high-impact executive demo.
• Detail-oriented, collaborative team player who thrives in fast-paced, rapidly evolving AI-driven environments.

What’s In It for You?

• Lead and Shape the Practice: Influence the strategy, execution, and customer success metrics of a high-growth Revenue Cloud and AI sales division.
• Work on the Cutting Edge: Demonstrate the absolute latest in Salesforce innovation, helping enterprises adopt autonomous AI (Agentforce) alongside modern monetization engines.
• Competitive Compensation: Enjoy a strong base salary, performance incentives, and a comprehensive enterprise benefits package.
• Limitless Growth: Work alongside top-tier AI and Salesforce professionals in a dynamic culture that prioritizes continuous learning and career acceleration.
• Job Type: Full-time
• Location: Boston, MA (Preferred) | Remote

Work Authorization: United States (Required)

What’s it like to be a part of NeuraFlash, Part of Accenture?

• Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you’re one of over half of our NeuraFlash, Part of Accenture Family who work remotely, we’re focused on keeping everyone connected and unified as one team.
• Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don’t mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients.
• Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn’t possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done
• Collaboration: You have a voice here!  If you work with a team of smart people like we do, it’s a no-brainer to take suggestions and feedback on how to keep NeuraFlash, Part of Accenture thriving.  Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small.
• Celebrate Often: We take our work seriously, but we don’t take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don’t forget to slow down and celebrate the big things and the small things together.

About Figure

Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We’re proving that blockchain isn’t just theory - it’s powering real products used by hundreds of thousands of consumers and institutions.

By combining blockchain’s transparency and efficiency with AI-driven automation, we’ve reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes.

Together with our 170+ partners, we’ve originated over $22 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure’s ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets.

We’re proud to be recognized as one of Forbes’ Most Innovative Fintech Startups in 2025 and Fast Company’s Most Innovative Companies in Finance and Personal Finance.

About the Role

Figure is seeking a Director, Crypto Protocols, to spearhead the rollout of PRIME. As the foundational protocol for Hastra.io, PRIME is a premier RWA DeFi token, and this position is central to Figure’s mission to integrate institutional assets with crypto-native frameworks.

In this capacity, you will drive the technical strategy and architectural execution for Hastra’s burgeoning DeFi projects across Ethereum, Solana, and subsequent networks. Designed for a team leader who excels in the codebase, the role is approximately 90% engineering and 10% administration, prioritizing active development over detached oversight.

Collaborating with security, infrastructure, and protocol partners, you will build resilient, production-ready systems. We seek a computer science expert dedicated to building meaningful financial technology. You should value clear communication, lean, non-bureaucratic processes, and the ability to deliver high-quality work on tight, predictable schedules.

What You’ll Do

• Lead the architecture and delivery of PRIME through the Hastra protocol.
• Design and build core protocol services across RWA DeFi, tokenization, settlement, and cross-chain infrastructure.
• Own technical direction for new Hastra DeFi projects, from early design through production launch.
• Develop production systems using Golang, Rust, Solidity, and related blockchain infrastructure.
• Expand Hastra’s protocol footprint across Solana, Ethereum, and additional native chain ecosystems.
• Collaborate with internal teams, vendors, and protocol partners to define requirements, timelines, and delivery plans.
• Communicate clearly with leadership and stakeholders, including practical timeline estimates and tradeoff analysis.
• Operate protocol infrastructure with strong monitoring, observability, and incident readiness using tools such as Datadog, Hypernative, and other DeFi monitoring platforms.
• Review architecture, code, vendor integrations, and protocol design decisions for scalability, security, and maintainability.
• Mentor engineers while remaining deeply hands-on in the codebase.

What We Look For

• At least 8 years of software engineering background, focusing on the development of production-ready backend, blockchain, or distributed architectures.
• Deep technical proficiency in Rust, Golang, and/or Solidity.
• Direct experience with Ethereum and Solana native environments; familiarity with other blockchain ecosystems is advantageous.
• Proven track record in DeFi, smart contracts, token protocols, cross-chain infrastructure, or institutional-grade crypto trading and settlement systems.
• Skilled at managing production environments with a focus on observability, alerting, monitoring, and disciplined incident response.
• Capacity to spearhead architectural decisions while maintaining a daily commitment to writing high-quality code.
• Excellent communication abilities, including effectively coordinating with vendors, evaluating technical trade-offs, and providing realistic timeline estimates.
• A high-ownership, low-ego approach to work with a strong drive to ship products.
• A Bachelor’s degree in a technical discipline like Computer Science is preferred, though we value significant practical experience over formal credentials.

Salary

• Base Compensation Range: $174,240-$261,360/yr
• 25% annual bonus target, paid quarterly
• Company equity in the form of RSUs

This is the compensation range for the role in the United States. Actual compensation may vary based on a candidate’s experience, skills, location, internal equity, and evolving business needs. While most offers are generally made within the middle of the range, final compensation is determined based on the factors above.

Benefits

• Comprehensive medical, dental, and vision coverage, with 100% employer-paid premiums for employees and their dependents on select plans

Company HSA, FSA, Dependent Care FSA, 401(k), and commuter benefits

Employer-paid life and disability insurance

11 observed holidays and PTO plan

Up to 12 weeks of paid family leave

Continuing education reimbursement

Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing  and acknowledging that you have read and understand the above notice.

Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

#LI-SB1 #LI-Hybrid

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you’re brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you’re excited to shape the future of design and collaboration, join us!

Figma’s Security team is growing, and we’re looking for a Security Operations Manager to lead the strategy and execution of our security operations program. In this role, you’ll build and scale the systems, processes, and tooling that help protect Figma and our community. You’ll partner closely with Security Engineering, Platform Security, IT, GRC, and Legal to strengthen our detection and response capabilities, improve operational resilience, and help shape the future of our DART and SOC functions.

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you’ll do at Figma:

• Own Figma’s security monitoring and incident response program, from detection engineering through post-incident review and continuous improvement
• Build and automate security operations workflows, including alert triage, enrichment, investigation, and response actions using SOAR and custom tooling
• Develop and maintain incident response run books, escalation procedures, and communication plans for security events of varying severity
• Lead incident response preparedness initiatives, including tabletop exercises, red team engagements, and response capability assessments
• Improve the effectiveness of our SIEM and SOAR platforms by reducing noise, increasing signal fidelity, and closing detection coverage gaps
• Build and operationalize threat intelligence capabilities to identify adversary behaviors, prioritize investments, and strengthen detection and response programs
• Partner with Legal, Privacy, and Communications teams to support breach notification and regulatory response obligations during significant security incidents
• Drive security operations strategy through vendor management, operational metrics, and cross-functional initiatives spanning IAM, vulnerability management, DLP, and exposure reduction

We’d love to hear from you if you have:

• 7+ years of experience in security operations, incident response, or a related security engineering function
• Hands-on experience building and automating detection and response workflows using scripting, APIs, or security automation platforms
• Deep expertise with SIEM and SOAR technologies in a cloud-native or SaaS environment
• Demonstrated success building, scaling, or significantly improving a detection and response program
• Experience leading complex security incidents and partnering with Legal, Privacy, and business stakeholders during high-impact events

While it’s not required, it’s an added plus if you also have:

• Operated in a public company environment with SOX, ISO 27001, SOC 2, or FedRAMP requirements
• Applied AI risk management frameworks such as NIST AI RMF, OECD AI Principles, or ISO 42001
• Utilized AI-powered tools to automate security operations workflows and improve team efficiency

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Pay Transparency Disclosure

If based in Figma’s San Francisco or New York hub offices, this role has the annual base salary range stated below.

Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information.

Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement.  Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles. Figma’s compensation and benefits are subject to change and may be modified in the future.

Annual Base Salary Range:

$185,000—$296,000 USD

At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.

Examples of accommodations include but are not limited to:

• Holding interviews in an accessible location
• Enabling closed captioning on video conferencing
• Ensuring all written communication be compatible with screen readers
• Changing the mode or format of interviews

To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.

By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma’s Candidate Privacy Notice.

Company Description

When you join Turnitin, you’ll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and institutions to develop learning integrity solutions that recognize the enduring value of critical thinking in a rapidly changing world. Over 16,000 academic institutions, publishers, and corporations use our services in more than 185 countries around the world: Turnitin Feedback Studio, Clarity, Originality, Gradescope, ExamSoft, Similarity, and iThenticate. Protecting the value of an authentic education is at the heart of who we are.

Experience a remote-first culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being. Our diverse community of colleagues are all unified by a shared desire to make a difference in education.

Turnitin is a global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines.

Job Description

The Go-To-Market team in the SecEd region is at the heart of driving customer engagement, retention, and growth. We focus on delivering exceptional customer experiences, ensuring value realization, and supporting strategic business objectives through proactive customer success management and targeted account strategies.

We are seeking a dynamic, strategic, and resilient Manager of Customer Success to lead a team of high-performing individual contributors. In this role, you will translate functional plans into concrete operational processes, manage resources to meet critical schedules, and influence the techniques we use to drive customer retention and growth.

Responsibilities

Team Leadership & Development:

• Lead, mentor, and coach a team of Customer Success Managers (CSMs), ensuring they deliver exceptional customer experiences and achieve their KPIs.
• Conduct regular 1:1s, performance reviews, and development planning sessions to support team growth and engagement.

Operational Excellence:

• Monitor and analyze team performance metrics
• Ensure adherence to best practices, processes, and playbooks to drive consistent and scalable customer success outcomes.
• Work cross-functionally with Marketing, Product, and other Supporting teams to address customer needs and align on strategic goals.
• Communication Skills: Exceptional ability to communicate, present, and build partnerships with contacts both inside and outside your immediate area of expertise.
• Analytical Thinking: A track record of using data and process-oriented thinking to solve diverse, complex business problems.

Qualifications

Requirements:

• 5+ years of CSM experience in EdTech/SaaS
• 2+ years of Sales Management experience
• Confident working with; SFDC, Google workspace and Zoom
• Some experience working with; Tableau
• Confident in analyzing data to make strategic decisions
• Confident in development coaching and leadership skills

Tii Elements:

• Coaching & Team Building
• Resourcefulness
• Adaptability
• Accountability

Additional Information

The expected annual base salary range for this position is: $91,935/year to $153,225/year. This position is bonus eligible.

Actual compensation will be provided in writing at the time of offer, if extended, and is determined by work location and a range of other relevant factors, including but not limited to: experience, skills, degrees, licensures, certifications, and other job-related factors. Internal equity, market and organizational factors are also considered.

Total Rewards @ Turnitin

At Turnitin, we believe Total Rewards go far beyond pay. While salary, bonus, or commission are important, they’re only part of the value you receive in exchange for your work.

Beyond compensation, you’ll experience the intrinsic rewards of unleashing your potential and making a positive impact on global education. You’ll also thrive in a culture free of politics, surrounded by humble, inclusive, and collaborative teammates.

In addition, our extrinsic rewards include generous time off and health and wellness programs that provide choice, flexibility, and a safety net for life’s challenges. You’ll also enjoy a remote-first culture that empowers you to work with purpose and accountability in the way that suits you best, all supported by a comprehensive package that prioritizes your overall well-being.

Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes.

Our Values underpin everything we do.

• Customer Centric: Our mission is focused on improving learning outcomes; we do this by putting educators and learners at the center of everything we do.
• Passion for Learning: We are committed to our own learning and growth internally. And we support education and learning around the globe.
• Integrity: Integrity is the heartbeat of Turnitin—it is the core of our products, the way we treat each other, and how we work with our customers and vendors.
• Action & Ownership: We have a bias for action. We act like owners. We are willing to change even when it’s hard.
• One Team: We strive to break down silos, collaborate effectively, and celebrate each others’ successes.
• Global Mindset: We consider different perspectives and celebrate diversity. We are one team. The work we do has an impact on the world.

Global Benefits

• Remote First Culture
• Health Care Coverage
• Education Reimbursement*Competitive Paid Time Off
• Self-Care Days
• National Holidays
• 2 Founder Days + Juneteenth Observed
• Paid Volunteer Time Off
• Charitable Contribution Match
• Monthly Wellness or Home Office Reimbursement
• Access to Employee Assistance Program (mental health platform)
• Parental Leave
• Retirement Plan with match/contribution

Seeing Beyond the Job Ad

At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad.  We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and unleash your potential alongside us, join our team!

Turnitin, LLC is an Equal Opportunity Employer- vets/disabled.

#LI-LL1

Company Description

When you join Turnitin, you’ll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and institutions to develop learning integrity solutions that recognize the enduring value of critical thinking in a rapidly changing world. Over 16,000 academic institutions, publishers, and corporations use our services in more than 185 countries around the world: Turnitin Feedback Studio, Clarity, Originality, Gradescope, ExamSoft, Similarity, and iThenticate. Protecting the value of an authentic education is at the heart of who we are.

Experience a remote-first culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being. Our diverse community of colleagues are all unified by a shared desire to make a difference in education.

Turnitin is a global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines.

Job Description

We are seeking a Director, Business Intelligence & Analytics (BIA) to report to the Vice President of Revenue Operations. This is a builder’s role for a leader who thinks in systems, treats analytics like a product, and is excited to operate at the frontier of AI-augmented decision-making. A leader who can define what we measure, why it matters, and how every number ties back to a clean, trusted source. Before anything else, this person establishes the foundation the rest of the business runs on: a rigorous set of KPIs, unambiguous metric definitions, sound data models, and a single version of the truth that executives and sellers alike can rely on. Get that right, and everything else compounds. Get it wrong, and no tool or technique can save it.

You will own the operational backbone of Revenue Operations analytics — the metrics, the definitions, the governance, and the reporting that leadership uses to run the business. You will gather requirements across teams, reconcile conflicting numbers, close data gaps, and turn fuzzy questions into precise, durable measures. This is the work that makes everything else possible.

With that foundation in place, you will modernize how we deliver it. We are migrating from a legacy Redshift/Alteryx/Tableau stack to a modern, code-driven ecosystem built on Redshift, dbt, Dagster, and Airbyte, paired with a next-generation, version-controlled BI layer. The goal is to treat analytics like a well-engineered software product — tested, documented, version-controlled, and built to scale as fast as the business does.

This modernization unlocks the next chapter: an AI-augmented function where a strong operational core is amplified by emerging tooling. We believe the analytics team of the next few years will increasingly work from an AI coding cockpit — agentic developer tools like Claude Code and Codex alongside GitHub — to build, review, and ship pipelines, models, and dashboards. On top of well-defined metrics, that opens the door to conversational analytics, AI-generated narratives, and agents that surface and act on insight. The key word is on top of — AI multiplies a solid foundation; it does not substitute for one. The ideal candidate has already moved past the chat window and uses agentic coding assistants to do real engineering work, but reaches for them in service of operational rigor, not in place of it.

As the subject matter expert for Business Intelligence and Analytics, you will partner closely with field and operational teams, instituting leading practices that pair analytics-engineering discipline (Git, CI/CD, testing, semantic layers) with self-service access. You will lead a team of Business Intelligence & Analytics Analysts, Analytics/Data Engineers, and Data Quality Specialists.

Above all, this is a full-stack, player-coach role — not a hands-off manager. You’ll lead a team, but you’ll also be in the work: your morning might be deep in data engineering, pairing with Claude Code to refactor a dbt model or debug a Dagster pipeline, and your afternoon might be building and delivering a polished, board-ready presentation that translates that same data into a clear story for the C-suite. We’re looking for someone who is equally credible in a terminal and in the boardroom, and who is genuinely energized by the full range — from the plumbing to the podium.

Key Responsibilities:

Operational Excellence & Metric Definition (the foundation)

• Own and maintain a comprehensive, well-governed set of business KPIs and the precise metric definitions behind them — the trusted source the rest of the business runs on. This spans the core recurring-revenue metrics this function lives and dies by — ARR, ACV, GRR, NRR, churn and contraction, bookings, pipeline and pipeline coverage, win rate, sales-cycle length, quota attainment, and forecast accuracy — along with the upstream operational measures that feed them.
• Nail the definitions where the traps live: how contraction is treated across GRR vs. NRR, churn vs. downgrade, ACV vs. TCV, new vs. expansion vs. renewal, and how each metric is segmented and rolled up. Make the calculation logic explicit, documented, and consistent everywhere it appears.
• Establish a “single version of the truth”: reconcile conflicting numbers, eliminate ambiguity in how metrics are calculated, and ensure every figure traces back to a clean, documented source.
• Gather requirements across teams, identify and close data gaps, and turn fuzzy business questions into durable, precise measures.
• Design and document the analytics/data model for key personas across Turnitin — sellers, sales management, executives, and operations staff.
• Audit and ensure the cleanliness, completeness, and reliability of data through automated testing and validation.
• Partner with the Business Planning & Operations group to co-develop and continuously improve reporting and analysis, including preparation for Quarterly Business Reviews.
• Build automated, repeatable reporting solutions rather than one-off manual reports.

Strategic Leadership

• Develop and execute a BI strategy aligned with company objectives, anchored in operational rigor and trusted metrics, and built to scale with business growth.
• Establish the architecture, standards, and governance that keep data trustworthy as the function and the business scale.
• Shape the long-term vision for the analytics function and the roadmap that takes the team from today’s stack to a modern, code-driven, and ultimately AI-augmented operating model.
• Provide thought leadership and drive innovation across the enterprise analytics portfolio.

Modern Data Platform & BI-as-Code (how we deliver the foundation)

• Lead the migration from the legacy stack (Redshift, Alteryx, Tableau) to a modern ecosystem: dbt for transformation and modeling, Dagster for orchestration, Airbyte for ingestion, Redshift as the warehouse, and a modern code-first BI/semantic layer.
• Treat BI as a software product — version control everything in Git, with code review, testing, CI/CD, and documentation as the default way of working.
• Stand up and govern a code-driven semantic layer that turns the metric definitions above into reusable, testable, single-source assets, replacing brittle GUI-built reporting.
• Drive data quality, governance, security, and access controls as code, with automated validation and monitoring.
• Develop intuitive self-service dashboards that support global requirements.

AI & Agentic Analytics (the amplifier, built on the foundation)

• Champion the adoption of agentic coding tools (e.g., Claude Code, Codex) across the team for pipeline development, model building, dashboarding, and analysis — moving well beyond chat-window prompting.
• Build conversational analytics experiences that let stakeholders query data in natural language and receive trustworthy, governed answers — only ever on top of well-defined metrics.
• Implement AI-generated narratives that automatically explain “what happened and why” on top of dashboards and KPIs.
• Pilot and operationalize AI agents that don’t just surface insight but take action on it — drafting analyses, opening pull requests, flagging anomalies, and proposing next steps.
• Stay ahead of the rapidly evolving LLM and agent tooling landscape, and translate it into practical productivity gains for Revenue Operations.

Collaboration and Communication

• Work closely with business users, stakeholders, and the broader Go-To-Market and Revenue Operations teams to translate business needs into analytics initiatives.
• Communicate effectively across technical and non-technical audiences and across geographies.
• Present complex analyses and insights to non-technical stakeholders in a clear, actionable manner.

Team Development

• Lead as a player-coach — set direction and mentor the team, while staying hands-on in the build, modeling the engineering and presentation standards you expect.
• Build, mentor, and manage a high-performing team of analysts, analytics/data engineers, and BI developers.
• Upskill the team in analytics engineering practices and AI-assisted development.
• Foster a culture of innovation, continuous improvement, and data-driven decision-making.

Qualifications

Basic Qualifications

Experience

• Minimum of 10 years in business intelligence, data analytics, analytics engineering, or related fields, with at least 5 years in a leadership role.
• 7+ years across business/revenue operations, business analytics, consulting, and/or information technology.
• Demonstrated track record defining KPIs and metric frameworks, and establishing a trusted single source of truth across an organization.
• Deep fluency in SaaS recurring-revenue metrics — ARR, ACV, GRR, NRR, churn/contraction, bookings, pipeline, win rate, quota attainment, and forecast accuracy — including the judgment to define them rigorously and defend the calculation logic.
• Proven ability to source and integrate data from multiple systems into a single, trusted view, and to reconcile conflicting numbers.
• Practical end-to-end experience across requirements, design, development, testing, and deployment of analytics solutions at varying scale.
• Strong SQL skills, plus working proficiency in Python for data work and automation.
• Experience with BI and visualization tools (e.g., Tableau today, with a clear point of view on code-first BI tools) and with CRM data for revenue reporting and forecasting (e.g., Salesforce).
• Proven track record implementing and managing self-service BI solutions.
• Experience analyzing complex data relationships and exploring “what-if” scenarios.
• Hands-on experience with a modern, code-driven data stack — including transformation (dbt), orchestration (Dagster or similar), and ingestion/ELT (Airbyte or similar) — on a cloud warehouse such as Redshift.
• Comfort working in a version-controlled, code-first environment (Git/GitHub), including code review and CI/CD for analytics.
• Demonstrated, hands-on use of LLMs and agentic coding tools (e.g., Claude Code, Codex) for real engineering and analytics work — not just chat-based prompting.

Skills

• A systems thinker — able to see how metrics, data sources, processes, and teams connect, and to design analytics that hold together as the whole system changes.
• Strong analytical skills — able to evaluate information from multiple sources, reconcile conflicts, decompose high-level requests into detail, and abstract detail into general understanding.
• Demonstrated business acumen and the ability to apply technology to solve business problems.
• Self-starter who operates independently with a track record of success on strategic and operational work.
• Ability to lead teams across functions and geographies on ambiguous, complex problems.
• A full-stack player-coach — hands-on enough to build the pipeline yourself, polished enough to present the result to the C-suite, and able to move between the two in the same day.
• Strong written and verbal communication skills, with a track record of presenting to senior management.
• Ability to manage multiple competing priorities and drive projects to completion.
• Sound business judgment, a proven ability to influence, and a bias for ownership.

Education

• Bachelor’s degree in Business, Data Science, Computer Science, or a related field. A Master’s degree or MBA is preferred.

Preferred Qualifications

• Experience supporting education and/or nonprofit institutions.
• Management or Financial Consulting background.
• Experience building conversational analytics, AI-generated narratives, or semantic/metrics layers.
• Experience deploying AI agents that build pipelines, dashboards, or analyses, or that act on insights.
• Familiarity with data quality and observability tooling, and with governance-as-code.
• Advanced degrees, certifications, or coursework in business intelligence, analytics, data science, or AI/ML.

Additional Information

The expected annual base salary range for this position is: $130,350/year to $217,250/year. This position is bonus eligible.

Actual compensation will be provided in writing at the time of offer, if extended, and is determined by work location and a range of other relevant factors, including but not limited to: experience, skills, degrees, licensures, certifications, and other job-related factors. Internal equity, market and organizational factors are also considered.

Total Rewards @ Turnitin

At Turnitin, we believe Total Rewards go far beyond pay. While salary, bonus, or commission are important, they’re only part of the value you receive in exchange for your work.

Beyond compensation, you’ll experience the intrinsic rewards of unleashing your potential and making a positive impact on global education. You’ll also thrive in a culture free of politics, surrounded by humble, inclusive, and collaborative teammates.

In addition, our extrinsic rewards include generous time off and health and wellness programs that provide choice, flexibility, and a safety net for life’s challenges. You’ll also enjoy a remote-first culture that empowers you to work with purpose and accountability in the way that suits you best, all supported by a comprehensive package that prioritizes your overall well-being.

Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes.

Our Values underpin everything we do.

• Customer Centric: Our mission is focused on improving learning outcomes; we do this by putting educators and learners at the center of everything we do.
• Passion for Learning: We are committed to our own learning and growth internally. And we support education and learning around the globe.
• Integrity: Integrity is the heartbeat of Turnitin—it is the core of our products, the way we treat each other, and how we work with our customers and vendors.
• Action & Ownership: We have a bias for action. We act like owners. We are willing to change even when it’s hard.
• One Team: We strive to break down silos, collaborate effectively, and celebrate each others’ successes.
• Global Mindset: We consider different perspectives and celebrate diversity. We are one team. The work we do has an impact on the world.

Global Benefits

• Remote First Culture
• Health Care Coverage
• Education Reimbursement*Competitive Paid Time Off
• Self-Care Days
• National Holidays
• 2 Founder Days + Juneteenth Observed
• Paid Volunteer Time Off
• Charitable Contribution Match
• Monthly Wellness or Home Office Reimbursement
• Access to Employee Assistance Program (mental health platform)
• Parental Leave
• Retirement Plan with match/contribution

Seeing Beyond the Job Ad

At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad.  We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and unleash your potential alongside us, join our team!

Turnitin, LLC is an Equal Opportunity Employer- vets/disabled.

#LI-LL1

🚨 Urgent Hiring — Applications are reviewed on a rolling basis. The selection process may take up to 4 weeks, but early applicants are strongly encouraged.

Ready to Empower a Growing Team and Shape Our Future?

At Hadley Designs, we believe that learning should be enjoyable, engaging, and screen-free. Millions of parents and teachers trust our beautifully designed, developmentally aligned educational tools to help children grow and thrive. As a fast-growing, family-founded brand, we are on a mission to make learning meaningful for families around the world.

We are seeking a Director of People Operations to join our team and build the systems that will drive our next phase of growth. If you are passionate about creating scalable people systems, empowering teams, and cultivating a culture that supports both personal and professional growth, this role offers a unique opportunity to make a significant impact.

About Hadley Designs

Hadley Designs is redefining early education with creativity and purpose. Every product we create is hand-drawn and teacher-designed, crafted with care to build confidence and connection. Our screen-free tools help families and teachers make learning fun and meaningful, nurturing curiosity and creativity in children.

Our Mission:

We design screen-free products that parents can trust to help their children learn, grow, and reach their full potential. We create beautifully designed, developmentally sound tools that replace noise and distraction with connection, curiosity, and real learning.

Our Vision:

We aim to build the most trusted children’s brand in the world, present in millions of homes, reshaping how families learn, connect, and grow. Our products will be so widely used and passed down that generations of children will grow up learning from them and choose them again for their own families.

Role Overview

As the Director of Talent Acquisition & People Operations, you will own how Hadley Designs sources, vets, and closes top global talent, and you will own the broader people system that talent steps into. You will partner with leadership to design the recruiting engine that consistently delivers strong top-of-funnel for every open role, and you will scale the people systems that hold a remote, contractor-centric organization together as it grows toward $100M and beyond.

This is a leadership-tier role with 1 direct report (the People Operations Specialist) and end-to-end ownership of the talent and people functions. Your weeks will be heavier on recruiting in the near term, live pipelines, structured interviews, test projects, employer brand, and steady on People Operations throughout (onboarding, performance frameworks, contractor renewal, leadership enablement).

Key Responsibilities

Talent Acquisition (the #1 outcome of this role):

• Recruiting Pipeline Management: Source candidates across LinkedIn, job boards, freelancer platforms, and referrals; filter applicants for red flags, competency match, and scorecard alignment.

• Test Project & Interview Operations: Run test projects, review submissions, conduct first-round group interviews, and manage candidate experience end-to-end.

• Sourcing Channel Optimization: Manage and optimize sourcing channels based on performance; build “always hiring” shortlists for recurring high-leverage roles.

• Employer Brand & Glassdoor Defense: Monitor and manage Glassdoor reviews, organize team review drives, ask for feedback, flag issues, protect brand rating.

• Hiring Metrics & Funnel Reporting: Deliver weekly hiring pipeline reports broken down by channel and role; track funnel performance against KPIs.

People Operations:

• People Systems Leadership: Design and implement systems for engaging, onboarding, and retaining talent, align

ed with the company’s growth objectives.

• Organizational Design and Capacity Planning: Collaborate with leadership to ensure that the organizational structure and workforce planning meet the evolving needs of the business.

• Performance and Development Frameworks: Establish performance expectations, evaluation frameworks, and development pathways that drive accountability and growth across the organization.

• Talent Experience and Retention: Build a consistent and professional experience for talent that reinforces employee engagement, satisfaction, and retention.

• Workforce Insights and Reporting: Provide insights and data-driven recommendations to leadership to guide decision-making and improve workforce effectiveness.

• External Partnerships: Partner with external service providers to enhance and support people operations as necessary.

How Success Is Measured (two bold sub-headers, each with bullets):

Talent Acquisition KPIs:

• Average time to fill open roles: under 45 days.

• Weekly applicant volume per active role: 250+ qualified applicants.

• Weekly hiring pipeline report by sourcing channel: 100% completion, on time.

• Completed candidate case studies available for review per role per week: 15+.

• Glassdoor company rating: maintain 4.5+ average across the year.

People Operations KPIs:

• Successful implementation of people systems that directly support the business’s ability to scale.

• Strong employee retention rates, with high performance and engagement.

• Improved leadership confidence in people systems, talent readiness, and organizational alignment.

• Predictable, scalable people operations that contribute to the company’s growth and success.

Who you are

You are a recruiting-strong, systems-oriented leader. You have personally closed difficult hires, not just managed a team that did. You move fast in a sourcing pipeline, you can run a structured interview that lands the right read on a candidate in 30 minutes, and you are equally comfortable defending the company on Glassdoor as you are building a 90-day onboarding plan. You thrive in a fast-paced, remote-first, contractor-centric environment and have a track record of both filling open roles ahead of timeline and scaling the people systems that retain the talent you bring in.

Talent Acquisition / Recruiting (must-haves):

• 3-5+ years of full-cycle recruiting experience, ideally in remote or e-commerce organizations.

• Proven track record of hiring across marketing, ops, Amazon, product, and leadership roles.

• Experience running structured interviews, test projects, and group interviews.

• Familiarity with recruiting tech stacks: LinkedIn Recruiter, Workable, OnlineJobs.ph.

• Comfortable managing hiring systems using Notion, ClickUp, or lightweight ATS tools.

• Strong writing ability: clear job posts, compelling outreach, direct candidate comms.

• Ability to handle 5-10 active roles at a time with no drop-off in process.

• Experience defending brand reputation and responding to feedback (e.g. Glassdoor).

• Experience building and running reporting for hiring metrics.

People Operations (must-haves):

• 5+ years of progressive HR or people operations experience, with leadership responsibility.

• Bachelor’s degree in Human Resources, Business, or a related field.

• Direct experience operating contractor-centric or distributed teams.

• Demonstrated success building compliant, scalable people systems.

• Strong understanding of contractor classification, employment law, and risk mitigation.

Why You’ll Love Working Here

• Impact: Your work will directly impact how families experience learning through the Hadley Designs brand.

• Culture: Join a passionate, mission-driven team that values trust, creativity, and collaboration.

• Flexibility: Enjoy the freedom of a remote role with flexible working hours.

• Benefits:

  • Remote-first work environment
  • Paid time off and holidays
  • Access to learning resources and professional development
  • Free access to Hadley Designs products
  • Regular interaction with leadership, including the CEO and CMO
  • Stability from a decade as a family-founded, mission-driven brand

Apply Today

If you’re ready to make a meaningful impact in a growing company that’s shaping the future of learning, apply now to join the Hadley Designs team as our Director of People Operations. Help us create a lasting impact on families, educators, and children worldwide.

P.S: If you don’t hear from us within four weeks of your application, please consider that as our decision to move forward with other candidates, but we truly appreciate your interest in Hadley Designs.

🚨 Urgent Hiring — Applications are reviewed on a rolling basis. The selection process may take up to 4 weeks, but early applicants are strongly encouraged.

About Us

Hadley Designs is a family-founded brand committed to making early learning engaging, screen-free, and fun. Our journey began with hand-drawn educational tools and has grown into a beloved brand, trusted by millions of parents, grandparents, and teachers. We design developmentally sound products for children ages 3 to 8, such as educational posters, busy books, and emotional learning kits. Our mission is to create tools that help children thrive through connection, curiosity, and real learning, while also empowering parents with the confidence that they are making the right educational choices for their children.

The Role

We are seeking a mission-driven, hands-on leader to own and scale our direct-to-consumer (DTC) ecommerce channels. As Director of Ecommerce, you will manage our Shopify and TikTok Shop platforms, driving growth through strategy, operations, and leadership. Your key focus will be growing our ecommerce business to $20M+ in revenue within 18 months.

Core Responsibilities

• Ecommerce Growth: Own the P&Ls for Shopify and TikTok Shop, aiming for $20M+ in combined revenue.
• Growth Engine: Build a repeatable growth machine using bundles, paid media, conversion rate optimization (CRO), and lifecycle marketing.
• Team Leadership: Lead and develop a high-performing ecommerce team, fostering a culture of accountability and results.
• Paid Media: Manage high-velocity creative testing, including 100+ ad creatives per week across Meta and TikTok, ensuring performance meets ROAS targets.
• Conversion Optimization: Launch monthly funnel-based offers, optimize sales metrics like CVR, AOV, CAC, and LTV, and ensure top-performing product pages.
• Customer Lifecycle: Drive email and SMS revenue to 25% of Shopify sales, optimize lifecycle flows and customer retention strategies.

What Success Looks Like

• $20M total revenue by June 2027.
• Net profit margins of at least 15% on Shopify and 5% on TikTok Shop.
• ROAS of 2.0+ on Shopify and 3.5+ on TikTok Shop.
• New high-performing bundle funnels launched every month.
• Email/SMS contributing at least 25% of Shopify revenue.

Who You Are

You are a high ownership leader who thinks like a general manager, not just a marketer. You are energized by building systems, leading people, and owning outcomes.

• You have 5 to 10+ years of experience scaling DTC ecommerce brands on Shopify with paid social.
• You have a proven track record growing brands beyond $20M in revenue.
• You are deeply fluent in Meta and TikTok Ads and high velocity creative testing.
• You are hands-on with Shopify, Klaviyo, and Postscript.
• You understand bundles, upsells, funnels, and LTV deeply.
• You can write, review, and optimize high-converting landing pages.
• You are comfortable leading a remote team with clear cadences and accountability.
• You value integrity, move fast with intention, and follow through every time.

Most importantly, you care about the mission. You believe learning should be fun, engaging, and screen free, and you want your work to make a real impact on families.

Why You’ll Love Working Here

• You will have real ownership. Real trust. And real impact.
• Hadley Designs is a remote first company built on autonomy, creativity, and accountability.
• You will work closely with leadership, including the CEO, while having full authority to own your channels and decisions.
• Access to ongoing learning, training, and tools to sharpen your knowledge and strategies in the DTC space.
• You will be surrounded by A+ team member that value excellence, growth, and doing the right thing.
• You will build something meaningful. Our products help families slow down, connect, and rediscover the joy of learning together.
• Access Josh Hadley’s vast network through his podcast Ecomm Breakthrough

Company Description

When you join Turnitin, you’ll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and institutions to develop learning integrity solutions that recognize the enduring value of critical thinking in a rapidly changing world. Over 16,000 academic institutions, publishers, and corporations use our services in more than 185 countries around the world: Turnitin Feedback Studio, Clarity, Originality, Gradescope, ExamSoft, Similarity, and iThenticate. Protecting the value of an authentic education is at the heart of who we are.

Experience a remote-first culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being. Our diverse community of colleagues are all unified by a shared desire to make a difference in education.

Turnitin is a global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines.

Job Description

The Go-To-Market team in the SecEd region is at the heart of driving customer engagement, retention, and growth. We focus on delivering exceptional customer experiences, ensuring value realization, and supporting strategic business objectives through proactive customer success management and targeted account strategies.

We are seeking a dynamic, strategic, and resilient Manager of Customer Success to lead a team of high-performing individual contributors. In this role, you will translate functional plans into concrete operational processes, manage resources to meet critical schedules, and influence the techniques we use to drive customer retention and growth.

Responsibilities

Team Leadership & Development:

• Lead, mentor, and coach a team of Customer Success Managers (CSMs), ensuring they deliver exceptional customer experiences and achieve their KPIs.
• Conduct regular 1:1s, performance reviews, and development planning sessions to support team growth and engagement.

Operational Excellence:

• Monitor and analyze team performance metrics
• Ensure adherence to best practices, processes, and playbooks to drive consistent and scalable customer success outcomes.
• Work cross-functionally with Marketing, Product, and other Supporting teams to address customer needs and align on strategic goals.
• Communication Skills: Exceptional ability to communicate, present, and build partnerships with contacts both inside and outside your immediate area of expertise.
• Analytical Thinking: A track record of using data and process-oriented thinking to solve diverse, complex business problems.

Qualifications

Requirements:

• 5+ years of CSM experience in EdTech/SaaS
• 2+ years of Sales Management experience
• Confident working with; SFDC, Google workspace and Zoom
• Some experience working with; Tableau
• Confident in analyzing data to make strategic decisions
• Confident in development coaching and leadership skills

Tii Elements:

• Coaching & Team Building
• Resourcefulness
• Adaptability
• Accountability

Additional Information

The expected annual base salary range for this position is: $91,935/year to $153,225/year. This position is bonus eligible.

Actual compensation will be provided in writing at the time of offer, if extended, and is determined by work location and a range of other relevant factors, including but not limited to: experience, skills, degrees, licensures, certifications, and other job-related factors. Internal equity, market and organizational factors are also considered.

Total Rewards @ Turnitin

At Turnitin, we believe Total Rewards go far beyond pay. While salary, bonus, or commission are important, they’re only part of the value you receive in exchange for your work.

Beyond compensation, you’ll experience the intrinsic rewards of unleashing your potential and making a positive impact on global education. You’ll also thrive in a culture free of politics, surrounded by humble, inclusive, and collaborative teammates.

In addition, our extrinsic rewards include generous time off and health and wellness programs that provide choice, flexibility, and a safety net for life’s challenges. You’ll also enjoy a remote-first culture that empowers you to work with purpose and accountability in the way that suits you best, all supported by a comprehensive package that prioritizes your overall well-being.

Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes.

Our Values underpin everything we do.

• Customer Centric: Our mission is focused on improving learning outcomes; we do this by putting educators and learners at the center of everything we do.
• Passion for Learning: We are committed to our own learning and growth internally. And we support education and learning around the globe.
• Integrity: Integrity is the heartbeat of Turnitin—it is the core of our products, the way we treat each other, and how we work with our customers and vendors.
• Action & Ownership: We have a bias for action. We act like owners. We are willing to change even when it’s hard.
• One Team: We strive to break down silos, collaborate effectively, and celebrate each others’ successes.
• Global Mindset: We consider different perspectives and celebrate diversity. We are one team. The work we do has an impact on the world.

Global Benefits

• Remote First Culture
• Health Care Coverage
• Education Reimbursement*Competitive Paid Time Off
• Self-Care Days
• National Holidays
• 2 Founder Days + Juneteenth Observed
• Paid Volunteer Time Off
• Charitable Contribution Match
• Monthly Wellness or Home Office Reimbursement
• Access to Employee Assistance Program (mental health platform)
• Parental Leave
• Retirement Plan with match/contribution

Seeing Beyond the Job Ad

At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad.  We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and unleash your potential alongside us, join our team!

Turnitin, LLC is an Equal Opportunity Employer- vets/disabled.

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