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Leads Figma's security operations program, managing incident detection, response workflows, SIEM/SOAR platforms, and threat intelligence capabilities across the organization.
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you’re brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you’re excited to shape the future of design and collaboration, join us!
Figma’s Security team is growing, and we’re looking for a Security Operations Manager to lead the strategy and execution of our security operations program. In this role, you’ll build and scale the systems, processes, and tooling that help protect Figma and our community. You’ll partner closely with Security Engineering, Platform Security, IT, GRC, and Legal to strengthen our detection and response capabilities, improve operational resilience, and help shape the future of our DART and SOC functions.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
If based in Figma’s San Francisco or New York hub offices, this role has the annual base salary range stated below.
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information.
Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles. Figma’s compensation and benefits are subject to change and may be modified in the future.
Annual Base Salary Range:
$185,000—$296,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma’s Candidate Privacy Notice.
Leads and mentors a team of Customer Success Managers, drives customer retention and growth through operational excellence and cross-functional collaboration.
When you join Turnitin, you’ll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and institutions to develop learning integrity solutions that recognize the enduring value of critical thinking in a rapidly changing world. Over 16,000 academic institutions, publishers, and corporations use our services in more than 185 countries around the world: Turnitin Feedback Studio, Clarity, Originality, Gradescope, ExamSoft, Similarity, and iThenticate. Protecting the value of an authentic education is at the heart of who we are.
Experience a remote-first culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being. Our diverse community of colleagues are all unified by a shared desire to make a difference in education.
Turnitin is a global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines.
The Go-To-Market team in the SecEd region is at the heart of driving customer engagement, retention, and growth. We focus on delivering exceptional customer experiences, ensuring value realization, and supporting strategic business objectives through proactive customer success management and targeted account strategies.
We are seeking a dynamic, strategic, and resilient Manager of Customer Success to lead a team of high-performing individual contributors. In this role, you will translate functional plans into concrete operational processes, manage resources to meet critical schedules, and influence the techniques we use to drive customer retention and growth.
Responsibilities
Team Leadership & Development:
Operational Excellence:
Requirements:
Tii Elements:
The expected annual base salary range for this position is: $91,935/year to $153,225/year. This position is bonus eligible.
Actual compensation will be provided in writing at the time of offer, if extended, and is determined by work location and a range of other relevant factors, including but not limited to: experience, skills, degrees, licensures, certifications, and other job-related factors. Internal equity, market and organizational factors are also considered.
Total Rewards @ Turnitin
At Turnitin, we believe Total Rewards go far beyond pay. While salary, bonus, or commission are important, they’re only part of the value you receive in exchange for your work.
Beyond compensation, you’ll experience the intrinsic rewards of unleashing your potential and making a positive impact on global education. You’ll also thrive in a culture free of politics, surrounded by humble, inclusive, and collaborative teammates.
In addition, our extrinsic rewards include generous time off and health and wellness programs that provide choice, flexibility, and a safety net for life’s challenges. You’ll also enjoy a remote-first culture that empowers you to work with purpose and accountability in the way that suits you best, all supported by a comprehensive package that prioritizes your overall well-being.
Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes.
Our Values underpin everything we do.
Global Benefits
Seeing Beyond the Job Ad
At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and unleash your potential alongside us, join our team!
Turnitin, LLC is an Equal Opportunity Employer- vets/disabled.
#LI-LL1
Director leads business intelligence strategy, defines KPIs and metrics, owns revenue operations analytics foundation, and modernizes data stack across the organization.
When you join Turnitin, you’ll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and institutions to develop learning integrity solutions that recognize the enduring value of critical thinking in a rapidly changing world. Over 16,000 academic institutions, publishers, and corporations use our services in more than 185 countries around the world: Turnitin Feedback Studio, Clarity, Originality, Gradescope, ExamSoft, Similarity, and iThenticate. Protecting the value of an authentic education is at the heart of who we are.
Experience a remote-first culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being. Our diverse community of colleagues are all unified by a shared desire to make a difference in education.
Turnitin is a global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines.
We are seeking a Director, Business Intelligence & Analytics (BIA) to report to the Vice President of Revenue Operations. This is a builder’s role for a leader who thinks in systems, treats analytics like a product, and is excited to operate at the frontier of AI-augmented decision-making. A leader who can define what we measure, why it matters, and how every number ties back to a clean, trusted source. Before anything else, this person establishes the foundation the rest of the business runs on: a rigorous set of KPIs, unambiguous metric definitions, sound data models, and a single version of the truth that executives and sellers alike can rely on. Get that right, and everything else compounds. Get it wrong, and no tool or technique can save it.
You will own the operational backbone of Revenue Operations analytics — the metrics, the definitions, the governance, and the reporting that leadership uses to run the business. You will gather requirements across teams, reconcile conflicting numbers, close data gaps, and turn fuzzy questions into precise, durable measures. This is the work that makes everything else possible.
With that foundation in place, you will modernize how we deliver it. We are migrating from a legacy Redshift/Alteryx/Tableau stack to a modern, code-driven ecosystem built on Redshift, dbt, Dagster, and Airbyte, paired with a next-generation, version-controlled BI layer. The goal is to treat analytics like a well-engineered software product — tested, documented, version-controlled, and built to scale as fast as the business does.
This modernization unlocks the next chapter: an AI-augmented function where a strong operational core is amplified by emerging tooling. We believe the analytics team of the next few years will increasingly work from an AI coding cockpit — agentic developer tools like Claude Code and Codex alongside GitHub — to build, review, and ship pipelines, models, and dashboards. On top of well-defined metrics, that opens the door to conversational analytics, AI-generated narratives, and agents that surface and act on insight. The key word is on top of — AI multiplies a solid foundation; it does not substitute for one. The ideal candidate has already moved past the chat window and uses agentic coding assistants to do real engineering work, but reaches for them in service of operational rigor, not in place of it.
As the subject matter expert for Business Intelligence and Analytics, you will partner closely with field and operational teams, instituting leading practices that pair analytics-engineering discipline (Git, CI/CD, testing, semantic layers) with self-service access. You will lead a team of Business Intelligence & Analytics Analysts, Analytics/Data Engineers, and Data Quality Specialists.
Above all, this is a full-stack, player-coach role — not a hands-off manager. You’ll lead a team, but you’ll also be in the work: your morning might be deep in data engineering, pairing with Claude Code to refactor a dbt model or debug a Dagster pipeline, and your afternoon might be building and delivering a polished, board-ready presentation that translates that same data into a clear story for the C-suite. We’re looking for someone who is equally credible in a terminal and in the boardroom, and who is genuinely energized by the full range — from the plumbing to the podium.
Key Responsibilities:
Operational Excellence & Metric Definition (the foundation)
Strategic Leadership
Modern Data Platform & BI-as-Code (how we deliver the foundation)
AI & Agentic Analytics (the amplifier, built on the foundation)
Collaboration and Communication
Team Development
Basic Qualifications
Experience
Skills
Education
Preferred Qualifications
The expected annual base salary range for this position is: $130,350/year to $217,250/year. This position is bonus eligible.
Actual compensation will be provided in writing at the time of offer, if extended, and is determined by work location and a range of other relevant factors, including but not limited to: experience, skills, degrees, licensures, certifications, and other job-related factors. Internal equity, market and organizational factors are also considered.
Total Rewards @ Turnitin
At Turnitin, we believe Total Rewards go far beyond pay. While salary, bonus, or commission are important, they’re only part of the value you receive in exchange for your work.
Beyond compensation, you’ll experience the intrinsic rewards of unleashing your potential and making a positive impact on global education. You’ll also thrive in a culture free of politics, surrounded by humble, inclusive, and collaborative teammates.
In addition, our extrinsic rewards include generous time off and health and wellness programs that provide choice, flexibility, and a safety net for life’s challenges. You’ll also enjoy a remote-first culture that empowers you to work with purpose and accountability in the way that suits you best, all supported by a comprehensive package that prioritizes your overall well-being.
Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes.
Our Values underpin everything we do.
Global Benefits
Seeing Beyond the Job Ad
At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and unleash your potential alongside us, join our team!
Turnitin, LLC is an Equal Opportunity Employer- vets/disabled.
#LI-LL1
Director owns talent acquisition strategy, recruiting pipeline, and people operations systems for a growing remote-first organization.
At Hadley Designs, we believe that learning should be enjoyable, engaging, and screen-free. Millions of parents and teachers trust our beautifully designed, developmentally aligned educational tools to help children grow and thrive. As a fast-growing, family-founded brand, we are on a mission to make learning meaningful for families around the world.
We are seeking a Director of People Operations to join our team and build the systems that will drive our next phase of growth. If you are passionate about creating scalable people systems, empowering teams, and cultivating a culture that supports both personal and professional growth, this role offers a unique opportunity to make a significant impact.
Hadley Designs is redefining early education with creativity and purpose. Every product we create is hand-drawn and teacher-designed, crafted with care to build confidence and connection. Our screen-free tools help families and teachers make learning fun and meaningful, nurturing curiosity and creativity in children.
Our Mission:
We design screen-free products that parents can trust to help their children learn, grow, and reach their full potential. We create beautifully designed, developmentally sound tools that replace noise and distraction with connection, curiosity, and real learning.
Our Vision:
We aim to build the most trusted children’s brand in the world, present in millions of homes, reshaping how families learn, connect, and grow. Our products will be so widely used and passed down that generations of children will grow up learning from them and choose them again for their own families.
As the Director of Talent Acquisition & People Operations, you will own how Hadley Designs sources, vets, and closes top global talent, and you will own the broader people system that talent steps into. You will partner with leadership to design the recruiting engine that consistently delivers strong top-of-funnel for every open role, and you will scale the people systems that hold a remote, contractor-centric organization together as it grows toward $100M and beyond.
This is a leadership-tier role with 1 direct report (the People Operations Specialist) and end-to-end ownership of the talent and people functions. Your weeks will be heavier on recruiting in the near term, live pipelines, structured interviews, test projects, employer brand, and steady on People Operations throughout (onboarding, performance frameworks, contractor renewal, leadership enablement).
Talent Acquisition (the #1 outcome of this role):
• Recruiting Pipeline Management: Source candidates across LinkedIn, job boards, freelancer platforms, and referrals; filter applicants for red flags, competency match, and scorecard alignment.
• Test Project & Interview Operations: Run test projects, review submissions, conduct first-round group interviews, and manage candidate experience end-to-end.
• Sourcing Channel Optimization: Manage and optimize sourcing channels based on performance; build “always hiring” shortlists for recurring high-leverage roles.
• Employer Brand & Glassdoor Defense: Monitor and manage Glassdoor reviews, organize team review drives, ask for feedback, flag issues, protect brand rating.
• Hiring Metrics & Funnel Reporting: Deliver weekly hiring pipeline reports broken down by channel and role; track funnel performance against KPIs.
People Operations:
• People Systems Leadership: Design and implement systems for engaging, onboarding, and retaining talent, align
ed with the company’s growth objectives.
• Organizational Design and Capacity Planning: Collaborate with leadership to ensure that the organizational structure and workforce planning meet the evolving needs of the business.
• Performance and Development Frameworks: Establish performance expectations, evaluation frameworks, and development pathways that drive accountability and growth across the organization.
• Talent Experience and Retention: Build a consistent and professional experience for talent that reinforces employee engagement, satisfaction, and retention.
• Workforce Insights and Reporting: Provide insights and data-driven recommendations to leadership to guide decision-making and improve workforce effectiveness.
• External Partnerships: Partner with external service providers to enhance and support people operations as necessary.
Talent Acquisition KPIs:
• Average time to fill open roles: under 45 days.
• Weekly applicant volume per active role: 250+ qualified applicants.
• Weekly hiring pipeline report by sourcing channel: 100% completion, on time.
• Completed candidate case studies available for review per role per week: 15+.
• Glassdoor company rating: maintain 4.5+ average across the year.
People Operations KPIs:
• Successful implementation of people systems that directly support the business’s ability to scale.
• Strong employee retention rates, with high performance and engagement.
• Improved leadership confidence in people systems, talent readiness, and organizational alignment.
• Predictable, scalable people operations that contribute to the company’s growth and success.
You are a recruiting-strong, systems-oriented leader. You have personally closed difficult hires, not just managed a team that did. You move fast in a sourcing pipeline, you can run a structured interview that lands the right read on a candidate in 30 minutes, and you are equally comfortable defending the company on Glassdoor as you are building a 90-day onboarding plan. You thrive in a fast-paced, remote-first, contractor-centric environment and have a track record of both filling open roles ahead of timeline and scaling the people systems that retain the talent you bring in.
• 3-5+ years of full-cycle recruiting experience, ideally in remote or e-commerce organizations.
• Proven track record of hiring across marketing, ops, Amazon, product, and leadership roles.
• Experience running structured interviews, test projects, and group interviews.
• Familiarity with recruiting tech stacks: LinkedIn Recruiter, Workable, OnlineJobs.ph.
• Comfortable managing hiring systems using Notion, ClickUp, or lightweight ATS tools.
• Strong writing ability: clear job posts, compelling outreach, direct candidate comms.
• Ability to handle 5-10 active roles at a time with no drop-off in process.
• Experience defending brand reputation and responding to feedback (e.g. Glassdoor).
• Experience building and running reporting for hiring metrics.
• 5+ years of progressive HR or people operations experience, with leadership responsibility.
• Bachelor’s degree in Human Resources, Business, or a related field.
• Direct experience operating contractor-centric or distributed teams.
• Demonstrated success building compliant, scalable people systems.
• Strong understanding of contractor classification, employment law, and risk mitigation.
Impact: Your work will directly impact how families experience learning through the Hadley Designs brand.
Culture: Join a passionate, mission-driven team that values trust, creativity, and collaboration.
Flexibility: Enjoy the freedom of a remote role with flexible working hours.
Benefits:
If you’re ready to make a meaningful impact in a growing company that’s shaping the future of learning, apply now to join the Hadley Designs team as our Director of People Operations. Help us create a lasting impact on families, educators, and children worldwide.
P.S: If you don’t hear from us within four weeks of your application, please consider that as our decision to move forward with other candidates, but we truly appreciate your interest in Hadley Designs.
Leads a team of Customer Success Managers to drive customer retention, engagement, and growth while ensuring operational excellence and cross-functional alignment.
When you join Turnitin, you’ll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and institutions to develop learning integrity solutions that recognize the enduring value of critical thinking in a rapidly changing world. Over 16,000 academic institutions, publishers, and corporations use our services in more than 185 countries around the world: Turnitin Feedback Studio, Clarity, Originality, Gradescope, ExamSoft, Similarity, and iThenticate. Protecting the value of an authentic education is at the heart of who we are.
Experience a remote-first culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being. Our diverse community of colleagues are all unified by a shared desire to make a difference in education.
Turnitin is a global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines.
The Go-To-Market team in the SecEd region is at the heart of driving customer engagement, retention, and growth. We focus on delivering exceptional customer experiences, ensuring value realization, and supporting strategic business objectives through proactive customer success management and targeted account strategies.
We are seeking a dynamic, strategic, and resilient Manager of Customer Success to lead a team of high-performing individual contributors. In this role, you will translate functional plans into concrete operational processes, manage resources to meet critical schedules, and influence the techniques we use to drive customer retention and growth.
Responsibilities
Team Leadership & Development:
Operational Excellence:
Requirements:
Tii Elements:
The expected annual base salary range for this position is: $91,935/year to $153,225/year. This position is bonus eligible.
Actual compensation will be provided in writing at the time of offer, if extended, and is determined by work location and a range of other relevant factors, including but not limited to: experience, skills, degrees, licensures, certifications, and other job-related factors. Internal equity, market and organizational factors are also considered.
Total Rewards @ Turnitin
At Turnitin, we believe Total Rewards go far beyond pay. While salary, bonus, or commission are important, they’re only part of the value you receive in exchange for your work.
Beyond compensation, you’ll experience the intrinsic rewards of unleashing your potential and making a positive impact on global education. You’ll also thrive in a culture free of politics, surrounded by humble, inclusive, and collaborative teammates.
In addition, our extrinsic rewards include generous time off and health and wellness programs that provide choice, flexibility, and a safety net for life’s challenges. You’ll also enjoy a remote-first culture that empowers you to work with purpose and accountability in the way that suits you best, all supported by a comprehensive package that prioritizes your overall well-being.
Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes.
Our Values underpin everything we do.
Global Benefits
Seeing Beyond the Job Ad
At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and unleash your potential alongside us, join our team!
Turnitin, LLC is an Equal Opportunity Employer- vets/disabled.
#LI-LL1
Leads security operations strategy, incident response programs, and SOC/DART functions while building detection systems and managing cross-functional security initiatives.
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you’re brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you’re excited to shape the future of design and collaboration, join us!
Figma’s Security team is growing, and we’re looking for a Security Operations Manager to lead the strategy and execution of our security operations program. In this role, you’ll build and scale the systems, processes, and tooling that help protect Figma and our community. You’ll partner closely with Security Engineering, Platform Security, IT, GRC, and Legal to strengthen our detection and response capabilities, improve operational resilience, and help shape the future of our DART and SOC functions.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
If based in Figma’s San Francisco or New York hub offices, this role has the annual base salary range stated below.
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information.
Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles. Figma’s compensation and benefits are subject to change and may be modified in the future.
Annual Base Salary Range:
$185,000—$296,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma’s Candidate Privacy Notice.
Manages a portfolio of health system customers, builds relationships, drives implementation and go-live success, and advocates for customer needs internally.
SmarterDx, a Smarter Technologies company, builds clinical AI that is transforming how hospitals translate care into payment. Founded by physicians in 2020, our platform connects clinical context with revenue intelligence, helping health systems recover millions in missed revenue, improve quality scores, and appeal every denial. Become a Smartian and help optimize the way the healthcare system works for everyone. Learn more at smarterdx.com/careers.
SmarterDx is seeking a Senior Manager, Customer Success who can help our customers thrive. In this role, you will ensure our health system clients maximize the value they find in SmarterDx by building trust, identifying insights, and driving toward solutions. You will collaborate with cross-functional teams to unlock customer value, monitor the effectiveness of SmarterDx’s solution post go-live, and help coordinate the implementation process for new clients and problems. This position requires exceptional project management, relationship-building, and communication skills.
This role is fully remote within the US.
#LI-Remote
Director leads consumer fundraising strategy, paid media campaigns, and recurring donor growth initiatives across acquisition, retention, and lifecycle management.
Main Areas of Focus: Subscription/recurring giving growth · Donor acquisition, retention & lifecycle · Paid media leadership
Location: Remote, Nashville, TN preferred · Monthly travel to Nashville required
Eligibility: charity: water hires from all 50 states. At this time, we are only considering candidates eligible to work in the U.S. without sponsorship.
HIGHLIGHT
As Director of Consumer, you will own charity: water’s most important revenue mandate: growing the Spring, our recurring giving community and the financial engine that sustains the mission. You’ll lead a team responsible for every stage of the consumer donor journey, from first gift to long-term commitment, building the systems, programs, and channels that bring new donors in and deepen their connection over time. Reporting directly to the VP of Global Marketing & Partnerships, you will own a full-funnel fundraising strategy spanning paid acquisition, lifecycle retention, and campaign management; directing agency and contractor partners on paid media while managing two direct reports. This is a role for someone who thinks in lifetime value, builds in systems, leads with data, and is energized by the idea that more Spring donors means more clean water for communities in need.
JOB SUMMARY
The Director of Consumer will own charity: water’s $25M+ consumer revenue target. Your north star is Spring: the number of recurring donors enrolled, how much they give, how long they stay, and how many move deeper into their giving over time.
You set the strategy, hold the brief, and own the outcomes: campaigns drive 1x giving, lifecycle keeps donors and moves them deeper and paid media finds the next audience. Your job is to architect that engine and hold all of it accountable to Spring growth.
Paid media is central to this role. You are fluent in performance marketing — strategy, channel mix, audience targeting, creative testing, budget management and experienced directing agency partners to execute against your vision. Long-term, you’re building toward an AI-optimized model that reduces cost and agency dependence. You understand where that trajectory leads and are actively steering toward it.
YOU’LL BE RESPONSIBLE FOR…
Spring Revenue & Donor Growth
Owning charity: water’s Spring recurring revenue target — acquisition, retention, upgrade, and LTV — as the primary measure of team success
Building and managing the full-funnel consumer donor journey from first gift through multi-year commitment. Actively looking at how to accelerate a donor’s depth of giving and move consumer donors into Mid & Major portfolios
Designing and optimizing the 1x-to-Spring conversion pathway, evaluating one-time giving programs primarily through a recurring conversion lens
Partnering with the VP and Revenue Resources team to define ‘major donor ready’ signals and build the handoff infrastructure that captures them
Paid Media & Agency Leadership
Owning paid acquisition strategy across all channels (paid social, paid search, TV/CTV, display, direct mail); setting the brief, directing agency and contractor partners, and holding them accountable to performance
Managing a multi-channel paid media budget with rigor — forecasting, tracking, and reporting on CAC, CPA, ROAS, and revenue attribution
Building toward an AI-optimized media operating model that replaces long-term agency dependence, staying current on how AI is reshaping paid acquisition and accelerating its integration it into how the team operates
Team Leadership & Channel Management
Managing and developing two direct reports: Campaign Senior Manager and Lifecycle Senior Associate, with clear performance expectations and regular developmental feedback
Building the feedback loops between paid media, lifecycle, and campaign functions that compound learning across every activation
Owning channel performance metrics: CPA, ROAS, retention rate, upgrade rate, Spring conversion from 1x, and LTV
Leading the Consumer team’s experimentation and testing infrastructure; frameworks that generate learning across creative, audience, and channel, not one-off tests
Systems & Cross-Functional Collaboration
Partnering with Growth Product to improve Spring conversion rates, ARPU, and retention through landing page and onboarding experimentation
Partnering with Data & Analytics to establish Spring donor performance reporting as a single source of truth across acquisition, retention, upgrade, and LTV
Collaborating with Corporate Partnerships on shared audience strategy; partnership-driven awareness feeds paid retargeting poolsWorking with Revenue Resources on the upgrade pathways that move Spring donors toward major giving
Integrating AI tools into Consumer team workflows; creative optimization, audience targeting, performance monitoring
YOU MUST HAVE…
8-10 years in consumer marketing or fundraising with direct ownership of revenue targets, including significant time in a growth or performance marketing capacity
Hands-on paid media experience, you have personally directed paid acquisition strategy across digital channels (Meta, Google, paid social) and understand media planning, audience targeting, creative testing, and budget management at a meaningful scale. Agency direction experience required.
A commitment to integration & collaboration. You’re more eager to see the organization’s revenue grow then just Consumer. You work well with Product, Engineering, and Design teams to deliver exceptional experiences and strong experimental designs.
Extensive experience with subscription or monthly giving programs. You have owned a recurring revenue product (subscription, membership, or monthly donor program) and have demonstrated results in acquisition, retention, and upgrade.
Full-funnel fluency: you’ve managed or closely directed paid acquisition, lifecycle communications, and campaign programs as an integrated system, not separate functions
Experience managing direct reports and agency or contractor relationships. You’ve developed people and held external partners accountable to performance
Strong analytical instincts. You are comfortable with CAC, LTV, retention cohort analysis, and the metrics that distinguish a healthy recurring revenue program from one quietly eroding
Clear POV on how AI is changing paid media and marketing operations and a track record of leaning into new tools before they become standard
IT’S AN ADDED PLUS IF YOU HAVE…
Experience in nonprofit fundraising or with mission-driven consumer audiences
Familiarity with direct mail as a channel; audience segmentation, cadence strategy, creative testing
Experience building or scaling a recurring giving or membership program from the ground up
YOU’LL BE SUCCESSFUL IF…
You are Spring-obsessed. You think about donor lifetime value, recurring enrollment, and retention rate the way a SaaS operator thinks about MRR and churn. You know that a donor who stays is worth more than three who leave. The mission is the reason the number matters and you hold both.
You think in systems, not tactics. You don’t just run campaigns, you build the infrastructure that makes every campaign smarter than the last. Testing frameworks, performance feedback loops, cross-channel learning; these are how you create leverage from a lean team.
You lead people with clarity. Your team and agency partners know what they own, what success looks like, and how their work connects to the larger goal. You develop talent, resolve ambiguity early, and create an environment that attracts strong performers.
You are AI-forward, not AI-curious. You’ve already started building AI into how you work; creative testing, audience analysis, performance monitoring. You understand where media buying is going and are building toward it, not managing around it.
You take initiative.
You see something that needs improvement and you take action. You propose solutions to problems and research subjects that will help you do your job better. You’re proactive about making sure various departments have the information they need about your projects.
You have a team ethos.
You thrive in a creative, inventive, fast-paced start-up environment, with people who are passionate about their work and mission. You’re excited to work cross-functionally with other departments.
TEAM OVERVIEW
The Marketing & Partnerships team is a deeply passionate and highly skilled group of storytellers, marketers, and makers. We create innovative campaigns, craft powerful stories, and deliver world-class experiences to help the world, along with our amazing community of supporters, become more aware of the global water crisis and inspire them to join us in our mission to end it.
HIRING TIMELINE
This role was posted on June 1, 2026 and will remain open for approximately 90 days.
SALARY RANGE
This is an exempt role with a range of $149,000 - $158,000 a year.
BENEFITS & PERKS
Unlimited PTO
Summer Fridays
6-week paid sabbatical leave after 5 years of employment
Annual bonus potential through The Pool
401k plan + employer match
Medical covered at 85% + Dental/Vision contributions
FSA + dependent day care FSA
Employer-paid life insurance, STD, LTD
16-week paid maternity and paternity leave for new parents
Stipends for Home office, Professional Development, and a You-do-You Perk
TSA Pre-check reimbursement
Flexible working hours; team members are expected to be online 10am - 4pm ET regardless of location, plus three hours per day asynchronously, which factors in an hour for lunch
2-4 annual travel requirements that foster team alignment, connection and in-person collaboration
ORGANIZATIONAL OVERVIEW
At charity: water, we believe that water changes everything. We work with local implementing partners to fund sustainable solutions that provide clean and safe drinking water to people around the world. Since 2006, with a diverse team of world-changers and an unstoppable community of supporters, we’ve brought clean water to more than 20 million people worldwide. With the makings of a mid-size tech startup, we’re reinventing charity through endless innovation, contagious passion, beautifully crafted stories, and a powerful brand that inspires a new kind of generosity.
At charity: water, we value every background, identity, and experience. We believe that a diverse team, informed by different cultures and perspectives, makes us stronger. We are committed to doing the work and challenging each other to be an organization in which everyone is respected and heard. We commit to providing genuine opportunities for all people to thrive. And we will continue to embed diversity, inclusion, belonging, and equality in everything we do.
Note, charity: water will never ask you for your credit card or financial information during the interview process. Should you receive a message requesting this information, please mark the email as spam and report here.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Manages and develops a 5-10 person ML engineering team building AI systems for digital forensics, handling hiring, coaching, career development, and cross-functional collaboration.
Who We Are; What We Do; Where We’re Going
Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related devices. We are continually innovating so our customers can deploy advanced and effective tools to protect their companies, communities, and countries.
Serving thousands of customers globally, our solutions are playing a crucial role in modernizing digital investigations, helping investigators fight crime, protect assets, and guard national security.
With employees based around the world, Magnet Forensics has been expanding our global presence. As a part of Magnet Forensics, you can expect to make a difference in the world, no matter what role you play. You’ll be supported through learning and development, not to mention an incredible team with unbelievable talent and integrity.
If you think you would be the right person to join our team working towards this goal, we would love to hear from you!
We are looking for an Engineering Manager to build, develop, and partner with a growing team of 5-10 ML Engineers working on AI systems that power our digital forensics capabilities. You’ll be responsible for hiring, coaching, career development, and performance; raising the bar on AI/ML craft by shaping standards, developing engineers, and building a strong community of practice across the team.
Distributed across Canada and Sweden, our MLEs work in cross-functional groups alongside Software Engineers and SDETs, and are organized around missions like Search and Enrichment rather than by technical discipline. As part of the AI Engineering leadership team, you’ll work alongside peers to build cohesion across those groups, partner with Tech Leads to shape how we approach difficult technical problems, and collaborate with Product and UX to make sure the team is solving the right problems for our users.
From building AI that investigators can trust to turn months of case work into days, to figuring out what ‘good’ looks like when users are searching for a needle in a haystack they’ve never seen before, our team works on challenging and meaningful problems. If these are the kinds of problems that interest you, then you will feel at home on this team!
Drive operational excellence. Stay accountable for what the team ships, and continuously improve how we work by building frameworks for efficient, high-quality delivery. Protect team autonomy by bringing clarity and keeping decision making complexity low.
Guide technical execution. Stay close enough to the technical work to ask sharp questions, spot risks, and help the team weigh trade-offs. Partner with Tech Leads to ensure complex initiatives have the right direction, and that our systems are adaptable and aligned with long-term goals.
Coach and grow engineers on the team. Help them scope ambiguous projects, navigate tough technical trade-offs, and prepare for high-stakes conversations. Create opportunities for them to take ownership and expand their impact, and support them through clear, actionable feedback.
Foster a culture of experimentation. Create an environment where the team can safely share and test ideas, measure results, and learn quickly from each other and our data to keep pace in a rapidly evolving space.
Lead with context and collaboration. Work across Product, UX, and engineering leadership to align roadmap goals with team capacity and ensure the team is solving the right problems for our users.
Nurture a high-performing, distributed team. Evolve our processes and communication patterns to enhance our distributed collaboration while maintaining a high level of trust within the team. Leverage our time zone coverage in Canada (ET/MT) and Sweden (CET) as an advantage, not a constraint to overcome.
Drive thoughtful AI-assisted development practices. Figure out where AI development tools accelerate the team versus where they create risk, and raise our standards accordingly. Cut through the noise to determine what adds real value vs. what is only hype.
We are looking for a leader who combines genuine passion for developing people with enough AI/ML depth to coach effectively, weigh in on technical trade-offs, and raise the bar on our practices. We care more about demonstrated impact and capabilities than whether you check every box.
3+ years managing or leading teams of engineers, with a track record of building healthy teams, delivering results, and coaching people through growth (regardless of title);
Hands-on experience building applied AI/ML systems. Enough to understand what good looks like, evaluate technical judgment, and have credible conversations on technical topics with the team;
A genuine coaching mindset. You find satisfaction in other people’s growth, give direct and useful feedback, and have coached Senior and Staff-level engineers; people who don’t need hand-holding but benefit from thoughtful partnership;
Sound technical judgment. You can navigate complex decisions, weigh trade-offs, and help teams move toward adaptable, maintainable solutions, even when the right answer isn’t obvious;
Strong cross-functional instincts. You communicate clearly with engineers, PMs, UX, and leadership, and understand that your job is to make the whole system work, not just to deliver features;
Experience working effectively across distributed teams. You understand that “remote” and “distributed” are different things, and know how to build cohesion when people aren’t in the same room;
Familiarity with AI-assisted development tools and a perspective on how to effectively integrate them into engineering workflows and team practices;
Bachelor’s degree in Computer Science, Computer Engineering, or a related technical field; or equivalent practical experience.
Experience in high-stakes domains (security, healthcare, legal) where correctness matters;
Experience with AI/ML in constrained deployment models (on-prem, edge, air-gapped);
Experience building and operating scalable, distributed systems;
Familiarity with MLOps tooling (e.g., experiment tracking, model versioning, CI/CD for ML).
The Compensation range is for the primary location for which the job is posted. Please note that the actual compensation may vary depending on location and job-related factors such as qualifications, experience, knowledge and skills. If you are applying for this role outside of the primary location and you are selected for an interview, the Talent Acquisition Partner can share more information with you. If the compensation structure for the role includes an incentive component (i.e. most Sales roles) the range below represents total target compensation (TTC) (base salary + variable).
784,000 - 1,250,000 (SEK) a year
Salary range (min - max)
Position Type: New position
Magnet is proud to offer benefits such as:
- Generous time off policies
- Competitive compensation
- Volunteer opportunities
- Reward and recognition programs
- Employee committees & resource groups
- Healthcare and retirement benefits
Indicators of Success
We’re looking for someone who checks off most, but not all, of the boxes listed in “skills and experiences”. It’s more important to us to find candidates who can display indicators of success through skills they have developed and experiences they have been a part of, than to find folks who have “been there, done that”. We want to be part of your development journey, and we’ll learn as much from you as you learn from us.
How We Work
At Magnet Forensics, we take a hybrid-flexible approach to support your productivity and work-life balance. If you’re within a comfortable travel distance to one of our offices, you’ll occasionally join us in person. How often you’ll come in depends on your department and team needs, typically ranging from weekly to monthly. These in-person moments help us build stronger connections, spark new ideas, and celebrate our successes together. Most days, you can choose what works best for you, while staying in tune with your team’s goals.
We’re excited to welcome you to our team and look forward to achieving great things together - both in the office and wherever you work best!
The Most Important Thing
We’re looking for candidates that can provide examples of how they have demonstrated Magnet CODE in their previous experiences:
CARE– We care about each other and our mission to make a difference in the world.
OWN – We are accountable for our results – while never forgetting to act with integrity, empathy, and respect.
DEDICATE – We put our heart and soul into meeting the needs of our customers and helping them serve the people they protect.
EVOLVE – We are constantly innovating and exploring new ways to work together to make an impact with our work.
Here at Magnet Forensics, we are committed to continuous learning and are focused on building a diverse and inclusive workforce. This commitment will be reflected in our hiring processes and embedded in our values and how we treat one another. If you’re interested in this role, but do not meet all of the qualifications listed above, we encourage you to apply anyways.
Magnet Forensics is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law. We are committed to providing an inclusive, accessible recruitment process and work environment. Accommodation is available to all applicants upon request throughout the hiring process. Please contact [email protected] should you require any accommodations.
All offers of employment at Magnet are contingent upon satisfactory completion of a background check. All background checks will be conducted in accordance with all applicable laws. Magnet will consider each position’s job duties, among other factors, in determining what constitutes satisfactory completion of the background check. Refusal to consent to a background check may be grounds for revoking an offer of employment.
US Applicants: Magnet Forensics participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Magnet Forensics handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here .
Magnet does not use artificial intelligence (defined as a machine-based system that infers from input to generate outputs such as predictions, content, recommendations, or decisions) for screening, assessing, or selecting applicants. Should this practice change, we will update this disclosure accordingly.
Manages a portfolio of health system customers, builds trusted relationships, coordinates implementations, monitors performance, and drives product expansion and renewals.
SmarterDx, a Smarter Technologies company, builds clinical AI that is transforming how hospitals translate care into payment. Founded by physicians in 2020, our platform connects clinical context with revenue intelligence, helping health systems recover millions in missed revenue, improve quality scores, and appeal every denial. Become a Smartian and help optimize the way the healthcare system works for everyone. Learn more at smarterdx.com/careers.
SmarterDx is seeking a Senior Manager, Customer Success who can help our customers thrive. In this role, you will ensure our health system clients maximize the value they find in SmarterDx by building trust, identifying insights, and driving toward solutions. You will collaborate with cross-functional teams to unlock customer value, monitor the effectiveness of SmarterDx’s solution post go-live, and help coordinate the implementation process for new clients and problems. This position requires exceptional project management, relationship-building, and communication skills.
This role is fully remote within the US.
#LI-Remote
Director leads consumer fundraising strategy, paid media campaigns, and recurring donor acquisition/retention to grow $25M+ revenue stream for nonprofit.
Main Areas of Focus: Subscription/recurring giving growth · Donor acquisition, retention & lifecycle · Paid media leadership
Location: Remote, Nashville, TN preferred · Monthly travel to Nashville required
Eligibility: charity: water hires from all 50 states. At this time, we are only considering candidates eligible to work in the U.S. without sponsorship.
HIGHLIGHT
As Director of Consumer, you will own charity: water’s most important revenue mandate: growing the Spring, our recurring giving community and the financial engine that sustains the mission. You’ll lead a team responsible for every stage of the consumer donor journey, from first gift to long-term commitment, building the systems, programs, and channels that bring new donors in and deepen their connection over time. Reporting directly to the VP of Global Marketing & Partnerships, you will own a full-funnel fundraising strategy spanning paid acquisition, lifecycle retention, and campaign management; directing agency and contractor partners on paid media while managing two direct reports. This is a role for someone who thinks in lifetime value, builds in systems, leads with data, and is energized by the idea that more Spring donors means more clean water for communities in need.
JOB SUMMARY
The Director of Consumer will own charity: water’s $25M+ consumer revenue target. Your north star is Spring: the number of recurring donors enrolled, how much they give, how long they stay, and how many move deeper into their giving over time.
You set the strategy, hold the brief, and own the outcomes: campaigns drive 1x giving, lifecycle keeps donors and moves them deeper and paid media finds the next audience. Your job is to architect that engine and hold all of it accountable to Spring growth.
Paid media is central to this role. You are fluent in performance marketing — strategy, channel mix, audience targeting, creative testing, budget management and experienced directing agency partners to execute against your vision. Long-term, you’re building toward an AI-optimized model that reduces cost and agency dependence. You understand where that trajectory leads and are actively steering toward it.
YOU’LL BE RESPONSIBLE FOR…
Spring Revenue & Donor Growth
Owning charity: water’s Spring recurring revenue target — acquisition, retention, upgrade, and LTV — as the primary measure of team success
Building and managing the full-funnel consumer donor journey from first gift through multi-year commitment. Actively looking at how to accelerate a donor’s depth of giving and move consumer donors into Mid & Major portfolios
Designing and optimizing the 1x-to-Spring conversion pathway, evaluating one-time giving programs primarily through a recurring conversion lens
Partnering with the VP and Revenue Resources team to define ‘major donor ready’ signals and build the handoff infrastructure that captures them
Paid Media & Agency Leadership
Owning paid acquisition strategy across all channels (paid social, paid search, TV/CTV, display, direct mail); setting the brief, directing agency and contractor partners, and holding them accountable to performance
Managing a multi-channel paid media budget with rigor — forecasting, tracking, and reporting on CAC, CPA, ROAS, and revenue attribution
Building toward an AI-optimized media operating model that replaces long-term agency dependence, staying current on how AI is reshaping paid acquisition and accelerating its integration it into how the team operates
Team Leadership & Channel Management
Managing and developing two direct reports: Campaign Senior Manager and Lifecycle Senior Associate, with clear performance expectations and regular developmental feedback
Building the feedback loops between paid media, lifecycle, and campaign functions that compound learning across every activation
Owning channel performance metrics: CPA, ROAS, retention rate, upgrade rate, Spring conversion from 1x, and LTV
Leading the Consumer team’s experimentation and testing infrastructure; frameworks that generate learning across creative, audience, and channel, not one-off tests
Systems & Cross-Functional Collaboration
Partnering with Growth Product to improve Spring conversion rates, ARPU, and retention through landing page and onboarding experimentation
Partnering with Data & Analytics to establish Spring donor performance reporting as a single source of truth across acquisition, retention, upgrade, and LTV
Collaborating with Corporate Partnerships on shared audience strategy; partnership-driven awareness feeds paid retargeting poolsWorking with Revenue Resources on the upgrade pathways that move Spring donors toward major giving
Integrating AI tools into Consumer team workflows; creative optimization, audience targeting, performance monitoring
YOU MUST HAVE…
8-10 years in consumer marketing or fundraising with direct ownership of revenue targets, including significant time in a growth or performance marketing capacity
Hands-on paid media experience, you have personally directed paid acquisition strategy across digital channels (Meta, Google, paid social) and understand media planning, audience targeting, creative testing, and budget management at a meaningful scale. Agency direction experience required.
A commitment to integration & collaboration. You’re more eager to see the organization’s revenue grow then just Consumer. You work well with Product, Engineering, and Design teams to deliver exceptional experiences and strong experimental designs.
Extensive experience with subscription or monthly giving programs. You have owned a recurring revenue product (subscription, membership, or monthly donor program) and have demonstrated results in acquisition, retention, and upgrade.
Full-funnel fluency: you’ve managed or closely directed paid acquisition, lifecycle communications, and campaign programs as an integrated system, not separate functions
Experience managing direct reports and agency or contractor relationships. You’ve developed people and held external partners accountable to performance
Strong analytical instincts. You are comfortable with CAC, LTV, retention cohort analysis, and the metrics that distinguish a healthy recurring revenue program from one quietly eroding
Clear POV on how AI is changing paid media and marketing operations and a track record of leaning into new tools before they become standard
IT’S AN ADDED PLUS IF YOU HAVE…
Experience in nonprofit fundraising or with mission-driven consumer audiences
Familiarity with direct mail as a channel; audience segmentation, cadence strategy, creative testing
Experience building or scaling a recurring giving or membership program from the ground up
YOU’LL BE SUCCESSFUL IF…
You are Spring-obsessed. You think about donor lifetime value, recurring enrollment, and retention rate the way a SaaS operator thinks about MRR and churn. You know that a donor who stays is worth more than three who leave. The mission is the reason the number matters and you hold both.
You think in systems, not tactics. You don’t just run campaigns, you build the infrastructure that makes every campaign smarter than the last. Testing frameworks, performance feedback loops, cross-channel learning; these are how you create leverage from a lean team.
You lead people with clarity. Your team and agency partners know what they own, what success looks like, and how their work connects to the larger goal. You develop talent, resolve ambiguity early, and create an environment that attracts strong performers.
You are AI-forward, not AI-curious. You’ve already started building AI into how you work; creative testing, audience analysis, performance monitoring. You understand where media buying is going and are building toward it, not managing around it.
You take initiative.
You see something that needs improvement and you take action. You propose solutions to problems and research subjects that will help you do your job better. You’re proactive about making sure various departments have the information they need about your projects.
You have a team ethos.
You thrive in a creative, inventive, fast-paced start-up environment, with people who are passionate about their work and mission. You’re excited to work cross-functionally with other departments.
TEAM OVERVIEW
The Marketing & Partnerships team is a deeply passionate and highly skilled group of storytellers, marketers, and makers. We create innovative campaigns, craft powerful stories, and deliver world-class experiences to help the world, along with our amazing community of supporters, become more aware of the global water crisis and inspire them to join us in our mission to end it.
HIRING TIMELINE
This role was posted on June 1, 2026 and will remain open for approximately 90 days.
SALARY RANGE
This is an exempt role with a range of $149,000 - $158,000 a year.
BENEFITS & PERKS
Unlimited PTO
Summer Fridays
6-week paid sabbatical leave after 5 years of employment
Annual bonus potential through The Pool
401k plan + employer match
Medical covered at 85% + Dental/Vision contributions
FSA + dependent day care FSA
Employer-paid life insurance, STD, LTD
16-week paid maternity and paternity leave for new parents
Stipends for Home office, Professional Development, and a You-do-You Perk
TSA Pre-check reimbursement
Flexible working hours; team members are expected to be online 10am - 4pm ET regardless of location, plus three hours per day asynchronously, which factors in an hour for lunch
2-4 annual travel requirements that foster team alignment, connection and in-person collaboration
ORGANIZATIONAL OVERVIEW
At charity: water, we believe that water changes everything. We work with local implementing partners to fund sustainable solutions that provide clean and safe drinking water to people around the world. Since 2006, with a diverse team of world-changers and an unstoppable community of supporters, we’ve brought clean water to more than 20 million people worldwide. With the makings of a mid-size tech startup, we’re reinventing charity through endless innovation, contagious passion, beautifully crafted stories, and a powerful brand that inspires a new kind of generosity.
At charity: water, we value every background, identity, and experience. We believe that a diverse team, informed by different cultures and perspectives, makes us stronger. We are committed to doing the work and challenging each other to be an organization in which everyone is respected and heard. We commit to providing genuine opportunities for all people to thrive. And we will continue to embed diversity, inclusion, belonging, and equality in everything we do.
Note, charity: water will never ask you for your credit card or financial information during the interview process. Should you receive a message requesting this information, please mark the email as spam and report here.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Engineering Manager builds and leads a team of 5-10 ML engineers on AI systems for digital forensics, handling hiring, performance, career development, and cross-functional collaboration.
Who We Are; What We Do; Where We’re Going
Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related devices. We are continually innovating so our customers can deploy advanced and effective tools to protect their companies, communities, and countries.
Serving thousands of customers globally, our solutions are playing a crucial role in modernizing digital investigations, helping investigators fight crime, protect assets, and guard national security.
With employees based around the world, Magnet Forensics has been expanding our global presence. As a part of Magnet Forensics, you can expect to make a difference in the world, no matter what role you play. You’ll be supported through learning and development, not to mention an incredible team with unbelievable talent and integrity.
If you think you would be the right person to join our team working towards this goal, we would love to hear from you!
We are looking for an Engineering Manager to build, develop, and partner with a growing team of 5-10 ML Engineers working on AI systems that power our digital forensics capabilities. You’ll be responsible for hiring, coaching, career development, and performance; raising the bar on AI/ML craft by shaping standards, developing engineers, and building a strong community of practice across the team.
Distributed across Canada and Sweden, our MLEs work in cross-functional groups alongside Software Engineers and SDETs, and are organized around missions like Search and Enrichment rather than by technical discipline. As part of the AI Engineering leadership team, you’ll work alongside peers to build cohesion across those groups, partner with Tech Leads to shape how we approach difficult technical problems, and collaborate with Product and UX to make sure the team is solving the right problems for our users.
From building AI that investigators can trust to turn months of case work into days, to figuring out what ‘good’ looks like when users are searching for a needle in a haystack they’ve never seen before, our team works on challenging and meaningful problems. If these are the kinds of problems that interest you, then you will feel at home on this team!
Drive operational excellence. Stay accountable for what the team ships, and continuously improve how we work by building frameworks for efficient, high-quality delivery. Protect team autonomy by bringing clarity and keeping decision making complexity low.
Guide technical execution. Stay close enough to the technical work to ask sharp questions, spot risks, and help the team weigh trade-offs. Partner with Tech Leads to ensure complex initiatives have the right direction, and that our systems are adaptable and aligned with long-term goals.
Coach and grow engineers on the team. Help them scope ambiguous projects, navigate tough technical trade-offs, and prepare for high-stakes conversations. Create opportunities for them to take ownership and expand their impact, and support them through clear, actionable feedback.
Foster a culture of experimentation. Create an environment where the team can safely share and test ideas, measure results, and learn quickly from each other and our data to keep pace in a rapidly evolving space.
Lead with context and collaboration. Work across Product, UX, and engineering leadership to align roadmap goals with team capacity and ensure the team is solving the right problems for our users.
Nurture a high-performing, distributed team. Evolve our processes and communication patterns to enhance our distributed collaboration while maintaining a high level of trust within the team. Leverage our time zone coverage in Canada (ET/MT) and Sweden (CET) as an advantage, not a constraint to overcome.
Drive thoughtful AI-assisted development practices. Figure out where AI development tools accelerate the team versus where they create risk, and raise our standards accordingly. Cut through the noise to determine what adds real value vs. what is only hype.
We are looking for a leader who combines genuine passion for developing people with enough AI/ML depth to coach effectively, weigh in on technical trade-offs, and raise the bar on our practices. We care more about demonstrated impact and capabilities than whether you check every box.
3+ years managing or leading teams of engineers, with a track record of building healthy teams, delivering results, and coaching people through growth (regardless of title);
Hands-on experience building applied AI/ML systems. Enough to understand what good looks like, evaluate technical judgment, and have credible conversations on technical topics with the team;
A genuine coaching mindset. You find satisfaction in other people’s growth, give direct and useful feedback, and have coached Senior and Staff-level engineers; people who don’t need hand-holding but benefit from thoughtful partnership;
Sound technical judgment. You can navigate complex decisions, weigh trade-offs, and help teams move toward adaptable, maintainable solutions, even when the right answer isn’t obvious;
Strong cross-functional instincts. You communicate clearly with engineers, PMs, UX, and leadership, and understand that your job is to make the whole system work, not just to deliver features;
Experience working effectively across distributed teams. You understand that “remote” and “distributed” are different things, and know how to build cohesion when people aren’t in the same room;
Familiarity with AI-assisted development tools and a perspective on how to effectively integrate them into engineering workflows and team practices;
Bachelor’s degree in Computer Science, Computer Engineering, or a related technical field; or equivalent practical experience.
Experience in high-stakes domains (security, healthcare, legal) where correctness matters;
Experience with AI/ML in constrained deployment models (on-prem, edge, air-gapped);
Experience building and operating scalable, distributed systems;
Familiarity with MLOps tooling (e.g., experiment tracking, model versioning, CI/CD for ML).
The Compensation range is for the primary location for which the job is posted. Please note that the actual compensation may vary depending on location and job-related factors such as qualifications, experience, knowledge and skills. If you are applying for this role outside of the primary location and you are selected for an interview, the Talent Acquisition Partner can share more information with you. If the compensation structure for the role includes an incentive component (i.e. most Sales roles) the range below represents total target compensation (TTC) (base salary + variable).
784,000 - 1,250,000 (SEK) a year
Salary range (min - max)
Position Type: New position
Magnet is proud to offer benefits such as:
- Generous time off policies
- Competitive compensation
- Volunteer opportunities
- Reward and recognition programs
- Employee committees & resource groups
- Healthcare and retirement benefits
Indicators of Success
We’re looking for someone who checks off most, but not all, of the boxes listed in “skills and experiences”. It’s more important to us to find candidates who can display indicators of success through skills they have developed and experiences they have been a part of, than to find folks who have “been there, done that”. We want to be part of your development journey, and we’ll learn as much from you as you learn from us.
How We Work
At Magnet Forensics, we take a hybrid-flexible approach to support your productivity and work-life balance. If you’re within a comfortable travel distance to one of our offices, you’ll occasionally join us in person. How often you’ll come in depends on your department and team needs, typically ranging from weekly to monthly. These in-person moments help us build stronger connections, spark new ideas, and celebrate our successes together. Most days, you can choose what works best for you, while staying in tune with your team’s goals.
We’re excited to welcome you to our team and look forward to achieving great things together - both in the office and wherever you work best!
The Most Important Thing
We’re looking for candidates that can provide examples of how they have demonstrated Magnet CODE in their previous experiences:
CARE– We care about each other and our mission to make a difference in the world.
OWN – We are accountable for our results – while never forgetting to act with integrity, empathy, and respect.
DEDICATE – We put our heart and soul into meeting the needs of our customers and helping them serve the people they protect.
EVOLVE – We are constantly innovating and exploring new ways to work together to make an impact with our work.
Here at Magnet Forensics, we are committed to continuous learning and are focused on building a diverse and inclusive workforce. This commitment will be reflected in our hiring processes and embedded in our values and how we treat one another. If you’re interested in this role, but do not meet all of the qualifications listed above, we encourage you to apply anyways.
Magnet Forensics is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law. We are committed to providing an inclusive, accessible recruitment process and work environment. Accommodation is available to all applicants upon request throughout the hiring process. Please contact [email protected] should you require any accommodations.
All offers of employment at Magnet are contingent upon satisfactory completion of a background check. All background checks will be conducted in accordance with all applicable laws. Magnet will consider each position’s job duties, among other factors, in determining what constitutes satisfactory completion of the background check. Refusal to consent to a background check may be grounds for revoking an offer of employment.
US Applicants: Magnet Forensics participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Magnet Forensics handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here .
Magnet does not use artificial intelligence (defined as a machine-based system that infers from input to generate outputs such as predictions, content, recommendations, or decisions) for screening, assessing, or selecting applicants. Should this practice change, we will update this disclosure accordingly.
Staff-level security engineer designs and implements security controls across product infrastructure, cloud systems, and customer-facing platforms for a regulated fintech company.
Headquarters: Remote
Valon is building the AI-native operating system for regulated finance, starting with mortgage servicing.
We're a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate.
Rather than build on top of broken legacy systems, we took a different approach: we built and operate our own mortgage servicing business managing $110+ billion in loans. This wasn't the end goal, it was how we deeply understood the complexity needed to build software that actually works in regulated industries.
The results speak for themselves. We've transformed mortgage servicing from a 0% margin business into 60%+ margins while dramatically improving customer experience. Major enterprise contracts are now deploying across the industry.
ValonOS is our unified platform that makes every process structured and programmable and it is perfectly positioned for the AI era. When everything flows through one system with rich data, AI agents don't just automate tasks, they continuously improve entire operations. Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond.
Security at Valon
Our customers entrust us with some of their most sensitive and personal financial information, and it is the ultimate mission of Valon’s Security team to ensure we have sound programs, processes, and automation in place to safeguard our customers’ data. The Security team protects the infrastructure and data for processing billions of dollars of mortgage loans.
In addition to protecting Valon’s internal systems, the Security team partners closely with Product and Engineering to design and deliver secure, scalable, and trustworthy capabilities for ValonOS. We work cross-functionally across all teams at Valon to enable security throughout the organization. We engage with external security auditors, pentesting firms, and partners to continuously evaluate Valon’s security posture.
Valon offices are located in New York City and San Francisco, but we fully support remote work!
About the Role
We are seeking a seasoned and highly skilled Staff Product Security Engineer - Customer Platform to join our growing team! As a key security member at Valon, you will play a critical role in ensuring the security of our organization's systems, cloud infrastructure, products, and data.
This role blends product security architecture and technical control implementation, incorporating security by design into ValonOS. You will be hands-on and help shape how security is designed, built, and scaled across our SaaS platform both in foundational infrastructure and in customer-facing security features.
Responsibilities
Define and evolve product security architecture and strategy for Valon’s multi-tenant SaaS platform
Architect and guide secure implementation of customer-facing security capabilities in conjunction with Engineering (e.g., authentication / authorization models, identity integration, access controls, audit and logging, encryption / key management)
Build and maintain security reference architectures and standardized secure design patterns for product teams
Lead threat modeling, security design and code reviews for new features, services, and major architectural changes
Collaborate with Product, Engineering, Data, Compliance, Legal, and other teams to identify and drive mitigation for product and data security risks
Support vulnerability triage, remediation strategy, and root cause analysis for product security issues
Support security compliance and regulatory needs (e.g., SOC 2, CCPA, NYDFS, FTC), including customer-facing security discussions and due diligence
Develop, implement, and enforce security policies, standards, and procedures
Support operational activities including security advisory and consultative reviews, incident response, issue remediation, and other security processes
Ideal Background
Extensive experience in product security, application security, or security architecture roles, with ownership of security design for SaaS platforms including multi-tenancy and customer-facing security capabilities.
Strong background in cloud security and modern infrastructure, with hands-on experience securing cloud environments (GCP preferred).
Proven experience in SaaS IAM and tenant security (e.g., authentication/authorization, RBAC, SSO/SAML/OIDC, SCIM, MFA, audit logs).
Expertise in designing secure platform controls (e.g., APIs, service-to-service auth, encryption/KMS/CMEK, logging/monitoring)
Demonstrated ability to build and maintain security reference architectures.
Expert-level experience leading threat modeling and security design reviews including security-focused code reviews.
Applied knowledge with industry security and compliance frameworks (OWASP, NIST, CIS, SOC 2/ISO 27001 concepts)
Highly hands-on engineer with proven ability to operate autonomously, drive multiple complex cross-functional efforts, and influence independently.
Excellent communication and collaboration skills, including the ability to explain complex security concepts to both technical and non-technical stakeholders.
Prior software engineering experience and/or coding ability (Python) is preferred.
Experience working in high-growth or startup environments is a plus.
Minimum Qualifications
8+ years in progressive senior security engineering or architect level roles, with 3+ years leading security design for enterprise-grade cloud and SaaS platforms
Bachelor's degree in Information Security, Computer Science, Technology or related field
Relevant security certifications (e.g., CISSP, CISM, CCSK, CCSP or similar)
Proven ability to design security reference architectures and implement customer platform security controls and technologies (IAM, API security, encryption/key management, logging/monitoring and others)
Hands-on experience with modern security technologies and tooling across cloud and application security
Benefits
Base Compensation Band: $190K - $260K. Base salary offered is determined by a number of factors including the candidate’s experience, qualifications, and skills
This Base Compensation pay range applies to our New York City located staff and may differ according to location.
Compensation: Competitive salary with a meaningful stake in the company via equity, and 401k plan
Health & well-being: We’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits
Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient
Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback
Play together: Quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners!
Generous time off: Flexible paid time off, sick days, and 11 company holidays
Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition
Throughout the interview process, please remember that emails will only be from valon.com email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to talent@valon.com if you have any requests to verify the authenticity of an outreach.
Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time.
To apply: https://weworkremotely.com/remote-jobs/valon-tech-staff-product-security-engineer-customer-platform
Leads financial operations and strategy for a division, managing budgets, reporting, and financial planning while overseeing a team.
Founding leader establishing developer relations and go-to-market strategy for a blockchain platform's APIs, SDKs, and agent-facing products.
Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.
What makes us different?
Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.
Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here.
As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures.
Become a Krakenite and build the future of crypto!
Payward has world-class engineering, products, infrastructure, and regulatory assets. We’re building APIs, wallets, payment capabilities, developer tooling, and agent-native interfaces that can power the next generation of financial applications.
What we don’t yet have is the function responsible for making Payward the default choice for developers and AI agents building in financial services.
We’re looking for the founding leader of that effort.
This role sits at the intersection of Engineering, Product and Growth. Your job will be to help create a new Developer & Agent Interface capability from the ground up - defining how developers discover our platform, how agents retrieve and interact with our services, and how we bring new infrastructure products to market.
This isn’t a traditional DevRel role.
You won’t inherit a mature playbook, established team, or existing motion. You’ll help create them.
You’ll partner closely with engineering teams building APIs, SDKs, wallets, payments infrastructure, and agent-facing products. You’ll help shape the products themselves, not just the documentation around them. You’ll establish the standards for developer experience, launch strategy, technical storytelling, and ecosystem engagement.
Our mission is simple: Make Payward the default infrastructure an AI agent selects when a developer asks for trading, payments, wallets, or financial services.
We’re looking for someone who wants to help build that capability for the long term - and who can grow into the leader of the organization that emerges from it.
Own developer activation end-to-end across APIs, SDKs, CLIs, MCP servers, wallets, and emerging agent interfaces
Drive adoption metrics that matter: API usage, SDK installs, production integrations, GitHub engagement, and agent retrievals
Build quickstarts, reference implementations, SDKs, CLIs, MCP servers, and developer tooling that make Payward easy to integrate with
Partner directly with Product and Engineering to ensure every launch is developer-ready and agent-friendly on day one
Help define how developers and AI agents discover, understand, and interact with Payward infrastructure
Create technical narratives, launch content, demos, and documentation that establish Payward as a leading developer platform
Carry keynotes, live demos, and technical presentations at industry events and developer conferences
Represent developers internally by identifying friction, surfacing ecosystem needs, and influencing product direction
Help build the long-term DNA, processes, and culture of a world-class Developer & Agent Interface organization
Built and scaled developer adoption at a top-tier developer platform company such as Stripe, Vercel, Cloudflare, Anthropic, GitHub, OpenAI, Twilio, Stainless, or equivalent
Strong technical credibility - you can read OpenAPI specifications, ship code, review integrations, and engage engineers as a peer
Proven track record of owning measurable adoption outcomes, not just awareness or engagement metrics
Exceptional storyteller capable of writing launch posts, delivering keynotes, creating demos, and making complex products feel intuitive
Builder mentality with a bias toward shipping and experimentation
Deep understanding of modern developer ecosystems and workflows
Agent-era literacy - you’ve worked with MCP servers, agent tooling, structured retrieval, or AI-native developer experiences and understand where retrieval beats SEO
Experience working closely with engineering and product teams to shape the developer experience itself, not just the messaging around it
Experience building developer platforms from an early stage rather than joining an already mature DevRel organization
Understanding of wallets, identity, authentication, and agent-native transaction flows
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don’t fully meet the listed requirements, especially if you’re passionate or knowledgable about crypto!
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments are designed to evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Assessment results are considered alongside other relevant information, such as experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.
Stay in the know
Follow us on Twitter
Learn on the Kraken Blog
Connect on LinkedIn
Candidate Privacy Notice
Leads IT team operations across APAC region, overseeing ticket management, network configuration, vendor relationships, and end-user support while collaborating with US teams.
Hi, we’re TechnologyAdvice.
At TechnologyAdvice, we pride ourselves on helping B2B tech buyers manage the complexity and risk of the buying process. We are a trusted source of information for tech buyers, delivering advice and facilitating connections between our buyers and the world’s leading sellers of business technology.
Headquartered in Nashville, Tennessee, we are a remote-first company with more than 20 digital publications and over 200 global team members in the US, UK, Singapore, Australia, and the Philippines. We’re proud to have been repeatedly recognized as one of America’s fastest growing private companies by Inc., as well as a Tennessee top workplace. We work hard each day and have fun, too, with monthly virtual events, recreational slack channels, and the occasional costumed dance from our CEO.
All positions are open to remote work unless otherwise specified in the requirements below.
The IT Support Lead for APAC will play a crucial role in guiding and managing the IT team, ensuring the efficient delivery of services and support. This position involves overseeing technical projects, troubleshooting issues, and maintaining robust network security. Additionally, the IT Team Lead will collaborate with other departments to align IT strategies with overarching business goals, fostering seamless integration and optimal performance across the organization. You must have 2+ years of experience as a Team Leader or Manager to succeed in this role.
Employment Level: Team Lead
Employment Type: Full Time
Working Hours: 4:00 pm PHT to 1:00 am PHT
**The duties and responsibilities listed above describe the post as it is in general terms and are not definitive. The job holder is expected to accept any reasonable alterations that may from time to time be necessary. **
#LI-Remote
Work authorization
Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the Philippines at hire and must maintain authorization to work in the Philippines throughout their employment with our company.
Salary Range
We seek to hire top-tier individuals and intend for our compensation to be at a rate that allows us to recruit and retain individuals who align with our core values, purpose, mission, and vision. Final total compensation is based on a multitude of factors including, but not limited to, skill level, relevant experience to the position, and cost of labor.
Monthly Pay Range
₱80,000—₱160,000 PHP
EOE statement
We believe that our differences make us stronger, and thus foster a diverse and inclusive culture where people feel safe being themselves. TechnologyAdvice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law.
Pre-employment screening required.
TechnologyAdvice does not engage with external staffing agencies. Any candidates introduced by such firms will not be eligible for compensation. TechnologyAdvice communicates only through @technologyadvice.com emails and official recruiting platforms. We never recruit via Teams, WhatsApp, or similar apps, and we will never request money, gift cards, or personal financial details during hiring.
Any AI-generated or incomplete application answers will be auto-rejected.
Leads a customer success team to drive onboarding, adoption, retention, and revenue expansion for mid-market SaaS customers.
We’re a simple-to-use photo documentation and productivity app for contractors of all commercial and home services industries. Packed with intuitive functionality, CompanyCam facilitates unparalleled communication and accountability across a contractor’s entire business. We’re committed to providing a consumer-grade, game-changing experience that helps our users build trust within their company and with their customers.
But don’t let that corporate description fool you—the people behind our buttoned-up product are laid-back (but hardworking), genuine, and kickass, and you could be one of them!
At CompanyCam, the Manager, Mid-Market Customer Success leads a team responsible for delivering exceptional onboarding, adoption, retention, and expansion outcomes for our mid-market customers. This role owns the post-sale customer lifecycle and is accountable for driving Gross Revenue Retention (GRR), Net Revenue Retention (NRR), implementation success, and long-term customer growth.
This is a highly visible leadership role for someone who thrives in a fast-paced SaaS environment and enjoys balancing people leadership, operational excellence, and strategic customer engagement. The ideal candidate is both a builder and a coach — capable of scaling processes, developing high-performing teams, and stepping directly into complex customer situations when needed.
Location: This is a remote position. You must live and work permanently in the U.S. to be considered.
At CompanyCam, your work makes a real impact. Whether you’re writing code, supporting customers, or designing experiences, your contributions directly shape the product we deliver and the people we serve. We’re building something that helps real people solve real problems—and we believe that kind of work is best done by a team that reflects the world around us. I n this role, you’ll drive impact by:
This is a salaried position at CompanyCam. Our starting salary range is $81,000 per year and is based on experience. Our average on target earnings (OTE) are around $105,000. We also offer meaningful equity and other benefits.
CompanyCam is an equal-opportunity employer committed to respect, inclusion, and growth. We work hard, take responsibility, and support each other. Great ideas come from all backgrounds, and we carefully consider every applicant without regard to personal characteristics or traits. Even if your work experience doesn’t align perfectly, we encourage you to apply. What really matters to us is your potential, your passion, and your commitment to learning, innovation, and contributing meaningfully to our team.
For any accommodations or technical issues related to the online application or interview process, please email jobs@companycam.com and we’ll respond promptly. Please do not include any medical or health information in your message.
Note: Resumes sent to this email will not be reviewed or responded to. To be considered for a position, you must apply directly through our careers page.
Founding leader building developer and AI agent adoption strategy for a crypto finance platform, partnering with engineering and product to define go-to-market and developer experience.
Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.
What makes us different?
Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.
Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here.
As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures.
Become a Krakenite and build the future of crypto!
Payward has world-class engineering, products, infrastructure, and regulatory assets. We’re building APIs, wallets, payment capabilities, developer tooling, and agent-native interfaces that can power the next generation of financial applications.
What we don’t yet have is the function responsible for making Payward the default choice for developers and AI agents building in financial services.
We’re looking for the founding leader of that effort.
This role sits at the intersection of Engineering, Product and Growth. Your job will be to help create a new Developer & Agent Interface capability from the ground up - defining how developers discover our platform, how agents retrieve and interact with our services, and how we bring new infrastructure products to market.
This isn’t a traditional DevRel role.
You won’t inherit a mature playbook, established team, or existing motion. You’ll help create them.
You’ll partner closely with engineering teams building APIs, SDKs, wallets, payments infrastructure, and agent-facing products. You’ll help shape the products themselves, not just the documentation around them. You’ll establish the standards for developer experience, launch strategy, technical storytelling, and ecosystem engagement.
Our mission is simple: Make Payward the default infrastructure an AI agent selects when a developer asks for trading, payments, wallets, or financial services.
We’re looking for someone who wants to help build that capability for the long term - and who can grow into the leader of the organization that emerges from it.
Own developer activation end-to-end across APIs, SDKs, CLIs, MCP servers, wallets, and emerging agent interfaces
Drive adoption metrics that matter: API usage, SDK installs, production integrations, GitHub engagement, and agent retrievals
Build quickstarts, reference implementations, SDKs, CLIs, MCP servers, and developer tooling that make Payward easy to integrate with
Partner directly with Product and Engineering to ensure every launch is developer-ready and agent-friendly on day one
Help define how developers and AI agents discover, understand, and interact with Payward infrastructure
Create technical narratives, launch content, demos, and documentation that establish Payward as a leading developer platform
Carry keynotes, live demos, and technical presentations at industry events and developer conferences
Represent developers internally by identifying friction, surfacing ecosystem needs, and influencing product direction
Help build the long-term DNA, processes, and culture of a world-class Developer & Agent Interface organization
Built and scaled developer adoption at a top-tier developer platform company such as Stripe, Vercel, Cloudflare, Anthropic, GitHub, OpenAI, Twilio, Stainless, or equivalent
Strong technical credibility - you can read OpenAPI specifications, ship code, review integrations, and engage engineers as a peer
Proven track record of owning measurable adoption outcomes, not just awareness or engagement metrics
Exceptional storyteller capable of writing launch posts, delivering keynotes, creating demos, and making complex products feel intuitive
Builder mentality with a bias toward shipping and experimentation
Deep understanding of modern developer ecosystems and workflows
Agent-era literacy - you’ve worked with MCP servers, agent tooling, structured retrieval, or AI-native developer experiences and understand where retrieval beats SEO
Experience working closely with engineering and product teams to shape the developer experience itself, not just the messaging around it
Experience building developer platforms from an early stage rather than joining an already mature DevRel organization
Understanding of wallets, identity, authentication, and agent-native transaction flows
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don’t fully meet the listed requirements, especially if you’re passionate or knowledgable about crypto!
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments are designed to evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Assessment results are considered alongside other relevant information, such as experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.
Stay in the know
Follow us on Twitter
Learn on the Kraken Blog
Connect on LinkedIn
Candidate Privacy Notice
Founding leader establishing developer relations and go-to-market strategy for crypto APIs and infrastructure, partnering with engineering and product teams to attract developers and AI agents.
Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.
What makes us different?
Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.
Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here.
As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures.
Become a Krakenite and build the future of crypto!
Payward has world-class engineering, products, infrastructure, and regulatory assets. We’re building APIs, wallets, payment capabilities, developer tooling, and agent-native interfaces that can power the next generation of financial applications.
What we don’t yet have is the function responsible for making Payward the default choice for developers and AI agents building in financial services.
We’re looking for the founding leader of that effort.
This role sits at the intersection of Engineering, Product and Growth. Your job will be to help create a new Developer & Agent Interface capability from the ground up - defining how developers discover our platform, how agents retrieve and interact with our services, and how we bring new infrastructure products to market.
This isn’t a traditional DevRel role.
You won’t inherit a mature playbook, established team, or existing motion. You’ll help create them.
You’ll partner closely with engineering teams building APIs, SDKs, wallets, payments infrastructure, and agent-facing products. You’ll help shape the products themselves, not just the documentation around them. You’ll establish the standards for developer experience, launch strategy, technical storytelling, and ecosystem engagement.
Our mission is simple: Make Payward the default infrastructure an AI agent selects when a developer asks for trading, payments, wallets, or financial services.
We’re looking for someone who wants to help build that capability for the long term - and who can grow into the leader of the organization that emerges from it.
Own developer activation end-to-end across APIs, SDKs, CLIs, MCP servers, wallets, and emerging agent interfaces
Drive adoption metrics that matter: API usage, SDK installs, production integrations, GitHub engagement, and agent retrievals
Build quickstarts, reference implementations, SDKs, CLIs, MCP servers, and developer tooling that make Payward easy to integrate with
Partner directly with Product and Engineering to ensure every launch is developer-ready and agent-friendly on day one
Help define how developers and AI agents discover, understand, and interact with Payward infrastructure
Create technical narratives, launch content, demos, and documentation that establish Payward as a leading developer platform
Carry keynotes, live demos, and technical presentations at industry events and developer conferences
Represent developers internally by identifying friction, surfacing ecosystem needs, and influencing product direction
Help build the long-term DNA, processes, and culture of a world-class Developer & Agent Interface organization
Built and scaled developer adoption at a top-tier developer platform company such as Stripe, Vercel, Cloudflare, Anthropic, GitHub, OpenAI, Twilio, Stainless, or equivalent
Strong technical credibility - you can read OpenAPI specifications, ship code, review integrations, and engage engineers as a peer
Proven track record of owning measurable adoption outcomes, not just awareness or engagement metrics
Exceptional storyteller capable of writing launch posts, delivering keynotes, creating demos, and making complex products feel intuitive
Builder mentality with a bias toward shipping and experimentation
Deep understanding of modern developer ecosystems and workflows
Agent-era literacy - you’ve worked with MCP servers, agent tooling, structured retrieval, or AI-native developer experiences and understand where retrieval beats SEO
Experience working closely with engineering and product teams to shape the developer experience itself, not just the messaging around it
Experience building developer platforms from an early stage rather than joining an already mature DevRel organization
Understanding of wallets, identity, authentication, and agent-native transaction flows
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don’t fully meet the listed requirements, especially if you’re passionate or knowledgable about crypto!
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments are designed to evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Assessment results are considered alongside other relevant information, such as experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.
Stay in the know
Follow us on Twitter
Learn on the Kraken Blog
Connect on LinkedIn
Candidate Privacy Notice
IT Team Lead oversees APAC IT operations, manages support tickets and technical projects, configures networks, handles vendor relationships, and ensures security and system efficiency across the region.
Hi, we’re TechnologyAdvice.
At TechnologyAdvice, we pride ourselves on helping B2B tech buyers manage the complexity and risk of the buying process. We are a trusted source of information for tech buyers, delivering advice and facilitating connections between our buyers and the world’s leading sellers of business technology.
Headquartered in Nashville, Tennessee, we are a remote-first company with more than 20 digital publications and over 200 global team members in the US, UK, Singapore, Australia, and the Philippines. We’re proud to have been repeatedly recognized as one of America’s fastest growing private companies by Inc., as well as a Tennessee top workplace. We work hard each day and have fun, too, with monthly virtual events, recreational slack channels, and the occasional costumed dance from our CEO.
All positions are open to remote work unless otherwise specified in the requirements below.
The IT Support Lead for APAC will play a crucial role in guiding and managing the IT team, ensuring the efficient delivery of services and support. This position involves overseeing technical projects, troubleshooting issues, and maintaining robust network security. Additionally, the IT Team Lead will collaborate with other departments to align IT strategies with overarching business goals, fostering seamless integration and optimal performance across the organization. You must have 2+ years of experience as a Team Leader or Manager to succeed in this role.
Employment Level: Team Lead
Employment Type: Full Time
Working Hours: 4:00 pm PHT to 1:00 am PHT
**The duties and responsibilities listed above describe the post as it is in general terms and are not definitive. The job holder is expected to accept any reasonable alterations that may from time to time be necessary. **
#LI-Remote
Work authorization
Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the Philippines at hire and must maintain authorization to work in the Philippines throughout their employment with our company.
Salary Range
We seek to hire top-tier individuals and intend for our compensation to be at a rate that allows us to recruit and retain individuals who align with our core values, purpose, mission, and vision. Final total compensation is based on a multitude of factors including, but not limited to, skill level, relevant experience to the position, and cost of labor.
Monthly Pay Range
₱80,000—₱160,000 PHP
EOE statement
We believe that our differences make us stronger, and thus foster a diverse and inclusive culture where people feel safe being themselves. TechnologyAdvice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law.
Pre-employment screening required.
TechnologyAdvice does not engage with external staffing agencies. Any candidates introduced by such firms will not be eligible for compensation. TechnologyAdvice communicates only through @technologyadvice.com emails and official recruiting platforms. We never recruit via Teams, WhatsApp, or similar apps, and we will never request money, gift cards, or personal financial details during hiring.
Any AI-generated or incomplete application answers will be auto-rejected.
