Position Title: Lead Business Applications Engineer (NY)

Entity: KBRA Holdings, LLC

Employment Type: Full-time

Location: New York, New York

Summary/Overview:

Kroll Bond Rating Agency, Inc. (KBRA) is seeking an experienced, hands-on Lead Business Applications Engineer to lead and evolve its global Business Applications function. This role will carry primary responsibility for managing the Business Applications Team (currently 2 engineers), overseeing KBRA’s SaaS application ecosystem, and driving the strategic development and evolution of the function.

This is a highly hands-on technical leadership role. The ideal candidate will not only lead initiatives and mentor engineers, but also actively participate in the day-to-day administration, support, integration, troubleshooting, and optimization of KBRA’s enterprise applications environment. This individual will be expected to bring forward-thinking leadership to modernize and scale the Business Applications practice while remaining deeply involved in operational execution and technical decision-making across the organization’s SaaS platforms and integrations.

The role is based in New York City and will require a minimum of three on-site days per week (Tuesday–Thursday), with flexibility on remaining days. You are expected to participate in a team on-call rotation as well. Occasional travel to other offices may be required based on operational and project needs.

About the Job:

You will build, maintain, support, and lead the management of KBRA’s SaaS environments and enterprise application ecosystem. This role requires a strong technical operator who is comfortable rolling up their sleeves and directly handling application administration, troubleshooting, integrations, upgrades, deployments, user support escalations, and platform optimization efforts.

You will be responsible for both strategic leadership and hands-on execution across KBRA’s business application platforms, driving operational excellence, lifecycle management, automation, governance, and continuous improvement initiatives.

This role will own the continued management and integration of SaaS applications across KBRA, including SSO, entitlements, identity management, security integrations, governance, and user access processes. You will work directly within these systems on a daily basis while partnering closely with Information Security, Infrastructure, Endpoint Engineering, Desktop Support, and Product teams to ensure SaaS platforms remain secure, stable, scalable, and aligned with business objectives.

You will also play a key leadership role in larger enterprise SaaS implementations and platform initiatives, including both strategic oversight and hands-on implementation support for systems such as CMS, DMS, Box, Zoom, Slack, Atlassian Suite, and other enterprise productivity and collaboration platforms. This role will work closely with business stakeholders and the Product organization around implementation of new features, enhancements, integrations, and adoption strategies.

In addition, you will establish stronger ownership and governance around application lifecycle management, including software version control, upgrade planning, application standardization, testing, and deployment coordination. While the Endpoint Engineering team will remain responsible for deployment mechanisms and tooling, this role will own application-level governance, including determining approved versions, rollout strategy, compatibility management, testing coordination, and user/application assignment standards.

The ideal candidate is someone who enjoys balancing leadership responsibilities with technical execution and is comfortable serving as both an escalation point and a primary contributor on critical initiatives. You will help shape the future direction of the Business Applications function by identifying opportunities for automation, process improvement, modernization, and better operational scalability.

This role requires a proactive, highly technical leader who can elevate the team, improve service delivery, and build a mature, forward-thinking enterprise applications practice while remaining actively engaged in the day-to-day engineering and operational work.

Additional responsibilities include:

• Managing and mentoring the Business Applications team
• Acting as a senior technical escalation point for Enterprise Applications support issues
• Performing hands-on administration and support across SaaS platforms and integrations
• Performing routine audits, upgrades, testing, and health checks across SaaS platforms
• Troubleshooting complex application, authentication, and integration issues
• Managing vendor relationships and SaaS renewals
• Driving platform reliability, uptime, security, and operational best practices
• Leading cross-functional collaboration for enterprise application initiatives
• Developing standards, documentation, operational procedures, and governance processes for application management
• Coordinating closely with Endpoint Engineering on application deployments, updates, and software lifecycle management
• Identifying opportunities for automation and operational efficiency improvements

About You:

You will be successful in this role if:

You can work in a fast-paced and dynamic environment with minimal supervision. You possess excellent interpersonal and communication skills, strong attention to detail, and proven leadership capabilities. You are highly analytical, solution-oriented, and capable of balancing strategic initiatives with deep hands-on technical responsibilities.

You are comfortable owning platforms end-to-end, troubleshooting complex issues, and directly contributing to engineering and operational work rather than functioning solely in a managerial capacity.

You should have working experience and familiarity with the following processes, technologies, and qualifications:

Required Qualifications:

• 4–5 years of experience working in IT business/enterprise applications in a corporate environment required
• Experience leading or mentoring technical teams
• Strong hands-on experience administering SaaS and enterprise application environments
• Computer Science degree/work experience or similar
• Microsoft Office 365/Azure SSO management experience
• Active Directory/Entra management experience
• Strong understanding of Group Policy
• Experience managing SaaS integrations, entitlements, identity governance, and access controls
• Strong understanding of application lifecycle management, software version governance, testing, and deployment coordination
• Strong understanding of basic networking/system troubleshooting
• Strong understanding and experience with ticketing systems/escalation protocols
• Vendor and project management experience
• Experience leading or supporting enterprise SaaS implementations
• Familiarity with security applications/processes
• Experience troubleshooting authentication, access, and SaaS integration issues in enterprise environments
• Familiarity with Generative AI tools such as ChatGPT for research, data insights, and general productivity is a plus.

Preferred:

• Experience collaborating with Product, Infrastructure, Endpoint Engineering, and InfoSec teams
• Experience with automation and scripting for SaaS/application administration
• Zoom, Slack, Atlassian Products, Box, CMS, and DMS platform experience

Salary Range:

The anticipated annual base salary range for this full-time position is$100,000 to $130,000. Offer amounts are determined by factors such as experience, skills, geography, and other job-related factors.

Benefits:

• Competitive benefits and paid time off
• Paid family and disability leave
• 401(k) plan, including employer match (100% vested)
• Educational and professional development financial assistance
• Employee referral bonus program

About Us:

Kroll Bond Rating Agency, LLC (KBRA) is a full-service credit rating agency registered with the U.S. Securities and Exchange Commission as an NRSRO. Kroll Bond Rating Agency Europe Limited is registered as a CRA with the European Securities and Markets Authority. Kroll Bond Rating Agency UK Limited is registered as a CRA with the UK Financial Conduct Authority pursuant to the Temporary Registration Regime. In addition, KBRA is designated as a designated rating organization by the Ontario Securities Commission for issuers of asset-backed securities to file a short form prospectus or shelf prospectus. KBRA is also recognized by the National Association of Insurance Commissioners as a Credit Rating Provider.

More Info:

KBRA encourages applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, and veteran status or any other basis prohibited by federal, state or local law.

#LI-KS1

#LI-HYBRID

Position Title: Lead Business Applications Engineer (NY)

Entity: KBRA Holdings, LLC

Employment Type: Full-time

Location: New York, New York

Summary/Overview:

Kroll Bond Rating Agency, Inc. (KBRA) is seeking an experienced, hands-on Lead Business Applications Engineer to lead and evolve its global Business Applications function. This role will carry primary responsibility for managing the Business Applications Team (currently 2 engineers), overseeing KBRA’s SaaS application ecosystem, and driving the strategic development and evolution of the function.

This is a highly hands-on technical leadership role. The ideal candidate will not only lead initiatives and mentor engineers, but also actively participate in the day-to-day administration, support, integration, troubleshooting, and optimization of KBRA’s enterprise applications environment. This individual will be expected to bring forward-thinking leadership to modernize and scale the Business Applications practice while remaining deeply involved in operational execution and technical decision-making across the organization’s SaaS platforms and integrations.

The role is based in New York City and will require a minimum of three on-site days per week (Tuesday–Thursday), with flexibility on remaining days. You are expected to participate in a team on-call rotation as well. Occasional travel to other offices may be required based on operational and project needs.

About the Job:

You will build, maintain, support, and lead the management of KBRA’s SaaS environments and enterprise application ecosystem. This role requires a strong technical operator who is comfortable rolling up their sleeves and directly handling application administration, troubleshooting, integrations, upgrades, deployments, user support escalations, and platform optimization efforts.

You will be responsible for both strategic leadership and hands-on execution across KBRA’s business application platforms, driving operational excellence, lifecycle management, automation, governance, and continuous improvement initiatives.

This role will own the continued management and integration of SaaS applications across KBRA, including SSO, entitlements, identity management, security integrations, governance, and user access processes. You will work directly within these systems on a daily basis while partnering closely with Information Security, Infrastructure, Endpoint Engineering, Desktop Support, and Product teams to ensure SaaS platforms remain secure, stable, scalable, and aligned with business objectives.

You will also play a key leadership role in larger enterprise SaaS implementations and platform initiatives, including both strategic oversight and hands-on implementation support for systems such as CMS, DMS, Box, Zoom, Slack, Atlassian Suite, and other enterprise productivity and collaboration platforms. This role will work closely with business stakeholders and the Product organization around implementation of new features, enhancements, integrations, and adoption strategies.

In addition, you will establish stronger ownership and governance around application lifecycle management, including software version control, upgrade planning, application standardization, testing, and deployment coordination. While the Endpoint Engineering team will remain responsible for deployment mechanisms and tooling, this role will own application-level governance, including determining approved versions, rollout strategy, compatibility management, testing coordination, and user/application assignment standards.

The ideal candidate is someone who enjoys balancing leadership responsibilities with technical execution and is comfortable serving as both an escalation point and a primary contributor on critical initiatives. You will help shape the future direction of the Business Applications function by identifying opportunities for automation, process improvement, modernization, and better operational scalability.

This role requires a proactive, highly technical leader who can elevate the team, improve service delivery, and build a mature, forward-thinking enterprise applications practice while remaining actively engaged in the day-to-day engineering and operational work.

Additional responsibilities include:

• Managing and mentoring the Business Applications team
• Acting as a senior technical escalation point for Enterprise Applications support issues
• Performing hands-on administration and support across SaaS platforms and integrations
• Performing routine audits, upgrades, testing, and health checks across SaaS platforms
• Troubleshooting complex application, authentication, and integration issues
• Managing vendor relationships and SaaS renewals
• Driving platform reliability, uptime, security, and operational best practices
• Leading cross-functional collaboration for enterprise application initiatives
• Developing standards, documentation, operational procedures, and governance processes for application management
• Coordinating closely with Endpoint Engineering on application deployments, updates, and software lifecycle management
• Identifying opportunities for automation and operational efficiency improvements

About You:

You will be successful in this role if:

You can work in a fast-paced and dynamic environment with minimal supervision. You possess excellent interpersonal and communication skills, strong attention to detail, and proven leadership capabilities. You are highly analytical, solution-oriented, and capable of balancing strategic initiatives with deep hands-on technical responsibilities.

You are comfortable owning platforms end-to-end, troubleshooting complex issues, and directly contributing to engineering and operational work rather than functioning solely in a managerial capacity.

You should have working experience and familiarity with the following processes, technologies, and qualifications:

Required Qualifications:

• 4–5 years of experience working in IT business/enterprise applications in a corporate environment required
• Experience leading or mentoring technical teams
• Strong hands-on experience administering SaaS and enterprise application environments
• Computer Science degree/work experience or similar
• Microsoft Office 365/Azure SSO management experience
• Active Directory/Entra management experience
• Strong understanding of Group Policy
• Experience managing SaaS integrations, entitlements, identity governance, and access controls
• Strong understanding of application lifecycle management, software version governance, testing, and deployment coordination
• Strong understanding of basic networking/system troubleshooting
• Strong understanding and experience with ticketing systems/escalation protocols
• Vendor and project management experience
• Experience leading or supporting enterprise SaaS implementations
• Familiarity with security applications/processes
• Experience troubleshooting authentication, access, and SaaS integration issues in enterprise environments
• Familiarity with Generative AI tools such as ChatGPT for research, data insights, and general productivity is a plus.

Preferred:

• Experience collaborating with Product, Infrastructure, Endpoint Engineering, and InfoSec teams
• Experience with automation and scripting for SaaS/application administration
• Zoom, Slack, Atlassian Products, Box, CMS, and DMS platform experience

Salary Range:

The anticipated annual base salary range for this full-time position is$100,000 to $130,000. Offer amounts are determined by factors such as experience, skills, geography, and other job-related factors.

Benefits:

• Competitive benefits and paid time off
• Paid family and disability leave
• 401(k) plan, including employer match (100% vested)
• Educational and professional development financial assistance
• Employee referral bonus program

About Us:

Kroll Bond Rating Agency, LLC (KBRA) is a full-service credit rating agency registered with the U.S. Securities and Exchange Commission as an NRSRO. Kroll Bond Rating Agency Europe Limited is registered as a CRA with the European Securities and Markets Authority. Kroll Bond Rating Agency UK Limited is registered as a CRA with the UK Financial Conduct Authority pursuant to the Temporary Registration Regime. In addition, KBRA is designated as a designated rating organization by the Ontario Securities Commission for issuers of asset-backed securities to file a short form prospectus or shelf prospectus. KBRA is also recognized by the National Association of Insurance Commissioners as a Credit Rating Provider.

More Info:

KBRA encourages applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, and veteran status or any other basis prohibited by federal, state or local law.

#LI-KS1

#LI-HYBRID

At Malama, moms are our north star. We meet moms where they are, in real lives not ideal patient scenarios, and we design care that works for those who are historically underserved. Our Care Navigators and doulas show up as co-conspirators, not service providers — delivering presence, confidence, and calm, and treating every mom as a capable, whole person whose instincts matter. We're outcomes-driven in the truest sense: we generate evidence from every interaction, change what isn't working when the data tells us to, and measure success by whether we're transforming lives, not just completing encounters. We step into the gap for moms, for each other, and for the communities we serve — and if that's the kind of work that gets you out of bed, then this role is for you.

We are seeking a Chief of Staff to work directly with our leadership team at a pivotal moment in Malama's growth. This role is two things in equal measure: the operational backbone that keeps our organization running, and the market activation engine that gets Malama contracted, credentialed, and delivering care in new states. You will oversee the finance and HR functions that keep us compliant and well-run, and own the payer operations work that makes us scalable. If you move fluidly between vendor oversight and health plan strategy and you're passionate about equitable maternal health, then this role is for you.

Role Responsibilities:

•     Oversee Finance and Accounting Functions - serve as the management layer above our fractional finance team — controller, AP/AR, and grants specialist — ensuring accuracy, timeliness, and alignment with organizational priorities; own the relationship with our fractional CFO and hold the function accountable to deliverables

•     Oversee HR Services - manage the relationship with our HR services provider; ensure payroll, benefits administration, compliance, and employee relations are running smoothly and escalate issues appropriately; serve as the internal escalation point for people operations matters

•     Own Team Operations - be the point of contact for expense policy, offsite logistics, budget questions, and day-to-day operational matters; ensure the team has clear answers

•     Support Executive Bandwidth - shield the CEO's time from operational and administrative workstreams; prepare briefings and follow-up documentation for high-priority external meetings

•     Own State Credentialing and Provider Enrollment - oversee our credentialing team, ensuring we are meeting deadlines for credentialing, licensure, and provider enrollment process in each new state market; maintain tracker for licensing status, renewal timelines, and market readiness

•     Lead Market Activation - own the end-to-end operational path from contract execution to first patient encounter in each new market; coordinate across clinical, legal, and BD to remove blockers and keep go-live timelines on track

•     Drive Payer Readiness - produce the briefings, readiness assessments, and market entry playbooks the CEO needs to walk into health plan conversations with confident, specific answers

•     Build for Replication - ensure every market entry produces a playbook that makes the next one faster — state expansion should get more efficient with every go-live

•     7+ years of experience in operations, chief of staff, strategy, or healthcare administration — you've built and overseen functions, not just executed within them

•     Demonstrated experience in payer operations, Medicaid managed care, provider enrollment, or value-based contracting — you understand how health plans work and what it takes to get contracted

•     Experience managing or overseeing finance functions — comfortable holding a controller, AP/AR team, or fractional CFO accountable to deliverables

•     Experience overseeing HR services or people operations, including vendor management, compliance, and employee relations

•     Experience navigating multi-state regulatory or licensing environments in healthcare

•     Exceptional judgment about what needs your attention and what doesn't — you manage up and manage vendors without creating noise for the CEO

•     Strong written and verbal communication; able to produce a payer-facing brief and an internal ops memo in the same week without losing altitude on either

•     Comfortable with the pace and ambiguity of a small, high-growth organization

•     Preference for owning processes end-to-end, surfacing risks and breakages early on, generating hypotheses, testing rapidly, and iterating with feedback (preference for former founders)

•     Excellent communication skills, client-ready

•     Experience with a dual-entity structure (MSO/PC or similar) is a strong plus

•     Prior chief of staff experience at a startup, health tech, or mission-driven organization is a strong plus

•     Competitive salary commensurate with experience

•     Health benefits

•     Remote-first with flexibility

•     Home office and professional development support

•     Equity stake in a mission-driven company at an early and consequential stage

•     Clear path to VP/COO as the organization scales

•     Applications reviewed on a rolling basis; strong candidates will be invited for a paid one-week pilot instead of an extended interview loop

Equal Opportunity

Malama is an equal opportunity employer. We strongly encourage applications from Black, Indigenous, Latina/x, and other women of color, people with lived experience of pregnancy, and community members. We believe that diverse teams build better care — and we are committed to creating a workplace where every person can do the best work of their career.

About Upstart At Upstart, we’re united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day, we bring creativity, experimentation, and...

Later is the world’s most intelligent influencer marketing company, built to give brands the confidence to create unforgettable campaigns. By combining real creator relationships, trusted intelligence, and expert guidance, Later removes fear and guesswork from one of marketing’s most visible investments.

Built on a native, AI-powered platform and more than a decade of proprietary data—including billions of social interactions, impressions, and $2.4B+ in verified influencer-driven purchases—Later helps teams understand what will work before they launch.

By combining trusted insight with expert guidance, Later removes guesswork from influencer marketing, enabling brands to choose the right creators, execute fully managed campaigns, and drive meaningful growth across awareness, engagement, and revenue. Trusted by leading enterprise brands including Nike, Wayfair, Unilever, and Southwest Airlines, Later bridges creativity and performance so campaigns don’t just look good—they deliver results. Learn more at later.com.

About this position:

We’re looking for a highly technical IT Lead (12+ years experience) to own and evolve our corporate IT systems/access and security at a senior level. This is not a “tickets all day” role — it’s a high technical role that still stays close to the planning and the execution. You’ll be responsible for building secure, configure, and well-governed systems or 3rd party integration across identity/access, endpoint management, device compliance, and core productivity platforms (Google Workspace and key SaaS).

This person will be the technical owner for IT foundations that support SOC2/ISO readiness, secure access, reliable onboarding/offboarding, and device compliance across a growing organization.

What you’ll be doing:

Strategy

• Participate and advise on the IT technical roadmap across identity, endpoint security, access governance, and core corporate systems.
• Partner with Security/Infra to ensure SOC 2 Type II and ISO 27001 controls are operational (and not just documented).
• Establish standards for device compliance, access management, and SaaS lifecycle (intake → review → onboarding → offboarding).
• Drive adoption of scalable patterns:SSO-first, least privilege, automated lifecycle management, and measurable compliance.
• Government of IT equipment in company offices (equipment in conference rooms, entrance doors, security cameras, etc.)

Technical/ Execution

• Own Google Workspace administration end-to-end (org policies, groups, security settings, audits, access hygiene).

• Lead Identity & Access Management: SSO/SAML, SCIM provisioning, group-based access control, and app access patterns.

• Own device endpoint management at scale:

  • Kandji/Iru (Mac) and Intune (Windows) device policy enforcement
  • OS update compliance, encryption, malware protection, and reporting

• Build and maintain operational automation:

  • BetterCloud or SaaS Manager workflows (onboarding/offboarding, group membership, access reviews)
  • Scripted automation (where appropriate) to reduce manual work

• Own core “security hygiene” within IT:

  • Account lifecycle, joiner/mover/leaver processes
  • Device inventory accuracy and compliance dashboards
  • Audit evidence collection that’s clean and repeatable

• Support vendor/tool governance:

  • Software inventory ownership (admin + business owner)
  • Vendor classification and risk review inputs (in partnership with Security/Legal)

Team / Collaboration

• Partner with Infra/DevOps/Security to align on controls, identity design, and incident readiness.
• Work with HR/PeopleOps on onboarding/offboarding and policy rollout.
• Collaborate with Finance/Procurement on renewals, licensing discipline, and cost visibility.
• Create clear documentation/runbooks so IT is easier to operate and scale.

Research/Best Practices

• Define “how we work” standards: SLA tiers, escalation rules, evidence cadence, and system ownership.
• Reduce repeat incidents via automation, standardization, and root-cause improvements.
• Build a monthly operating rhythm: access reviews, device compliance review, vendor/tool audits, and reporting.

What success looks like:

First 30 days:

• Meet key stakeholders (IT, Security, DevOps, HR, Finance). Take ownership of IT intake: ticket flow, SLA usage, escalations, and current pain points. Audit Google Workspace, groups, SSO apps, device inventory (Mac/Windows), and current policies. Review SOC2/ISO requirements that touch IT (access, device compliance, evidence). Identify quick wins: cleanup high-risk access, fix top recurring tickets, and document “how-to” basics for the team.

First 60 days:

• Stabilize operations: reduce ticket backlog, tighten prioritization, and improve response consistency. Implement a clear onboarding/offboarding workflow (Google Workspace + SSO + device provisioning) and standardize access requests. Roll out baseline endpoint compliance reporting (Kandji/Intune) for patching, encryption, AV. Build a vendor/software inventory with owners and admin contacts. Start monthly access reviews + evidence collection cadence for SOC2 (and prep for Type II).

First 90 days:

• Deliver measurable improvements: faster onboarding, fewer repeat tickets, and higher endpoint compliance (patching/encryption/AV). Lock down SSO standards: app catalog, ownership, least-privilege groups, and (where possible) SCIM automation. Formalize IT runbooks and a small project roadmap (next quarter). Ensure SOC2/ISO readiness is “operational,” not ad-hoc: recurring evidence, vendor reviews, and audit-ready documentation. Present a clear plan for future capacity needs (contractor vs hire) based on volume and risk.

What you bring:

• 12+ years in IT engineering / systems administration / corporate systems leadership (senior technical depth).
• Deep expertise in Google Workspace administration and security controls.
• Strong experience with SSO/SAML and SCIM (Okta or similar IdP), group-based access models, least-privilege design.
• Strong endpoint management experience: Kandji (Mac) and/or Intune (Windows), patching, encryption, AV, compliance reporting.
• Comfort operating in a compliance-driven environment (SOC2 / ISO), including evidence, audits, and operational controls.
• Strong documentation habits and a “make it repeatable” mindset.
• Calm, practical, senior ownership: can run the work, prioritize, push back, and build scalable patterns.

Nice to have

• BetterCloud or similar automation tooling experience
• Vendor risk management inputs and software governance experience
• Experience rolling out Okta/device trust policies or conditional access
• Experience building IT dashboards and metrics (SLA, compliance, lifecycle time)
• Experience with auditing mechanisms and processes (SOC2, ISO 27001)

How you work:

• Driven by Impact: You deliver results that matter—prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear.
• Strategic & Customer-Centric: You anticipate risks and opportunities, connect decisions to long-term growth, and build trust through proactive insights.
• Curious & Growth-Oriented: You seek knowledge, ask sharp questions, and apply learnings fast—challenging the status quo with a mindset of improvement.
• Collaborative & Resilient: You thrive in change by staying resourceful, solution-focused, and positive—removing roadblocks, sharing insights, and keeping morale high.
• Accountable & Honest: You own your work, hold yourself and others to a high bar, and use transparent feedback to drive growth.
• Emotionally Intelligent: You build trust through empathy and collaboration, foster inclusion, and inspire others with grit, optimism, and integrity.

Our approach to compensation:

We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors.

Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only.

To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted.

Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package.

Salary Range:

$110,000- 150,000 USD

#LI-Hybrid

Where we work:

We have offices in Boston, MA; Vancouver, BC; Chicago, IL; and Vancouver, WA. For select positions, we are open to hiring fully remote candidates. We post our positions in the location(s) where we are open to having the successful candidate be located.

Diversity, inclusion, and accessibility:

At Later, we are committed to fostering a culture rooted in an inclusion-first mindset at every level of the company, embracing the importance of hiring and building teams for culture add rather than culture fit. We openly build and maintain unbiased hiring, pay, and promotion practices to create a foundation for an equitable workplace, paving the way for systemic change.

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All applications will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, disability, or age. Please let us know if you require any accommodations or support during the recruitment process.

Hi, we’re TechnologyAdvice.

At TechnologyAdvice, we pride ourselves on helping B2B tech buyers manage the complexity and risk of the buying process. We are a trusted source of information for tech buyers, delivering advice and facilitating connections between our buyers and the world’s leading sellers of business technology.

Headquartered in Nashville, Tennessee, we are a remote-first company with more than 20 digital publications and over 200 global team members in the US, UK, Singapore, Australia, and the Philippines. We’re proud to have been repeatedly recognized as one of America’s fastest growing private companies by Inc., as well as a Tennessee top workplace. We work hard each day and have fun, too, with monthly virtual events, recreational slack channels, and the occasional costumed dance from our CEO.

All positions are open to remote work unless otherwise specified in the requirements below.

The opportunity

The IT Support Lead for APAC will play a crucial role in guiding and managing the IT team, ensuring the efficient delivery of services and support. This position involves overseeing technical projects, troubleshooting issues, and maintaining robust network security. Additionally, the IT Team Lead will collaborate with other departments to align IT strategies with overarching business goals, fostering seamless integration and optimal performance across the organization. You must have 2+ years of experience as a Team Leader or Manager to succeed in this role.

Employment Level: Team Lead

Employment Type: Full Time

Working Hours: 4:00 pm PHT to 1:00 am PHT

What you’ll do

• Oversee daily activities, including ticket management and strategic projects, ensuring smooth operations.
• Facilitate seamless communication and collaboration between IT teams in the APAC region and the United States, streamlining processes and enhancing efficiency.
• Configure networks, manage Google Workspaces and provide end-user support. Refine onboarding and offboarding procedures to ensure employees are productive from day one.
• Champion security improvements, securing hardware and systems while providing daily hands-on support to users and the team to meet business goals.
• Maximize vendor value and impact by managing new and existing vendor relationships. Handle hardware procurement logistics, shipping/receiving, and repairs/upgrades for APAC staff, ensuring optimal operational efficiency.

Who you are

• Must have 2+ years of experience as an IT Team Leader or Manager.
• 4+ years of IT experience with exposure to various facets of IT, including end-user support, security, networks, remote environments, and access management.
• 1+ year of managerial or project leadership experience.
• Previous IT logistics experience in the Philippines or within the APAC region is preferred.
• Experience in a SaaS-centric environment utilizing Office 365 or Google Workspace, Slack, MDMs, and other cloud management tools to support 400+ team members.
• Background in supporting both Mac and Windows environments for end-users.
• Ability to think creatively and anticipate challenges without requiring additional supervision.
• Excellent verbal and written communication skills, suitable for both technical and non-technical audiences.
• Organized and detail-oriented.
• Ability to multitask effectively.
• Capability to make decisions under pressure with little or no supervision.
• Relevant certifications such as CompTIA A+, Cloud+, or Security+ are preferred.
• Experience in Information Security, including certifications like CISM or CISSP, is preferred.
• Must have a working laptop/pc and internet and back-up connection
• Agile professional who excels in a fast-paced environment and thrives on continuously pivoting strategies to drive business needs forward

**The duties and responsibilities listed above describe the post as it is in general terms and are not definitive.  The job holder is expected to accept any reasonable alterations that may from time to time be necessary. **

What we offer you

• Career Growth: Advance with mentorship programs, leadership academies, and opportunities to shape company culture and DEI initiatives.
• Flex Fridays: Adjust your 40-hour week to enjoy a full or half day off on Fridays.
• Remote-First Culture: Work from the comfort of your home.
• Paid Time Off: Enjoy 14 days of annual paid time off, plus all regular Philippine government-declared holidays to unwind and recharge. Plus 5 additional days after 1 year.
• Comprehensive Coverage: Full enrollment in Philippine statutory benefits: SSS, PhilHealth, and HDMF.
• Healthcare: Corporate HMO Plan for all full-time PH employees upon completion of two months of tenure.
• De Minimis Allowance: Enjoy a monthly rice subsidy, following government guidelines.
• Wellness Perks: Access the Headspace app to support your well-being.
• Speaker Series Bonus: Present in our monthly speaker series and earn a bonus.

#LI-Remote

Work authorization

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the Philippines at hire and must maintain authorization to work in the Philippines throughout their employment with our company.

Salary Range

We seek to hire top-tier individuals and intend for our compensation to be at a rate that allows us to recruit and retain individuals who align with our core values, purpose, mission, and vision. Final total compensation is based on a multitude of factors including, but not limited to, skill level, relevant experience to the position, and cost of labor.

Monthly Pay Range

₱80,000—₱160,000 PHP

EOE statement

We believe that our differences make us stronger, and thus foster a diverse and inclusive culture where people feel safe being themselves. TechnologyAdvice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law.

Pre-employment screening required.

TechnologyAdvice does not engage with external staffing agencies. Any candidates introduced by such firms will not be eligible for compensation. TechnologyAdvice communicates only through @technologyadvice.com emails and official recruiting platforms. We never recruit via Teams, WhatsApp, or similar apps, and we will never request money, gift cards, or personal financial details during hiring.

Any AI-generated or incomplete application answers will be auto-rejected.

Later is the world’s most intelligent influencer marketing company, built to give brands the confidence to create unforgettable campaigns. By combining real creator relationships, trusted intelligence, and expert guidance, Later removes fear and guesswork from one of marketing’s most visible investments.

Built on a native, AI-powered platform and more than a decade of proprietary data—including billions of social interactions, impressions, and $2.4B+ in verified influencer-driven purchases—Later helps teams understand what will work before they launch.

By combining trusted insight with expert guidance, Later removes guesswork from influencer marketing, enabling brands to choose the right creators, execute fully managed campaigns, and drive meaningful growth across awareness, engagement, and revenue. Trusted by leading enterprise brands including Nike, Wayfair, Unilever, and Southwest Airlines, Later bridges creativity and performance so campaigns don’t just look good—they deliver results. Learn more at later.com.

About this position:

We’re looking for a highly technical IT Lead (12+ years experience) to own and evolve our corporate IT systems/access and security at a senior level. This is not a “tickets all day” role — it’s a high technical role that still stays close to the planning and the execution. You’ll be responsible for building secure, configure, and well-governed systems or 3rd party integration across identity/access, endpoint management, device compliance, and core productivity platforms (Google Workspace and key SaaS).

This person will be the technical owner for IT foundations that support SOC2/ISO readiness, secure access, reliable onboarding/offboarding, and device compliance across a growing organization.

What you’ll be doing:

Strategy

• Participate and advise on the IT technical roadmap across identity, endpoint security, access governance, and core corporate systems.
• Partner with Security/Infra to ensure SOC 2 Type II and ISO 27001 controls are operational (and not just documented).
• Establish standards for device compliance, access management, and SaaS lifecycle (intake → review → onboarding → offboarding).
• Drive adoption of scalable patterns:SSO-first, least privilege, automated lifecycle management, and measurable compliance.
• Government of IT equipment in company offices (equipment in conference rooms, entrance doors, security cameras, etc.)

Technical/ Execution

• Own Google Workspace administration end-to-end (org policies, groups, security settings, audits, access hygiene).

• Lead Identity & Access Management: SSO/SAML, SCIM provisioning, group-based access control, and app access patterns.

• Own device endpoint management at scale:

  • Kandji/Iru (Mac) and Intune (Windows) device policy enforcement
  • OS update compliance, encryption, malware protection, and reporting

• Build and maintain operational automation:

  • BetterCloud or SaaS Manager workflows (onboarding/offboarding, group membership, access reviews)
  • Scripted automation (where appropriate) to reduce manual work

• Own core “security hygiene” within IT:

  • Account lifecycle, joiner/mover/leaver processes
  • Device inventory accuracy and compliance dashboards
  • Audit evidence collection that’s clean and repeatable

• Support vendor/tool governance:

  • Software inventory ownership (admin + business owner)
  • Vendor classification and risk review inputs (in partnership with Security/Legal)

Team / Collaboration

• Partner with Infra/DevOps/Security to align on controls, identity design, and incident readiness.
• Work with HR/PeopleOps on onboarding/offboarding and policy rollout.
• Collaborate with Finance/Procurement on renewals, licensing discipline, and cost visibility.
• Create clear documentation/runbooks so IT is easier to operate and scale.

Research/Best Practices

• Define “how we work” standards: SLA tiers, escalation rules, evidence cadence, and system ownership.
• Reduce repeat incidents via automation, standardization, and root-cause improvements.
• Build a monthly operating rhythm: access reviews, device compliance review, vendor/tool audits, and reporting.

What success looks like:

First 30 days:

• Meet key stakeholders (IT, Security, DevOps, HR, Finance). Take ownership of IT intake: ticket flow, SLA usage, escalations, and current pain points. Audit Google Workspace, groups, SSO apps, device inventory (Mac/Windows), and current policies. Review SOC2/ISO requirements that touch IT (access, device compliance, evidence). Identify quick wins: cleanup high-risk access, fix top recurring tickets, and document “how-to” basics for the team.

First 60 days:

• Stabilize operations: reduce ticket backlog, tighten prioritization, and improve response consistency. Implement a clear onboarding/offboarding workflow (Google Workspace + SSO + device provisioning) and standardize access requests. Roll out baseline endpoint compliance reporting (Kandji/Intune) for patching, encryption, AV. Build a vendor/software inventory with owners and admin contacts. Start monthly access reviews + evidence collection cadence for SOC2 (and prep for Type II).

First 90 days:

• Deliver measurable improvements: faster onboarding, fewer repeat tickets, and higher endpoint compliance (patching/encryption/AV). Lock down SSO standards: app catalog, ownership, least-privilege groups, and (where possible) SCIM automation. Formalize IT runbooks and a small project roadmap (next quarter). Ensure SOC2/ISO readiness is “operational,” not ad-hoc: recurring evidence, vendor reviews, and audit-ready documentation. Present a clear plan for future capacity needs (contractor vs hire) based on volume and risk.

What you bring:

• 12+ years in IT engineering / systems administration / corporate systems leadership (senior technical depth).
• Deep expertise in Google Workspace administration and security controls.
• Strong experience with SSO/SAML and SCIM (Okta or similar IdP), group-based access models, least-privilege design.
• Strong endpoint management experience: Kandji (Mac) and/or Intune (Windows), patching, encryption, AV, compliance reporting.
• Comfort operating in a compliance-driven environment (SOC2 / ISO), including evidence, audits, and operational controls.
• Strong documentation habits and a “make it repeatable” mindset.
• Calm, practical, senior ownership: can run the work, prioritize, push back, and build scalable patterns.

Nice to have

• BetterCloud or similar automation tooling experience
• Vendor risk management inputs and software governance experience
• Experience rolling out Okta/device trust policies or conditional access
• Experience building IT dashboards and metrics (SLA, compliance, lifecycle time)
• Experience with auditing mechanisms and processes (SOC2, ISO 27001)

How you work:

• Driven by Impact: You deliver results that matter—prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear.
• Strategic & Customer-Centric: You anticipate risks and opportunities, connect decisions to long-term growth, and build trust through proactive insights.
• Curious & Growth-Oriented: You seek knowledge, ask sharp questions, and apply learnings fast—challenging the status quo with a mindset of improvement.
• Collaborative & Resilient: You thrive in change by staying resourceful, solution-focused, and positive—removing roadblocks, sharing insights, and keeping morale high.
• Accountable & Honest: You own your work, hold yourself and others to a high bar, and use transparent feedback to drive growth.
• Emotionally Intelligent: You build trust through empathy and collaboration, foster inclusion, and inspire others with grit, optimism, and integrity.

Our approach to compensation:

We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors.

Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only.

To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted.

Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package.

Salary Range:

$110,000- 150,000 USD

#LI-Hybrid

Where we work:

We have offices in Boston, MA; Vancouver, BC; Chicago, IL; and Vancouver, WA. For select positions, we are open to hiring fully remote candidates. We post our positions in the location(s) where we are open to having the successful candidate be located.

Diversity, inclusion, and accessibility:

At Later, we are committed to fostering a culture rooted in an inclusion-first mindset at every level of the company, embracing the importance of hiring and building teams for culture add rather than culture fit. We openly build and maintain unbiased hiring, pay, and promotion practices to create a foundation for an equitable workplace, paving the way for systemic change.

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All applications will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, disability, or age. Please let us know if you require any accommodations or support during the recruitment process.

Hi, we’re TechnologyAdvice.

At TechnologyAdvice, we pride ourselves on helping B2B tech buyers manage the complexity and risk of the buying process. We are a trusted source of information for tech buyers, delivering advice and facilitating connections between our buyers and the world’s leading sellers of business technology.

Headquartered in Nashville, Tennessee, we are a remote-first company with more than 20 digital publications and over 200 global team members in the US, UK, Singapore, Australia, and the Philippines. We’re proud to have been repeatedly recognized as one of America’s fastest growing private companies by Inc., as well as a Tennessee top workplace. We work hard each day and have fun, too, with monthly virtual events, recreational slack channels, and the occasional costumed dance from our CEO.

All positions are open to remote work unless otherwise specified in the requirements below.

The opportunity

The IT Support Lead for APAC will play a crucial role in guiding and managing the IT team, ensuring the efficient delivery of services and support. This position involves overseeing technical projects, troubleshooting issues, and maintaining robust network security. Additionally, the IT Team Lead will collaborate with other departments to align IT strategies with overarching business goals, fostering seamless integration and optimal performance across the organization. You must have 2+ years of experience as a Team Leader or Manager to succeed in this role.

Employment Level: Team Lead

Employment Type: Full Time

Working Hours: 4:00 pm PHT to 1:00 am PHT

What you’ll do

• Oversee daily activities, including ticket management and strategic projects, ensuring smooth operations.
• Facilitate seamless communication and collaboration between IT teams in the APAC region and the United States, streamlining processes and enhancing efficiency.
• Configure networks, manage Google Workspaces and provide end-user support. Refine onboarding and offboarding procedures to ensure employees are productive from day one.
• Champion security improvements, securing hardware and systems while providing daily hands-on support to users and the team to meet business goals.
• Maximize vendor value and impact by managing new and existing vendor relationships. Handle hardware procurement logistics, shipping/receiving, and repairs/upgrades for APAC staff, ensuring optimal operational efficiency.

Who you are

• Must have 2+ years of experience as an IT Team Leader or Manager.
• 4+ years of IT experience with exposure to various facets of IT, including end-user support, security, networks, remote environments, and access management.
• 1+ year of managerial or project leadership experience.
• Previous IT logistics experience in the Philippines or within the APAC region is preferred.
• Experience in a SaaS-centric environment utilizing Office 365 or Google Workspace, Slack, MDMs, and other cloud management tools to support 400+ team members.
• Background in supporting both Mac and Windows environments for end-users.
• Ability to think creatively and anticipate challenges without requiring additional supervision.
• Excellent verbal and written communication skills, suitable for both technical and non-technical audiences.
• Organized and detail-oriented.
• Ability to multitask effectively.
• Capability to make decisions under pressure with little or no supervision.
• Relevant certifications such as CompTIA A+, Cloud+, or Security+ are preferred.
• Experience in Information Security, including certifications like CISM or CISSP, is preferred.
• Must have a working laptop/pc and internet and back-up connection
• Agile professional who excels in a fast-paced environment and thrives on continuously pivoting strategies to drive business needs forward

**The duties and responsibilities listed above describe the post as it is in general terms and are not definitive.  The job holder is expected to accept any reasonable alterations that may from time to time be necessary. **

What we offer you

• Career Growth: Advance with mentorship programs, leadership academies, and opportunities to shape company culture and DEI initiatives.
• Flex Fridays: Adjust your 40-hour week to enjoy a full or half day off on Fridays.
• Remote-First Culture: Work from the comfort of your home.
• Paid Time Off: Enjoy 14 days of annual paid time off, plus all regular Philippine government-declared holidays to unwind and recharge. Plus 5 additional days after 1 year.
• Comprehensive Coverage: Full enrollment in Philippine statutory benefits: SSS, PhilHealth, and HDMF.
• Healthcare: Corporate HMO Plan for all full-time PH employees upon completion of two months of tenure.
• De Minimis Allowance: Enjoy a monthly rice subsidy, following government guidelines.
• Wellness Perks: Access the Headspace app to support your well-being.
• Speaker Series Bonus: Present in our monthly speaker series and earn a bonus.

#LI-Remote

Work authorization

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the Philippines at hire and must maintain authorization to work in the Philippines throughout their employment with our company.

Salary Range

We seek to hire top-tier individuals and intend for our compensation to be at a rate that allows us to recruit and retain individuals who align with our core values, purpose, mission, and vision. Final total compensation is based on a multitude of factors including, but not limited to, skill level, relevant experience to the position, and cost of labor.

Monthly Pay Range

₱80,000—₱160,000 PHP

EOE statement

We believe that our differences make us stronger, and thus foster a diverse and inclusive culture where people feel safe being themselves. TechnologyAdvice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law.

Pre-employment screening required.

TechnologyAdvice does not engage with external staffing agencies. Any candidates introduced by such firms will not be eligible for compensation. TechnologyAdvice communicates only through @technologyadvice.com emails and official recruiting platforms. We never recruit via Teams, WhatsApp, or similar apps, and we will never request money, gift cards, or personal financial details during hiring.

Any AI-generated or incomplete application answers will be auto-rejected.

Do you want to work with high caliber professionals in a dynamic and growing company? Are you entrepreneurial, hard-working, and collegial? Join us at SB Energy, a leading company backed by SoftBank and Ares pairing cutting-edge innovation with best-in-class execution. Our Mission is to provide reliable, affordable energy at scale to support America’s growing energy demands.

Headquartered in Redwood City, CA, SB Energy develops, builds, owns & operates some of the largest and most technically advanced energy and data center infrastructure projects in the United States. Since launching in 2019, the company has rapidly grown into a top-tier integrated platform with over 3 gigawatts (GW) in operation and a multi-GW pipeline of energy and data center infrastructure nationwide. SB Energy also utilizes its strong culture of innovation to identify and incorporate new technology into our projects, including our AI-based digital platform, to deliver energy infrastructure that is local, reliable, and matched to load. We are building the energy and technology future—today.

Come join us in accelerating the energy transition to cleaner, more sustainable sources of power!

Basic Function

SB Energy is seeking a highly strategic and operationally driven Director, Supply Chain Operations & Governance to build and lead a centralized supply chain operations organization supporting the deployment of next-generation AI factory and advanced data center infrastructure programs.

Reporting to the Head of Supply Chain, this role will establish and oversee core operational governance functions across supply chain systems, data and analytics, logistics coordination, import compliance, purchase order administration, and contract administration. This leader will be responsible for building scalable operational infrastructure, processes, reporting frameworks, and governance models that improve visibility, execution consistency, compliance, and operational performance across a rapidly growing infrastructure portfolio.

The Director will serve as a key operational integration point between supply chain, finance, legal, engineering, construction, project controls, logistics providers, suppliers, and digital systems teams to ensure effective management of supply chain operations throughout the infrastructure deployment lifecycle.

This role will also lead the development of centralized supply chain data platforms, analytics capabilities, KPI reporting, logistics visibility tools, operational controls, and governance frameworks supporting enterprise-wide decision-making and deployment readiness.

The ideal candidate combines strong supply chain operational leadership, systems and analytics expertise, governance experience, program management capabilities, and organizational development skills within complex infrastructure, industrial, manufacturing, energy, or mission-critical environments.

Responsibilities

• Build and lead the Supply Chain Operations & Governance organization supporting hyperscale AI infrastructure and data center deployment programs
• Establish scalable operational governance frameworks supporting supply chain execution, compliance, reporting, logistics coordination, and supplier operational management
• Develop business processes that support rapid infrastructure deployment growth across multiple projects and regions
• Serve as the operational governance lead across supply chain functions, ensuring alignment between sourcing, logistics, finance, legal, project controls, engineering, and construction stakeholders
• Build and manage a supply chain systems and data science team focused on operational visibility, predictive analytics, reporting automation, and decision support tools
• Establish enterprise data governance standards, reporting structures, KPI frameworks, and operational analytics processes
• Develop and maintain real-time operational visibility tools supporting: Supplier manufacturing status, delivery milestones, logistics tracking, OFCI financial commitments, inventory and staging visibility, schedule risk monitoring, asset tracking and deployment readiness
• Oversee centralized logistics governance, import compliance, logistics risks, and coordination activities supporting inbound infrastructure equipment deliveries
• Lead centralized PO and contract administration functions supporting supply chain operations and infrastructure deployment programs
• Coordinate closely with sourcing, legal, finance, project controls, and project execution teams to maintain operational and contractual alignment
• Support audit readiness, documentation controls, and operational compliance requirements
• Develop and manage supply chain KPIs, operational scorecards, executive dashboards, and performance reporting frameworks
• Conduct operational reviews and provide executive-level reporting, trend analysis, and improvement recommendations
• Drive accountability frameworks and continuous improvement initiatives across supply chain operations

Qualifications/Requirements

• Bachelor’s degree in supply chain, Operations, Engineering, Business, Industrial Engineering, Information Systems, Data Analytics, or related field required; advanced degree preferred
• 12+ years of experience in supply chain operations, operational governance, logistics, systems management, analytics, program management, or related infrastructure delivery environments
• Demonstrated experience building operational governance organizations, centralized support functions, or supply chain operations teams
• Strong experience with supply chain systems, ERP platforms, analytics tools, dashboards, reporting environments, and operational data management
• Experience leading supply chain analytics, reporting automation, KPI management, or data science initiatives preferred
• Familiarity with logistics coordination, import/export compliance, customs processes, HTS classifications, and global trade operations
• Experience managing PO administration, contract administration, operational controls, or commercial governance processes
• Strong cross-functional leadership experience coordinating with sourcing, legal, finance, engineering, construction, and supplier organizations
• Experience supporting large-scale infrastructure, industrial, manufacturing, energy, data center, or mission-critical construction programs strongly preferred
• Strong analytical, executive communication, organizational leadership, and stakeholder management skills
• Ability to travel domestically as required to supplier facilities, project sites, and operational meetings

Location: Atlanta, GA or Hybrid role near one of SB Energy’s office locations: San Francisco Bay Area, CA; Denver, CO; or San Diego, CA. Remote locations within the United States will also be considered on a case by case basis.

Base Pay - $190,000 - $220,000

The pay range mentioned above is a guideline. We tailor each offer based on your unique skills, experience, location, and market benchmarks—while ensuring internal parity across our teams. In addition to competitive base pay, total compensation may include a discretionary annual bonus and a market leading comprehensive health and wellness benefits package. Final details will be discussed during the later stages of the hiring process.

Our Health & Wellness Benefits

At SB Energy, we invest in our people and their families with benefits designed for flexibility, support, and peace of mind. Full-time employees enjoy:

• 100% Company-Paid Medical, Dental & Vision (for employees and dependents)
• 401(k) with Company Match
• Generous Paid Time Off + 11 Paid Holidays
• 12 Weeks Paid Parental Leave
• Life, AD&D & Long-Term Disability Coverage
• Flexible Spending Accounts (FSA) for Medical, Dependent Care, Transit & Parking (with company contributions)
• Mental, Physical & Social Wellness Support (with company contributions)
• Flexible Work Arrangements & Hybrid Office Setup Benefits
• Monthly Reimbursement for Phone, Internet & Data
• Optional Legal & Pet Insurance Plans
• Device Purchase Support

At SB Energy, the success of our projects is driven by a desire to see our projects benefit as many people as possible. We work to serve local communities through volunteering, fundraising, and much more. For example, we’re proud to support access and opportunity in engineering and clean energy through impactful mentorship programs and workforce training. When you join SB Energy, you can become a part of these efforts, collaborating with team members who share a vision of building a better future now!

SB Energy is built on a foundation of collaboration and inclusion. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

To learn more about us, visit www.sbenergy.com.

#LI-HYBRID

#LI-AM1

As our Team Lead Finance Operations, you are responsible for the technical strategy and operational excellence of our financial flows. Your mission is to automate high-volume transaction data from our various companies into our global ERP system (SAP), ensuring full scalability as we expand. You will lead a team of FinOps Specialists, maintaining a 50⁄50 split between people leadership and executing complex operational tasks with a hands-on mentality.

The applike group is committed to creating engaging experiences for every app user around the world. We are passionate about creating market-changing products, technologies, and companies. We have already founded 4 companies. Our ventures are independent business units that benefit from each other’s technologies, expertise, and market access to become even more successful: adjoe is developing a breakthrough mobile advertising solution that enables app publishers around the world to grow their advertising revenues. justDice is the market leader in Mobile Gaming Loyalty Programs. Sunday is a next-generation hybrid casual mobile game publisher. And justtrack offers a unique software to automate the entire mobile users acquisition process. Yet more to come.

Under the umbrella of the media company Bertelsmann, we have access to a global network of experts and strong financial support. By developing a state-of-the-art tech stack and highly skilled workforce, we aim to reach more mobile users than any other company in the world. If you want to grow your career in tech, challenge yourself in a high-performance environment, while having fun with great colleagues from all over the world, you’ve come to the right place!

Find the whole world in one office. Boost your career with awesome people!

What you will do:

• Operational Leadership & Governance: You own the “Daily Run”, overseeing global billing cycles and ensuring the accuracy of all automated and manual invoicing across all entities.

• Automation & Transformation: You proactively identify manual tasks for elimination and initiate “Finance Transformation” projects, such as API integrations.

• System Architecture: You act as the technical bridge between internal dashboards and SAP, ensuring that revenue recognized in the dashboards matches the General Ledger (Single Source of Truth).

• Standardization: You enforce our “Global Finance Process Playbook”, ensuring operational workflows in Boston, Tokyo, and Singapore are perfectly aligned with our Hamburg HQ

• Accounting Logic: You translate HGB/IFRS requirements into daily operational processes.

• FinTech & Risk Management: You optimize the group’s FinTech stack (e.g., Spendesk, Airwallex) and design automated Internal Control Systems (ICS) to mitigate fraud and ensure audit-readiness.

Who you are:

• Experience: You have 6+ years of experience in Finance Operations or Business Systems, ideally within a fast-paced scale-up environment.

• Leadership: You have a proven track record of leading teams and managing diverse stakeholders.

• Accounting Foundation: You hold a degree in Business, Finance, or Accounting, and you possess a mandatory, deep understanding of HGB and IFRS.

• Technical Proficiency: You have deep knowledge of ERP architecture (SAP preferred) and experience with API-led integrations; basic SQL or data mapping knowledge is highly beneficial.

• Project Driver: You have experience leading “Finance Transformation” projects or ERP migrations.

• Analytical Mindset: You can map complex cross-functional data flows and identify technical root causes for operational inefficiencies.

Fuel for the Journey: Benefits to Support Your Ambitions

• Invest in Your Future: Regular feedback and our development program support your growth, helping you expand your skill set and achieve your career goals.
• Easy Arrival to applike: From signing to settling in Hamburg, we’ve got you covered. Need a visa? No problem. Ready to build your new life and career at applike in Hamburg? We support every ambition – from learning German to a relocation bonus that helps you settle in and make Hamburg feel like home.
• Live Your Best Life, at Work and Beyond: We work in a hybrid setup with 3 core office days, plus flexible working hours. Enjoy 30 vacation days, 3 weeks of remote work per year, and free access to an in-house gym with lots of different fitness classes and mental health support through our Employee Assistance Program (EAP).
• Thrive Where You Work: Enjoy the Alster Lake view from our central office with top-notch equipment, fun open spaces, and a large variety of snacks and drinks.
• Join the Community! Participate in regular team and company events, including hackathons and social gatherings. We work together, and we celebrate together, too.

Our mission is to create an inspiring work environment for amazing people to achieve extraordinary things. Be part of it!

Skip writing cover letters. Tell us about your most passionate personal project, your desired salary, and your earliest possible start date. We are looking forward to your application!

We welcome applications from people who will contribute to the diversity of our company.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About the Role

The Director of Infrastructure & SRE owns the function end-to-end: reliability, security, scalability, and operational governance of TailorCare’s infrastructure, plus the team that delivers it. You will be a peer to the Director of Software Engineering, Director of Data Engineering, and Director of Data Science, own the Infrastructure & SRE scorecard in front of the executive team, and lead vendor escalations with Salesforce, AWS, and Cresta, among others, at the Director level.

This is a player-coach role. In year one you will spend roughly 60% of your time hands-on (writing Terraform, leading incidents, doing architecture work) and 40% building the team and the practice. As the team scales, that ratio shifts toward leadership, but you will never stop being technical.

This is not a slideware role. We are not hiring a manager who reviews architecture diagrams from a distance. We are hiring an operator who codes, runs incidents, owns the platform, and ships

Primary Responsibilities

Infrastructure as Code

• Converge all AWS resources to Terraform; eliminate manual provisioning
• Establish reproducible environments (dev, staging, production) with proper isolation and parity
• Standardize CI/CD pipelines across all engineering teams

Site Reliability

• Define and operate SLOs, SLIs, and error budgets for all production systems (web/mobile applications, Salesforce, data processing, telephony stack)
• Build observability (metrics, logs, traces, alerting) across AWS, Salesforce, telephony/omni-channel, and Cresta integrations
• Stand up the infrastructure on-call rotation, incident management, and post-incident review discipline, including RCAs
• Own uptime, MTTR, and incident-volume trends as published metrics

Disaster Recovery & Business Continuity

• Design and implement a tested DR strategy with documented RPO/RTO commitments
• Validate recovery procedures on a recurring cadence
• Align DR posture with HITRUST and HIPAA expectations

Integration Reliability

• Stabilize Salesforce, telephony/omni-channel, and Cresta integrations; close persistent gaps in skills-based routing, warm transfers, and telephony data parity
• Partner with Data Engineering on the reliability of data ingest paths (Fivetran, SFTP, S3) and Salesforce bulk API flows.

Security & Compliance Engineering

• Translate Security & Compliance policy into enforced infrastructure controls: IAM, encryption (at rest and in transit), network segmentation, secrets management, audit logging
• Partner with Security & Compliance on HITRUST evidence, audit readiness, and remediation
• Own vulnerability management across cloud and application layers

Email & Domain Infrastructure

• Fix DNS, SPF, DKIM, DMARC, and IP reputation to resolve spam-folder deliverability impacting patient and operational communications
• Own all TailorCare domain and email infrastructure

Developer Experience

• Build and maintain test, staging, and ephemeral environments engineers actually use
• Reduce cycle time and remove infrastructure friction from the SDLC
• Establish self-service tooling so engineers ship without filing tickets

Team & Function Leadership

• Hire, level, develop, and retain the Infrastructure & SRE team
• Own the function’s MBR contribution: scorecard, risks, decisions needed
• Partner with Engineering, Data, Product, and Security & Compliance leadership as a peer

Other duties as assigned

Qualifications

• 10+ years in Infrastructure Engineering, SRE, or DevOps, with 3+ years in a senior IC or tech lead role and 2+ years directly managing engineers
• Recent hands-on technical work (within the last 12 to 18 months) in Terraform, AWS, and production incident response
• Track record of hiring, leveling, and developing infrastructure or SRE engineers
• Deep AWS expertise (VPC, IAM, ECS/EKS, Lambda, RDS, DynamoDB, S3, API Gateway, WAF, Connect)
• Production Terraform experience at scale (modules, state management, multi-environment)
• Hands-on with observability stacks (CloudWatch, Datadog, Grafana, or equivalents)
• Demonstrated experience standing up SRE practices: SLOs, on-call, incident management, blameless postmortems
• Experience operating in a HIPAA or comparably regulated environment (PCI, SOC 2 Type II, HITRUST, FedRAMP)
• CI/CD pipeline design (GitHub Actions, GitLab CI, or equivalent)
• Ability and willingness to travel up to 10% as needed for onsite meetings, team collaboration, and company events.

Preferred Qualifications

• Salesforce platform integration and operational experience
• Amazon Connect or comparable contact center telephony platforms
• Data platforms (Databricks, Snowflake, Fivetran)
• HITRUST certification participation (e1 or r2)
• AI/LLM-assisted operations tooling
• Experience scaling an infrastructure function in a healthcare or other regulated growth-stage company

Who You Are

• You own outcomes. When something breaks, you fix it and improve the system so it does not happen again.
• You write code and ship infrastructure. You lead by doing, not by delegating.
• You surface risks early. Bad news early is manageable; bad news late is expensive.
• You build for clarity and simplicity. You distrust complexity that does not earn its keep.
• You bring calm to incidents and discipline to operations.
• You grow engineers. You hire well, develop your team, and create the kind of operating environment where senior people want to work.
• You communicate with executives the way they want to be communicated with: concise, structured, honest, low-drama.

What you will deliver in year one

• This role is explicitly hands-on. In year one:
• You will personally write production Terraform and review infrastructure pull requests
• You will influence product and engineering roadmaps in order to achieve the operational standards expected of the organization and our clients
• You will participate in the infrastructure on-call rotation while it is being built
• You will lead incidents until the team and process are mature enough to do so without you
• You will pair directly with engineers on critical migrations

What’s In It For You

• Meaningful Work: We are dedicated to our mission and deeply value our patients and each other. Each day offers the opportunity to make a positive impact.
• Work Environment: We operate as a remote-first company with options for a hybrid work model in Nashville.
• Time Off: Our generous paid time off (PTO) and holiday plans ensure you have ample time to rest and recharge.
• Family First: We offer paid parental leave and support a healthy work-life balance, encouraging flexibility and autonomy. We love talking about our family and pets!
• Comprehensive Benefits: From Day 1, employees enjoy medical, dental, vision, life, and disability insurance, wellness resources and an employer HSA contribution.
• Fair Compensation: We are committed to equitable pay for all team members and support your future goals with a 401k plan that includes employer matching.
• Community: We foster an inclusive environment where you can rely on your teammates, share honest feedback, and feel comfortable being your authentic self at work each day.

TailorCare seeks to recruit and retain staff from diverse backgrounds and encourages qualified candidates to apply. TailorCare is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity/expression, sexual orientation, color, race, creed, national origin, ancestry, religion, marital status, political belief, physical or mental disability, pregnancy, military, or veteran status.

About the Role

The Director of Infrastructure & SRE owns the function end-to-end: reliability, security, scalability, and operational governance of TailorCare’s infrastructure, plus the team that delivers it. You will be a peer to the Director of Software Engineering, Director of Data Engineering, and Director of Data Science, own the Infrastructure & SRE scorecard in front of the executive team, and lead vendor escalations with Salesforce, AWS, and Cresta, among others, at the Director level.

This is a player-coach role. In year one you will spend roughly 60% of your time hands-on (writing Terraform, leading incidents, doing architecture work) and 40% building the team and the practice. As the team scales, that ratio shifts toward leadership, but you will never stop being technical.

This is not a slideware role. We are not hiring a manager who reviews architecture diagrams from a distance. We are hiring an operator who codes, runs incidents, owns the platform, and ships

Primary Responsibilities

Infrastructure as Code

• Converge all AWS resources to Terraform; eliminate manual provisioning
• Establish reproducible environments (dev, staging, production) with proper isolation and parity
• Standardize CI/CD pipelines across all engineering teams

Site Reliability

• Define and operate SLOs, SLIs, and error budgets for all production systems (web/mobile applications, Salesforce, data processing, telephony stack)
• Build observability (metrics, logs, traces, alerting) across AWS, Salesforce, telephony/omni-channel, and Cresta integrations
• Stand up the infrastructure on-call rotation, incident management, and post-incident review discipline, including RCAs
• Own uptime, MTTR, and incident-volume trends as published metrics

Disaster Recovery & Business Continuity

• Design and implement a tested DR strategy with documented RPO/RTO commitments
• Validate recovery procedures on a recurring cadence
• Align DR posture with HITRUST and HIPAA expectations

Integration Reliability

• Stabilize Salesforce, telephony/omni-channel, and Cresta integrations; close persistent gaps in skills-based routing, warm transfers, and telephony data parity
• Partner with Data Engineering on the reliability of data ingest paths (Fivetran, SFTP, S3) and Salesforce bulk API flows.

Security & Compliance Engineering

• Translate Security & Compliance policy into enforced infrastructure controls: IAM, encryption (at rest and in transit), network segmentation, secrets management, audit logging
• Partner with Security & Compliance on HITRUST evidence, audit readiness, and remediation
• Own vulnerability management across cloud and application layers

Email & Domain Infrastructure

• Fix DNS, SPF, DKIM, DMARC, and IP reputation to resolve spam-folder deliverability impacting patient and operational communications
• Own all TailorCare domain and email infrastructure

Developer Experience

• Build and maintain test, staging, and ephemeral environments engineers actually use
• Reduce cycle time and remove infrastructure friction from the SDLC
• Establish self-service tooling so engineers ship without filing tickets

Team & Function Leadership

• Hire, level, develop, and retain the Infrastructure & SRE team
• Own the function’s MBR contribution: scorecard, risks, decisions needed
• Partner with Engineering, Data, Product, and Security & Compliance leadership as a peer

Other duties as assigned

Qualifications

• 10+ years in Infrastructure Engineering, SRE, or DevOps, with 3+ years in a senior IC or tech lead role and 2+ years directly managing engineers
• Recent hands-on technical work (within the last 12 to 18 months) in Terraform, AWS, and production incident response
• Track record of hiring, leveling, and developing infrastructure or SRE engineers
• Deep AWS expertise (VPC, IAM, ECS/EKS, Lambda, RDS, DynamoDB, S3, API Gateway, WAF, Connect)
• Production Terraform experience at scale (modules, state management, multi-environment)
• Hands-on with observability stacks (CloudWatch, Datadog, Grafana, or equivalents)
• Demonstrated experience standing up SRE practices: SLOs, on-call, incident management, blameless postmortems
• Experience operating in a HIPAA or comparably regulated environment (PCI, SOC 2 Type II, HITRUST, FedRAMP)
• CI/CD pipeline design (GitHub Actions, GitLab CI, or equivalent)
• Ability and willingness to travel up to 10% as needed for onsite meetings, team collaboration, and company events.

Preferred Qualifications

• Salesforce platform integration and operational experience
• Amazon Connect or comparable contact center telephony platforms
• Data platforms (Databricks, Snowflake, Fivetran)
• HITRUST certification participation (e1 or r2)
• AI/LLM-assisted operations tooling
• Experience scaling an infrastructure function in a healthcare or other regulated growth-stage company

Who You Are

• You own outcomes. When something breaks, you fix it and improve the system so it does not happen again.
• You write code and ship infrastructure. You lead by doing, not by delegating.
• You surface risks early. Bad news early is manageable; bad news late is expensive.
• You build for clarity and simplicity. You distrust complexity that does not earn its keep.
• You bring calm to incidents and discipline to operations.
• You grow engineers. You hire well, develop your team, and create the kind of operating environment where senior people want to work.
• You communicate with executives the way they want to be communicated with: concise, structured, honest, low-drama.

What you will deliver in year one

• This role is explicitly hands-on. In year one:
• You will personally write production Terraform and review infrastructure pull requests
• You will influence product and engineering roadmaps in order to achieve the operational standards expected of the organization and our clients
• You will participate in the infrastructure on-call rotation while it is being built
• You will lead incidents until the team and process are mature enough to do so without you
• You will pair directly with engineers on critical migrations

What’s In It For You

• Meaningful Work: We are dedicated to our mission and deeply value our patients and each other. Each day offers the opportunity to make a positive impact.
• Work Environment: We operate as a remote-first company with options for a hybrid work model in Nashville.
• Time Off: Our generous paid time off (PTO) and holiday plans ensure you have ample time to rest and recharge.
• Family First: We offer paid parental leave and support a healthy work-life balance, encouraging flexibility and autonomy. We love talking about our family and pets!
• Comprehensive Benefits: From Day 1, employees enjoy medical, dental, vision, life, and disability insurance, wellness resources and an employer HSA contribution.
• Fair Compensation: We are committed to equitable pay for all team members and support your future goals with a 401k plan that includes employer matching.
• Community: We foster an inclusive environment where you can rely on your teammates, share honest feedback, and feel comfortable being your authentic self at work each day.

TailorCare seeks to recruit and retain staff from diverse backgrounds and encourages qualified candidates to apply. TailorCare is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity/expression, sexual orientation, color, race, creed, national origin, ancestry, religion, marital status, political belief, physical or mental disability, pregnancy, military, or veteran status.

Papa is a new kind of care built on human connection. Across the country, health plans and employers look to Papa to provide vital social support by pairing older adults and families with Papa Pals, trained and vetted companions, who provide a helping hand and an open ear, resulting in less loneliness and better health.

Founded in 2017 and headquartered in Miami, Papa is backed by Canaan, Tiger Global Management, Comcast Ventures, SoftBank Vision Fund 2, TCG, Initialized Capital, and Seven Seven Six, among other revered institutional and individual investors. We envision a world where no one has to go it alone. Learn more at Papa.com.

About the Role:

This role sits within Business Operations, focused on strategy and enablement. The Business Operations team drives operational performance and business impact across Papa by owning the complex cross-functional work that sits between teams — from pilot execution, client operations to company-wide BizOps priorities — enabling every function to move with more speed and confidence. This role specifically  serves as the connective tissue between our client and internal teams and oversees the following key functions: Pilot Strategy & Ops,Client Implementation, Client Operations Strategy, and Utilization operations..

Key Responsibilities:

• Operational Ownership: Manage day-to-day operations across relevant functional areas, ensuring seamless execution across the full client lifecycle—from pilot scoping through implementation, renewal, and ongoing engagement.
• Implementation: Lead client implementation processes end-to-end, driving cross-functional accountability across CS, Ops, Product, and Engineering to deliver on implementation milestones and SLAs.
• Strategic Escalation: Bring together perspectives across Sales, Ops, Product and Legal to present facts and data to Papa’s Executive leadership team and drive decisions required to serve our clients and prospects.
• Pilot Strategy & Operations: Lead scoping, implementation & execution of custom pilot programs to test product- market fit and inform Papa’s GTM Product Strategy
• Cross-Functional Collaboration: Collaborate cross-functionally with Product, IT, Operations, Sales, and Data teams to, triage and resolve complex, systemic client escalations and operational issues
• Process Optimization: Maximize revenue and client satisfaction by deploying effective personnel, processes, and tooling across teams.

To qualify for this role, you must possess the following qualifications or an equivalent combination of education and experience:

Required

• Experience: 7–10 years of experience in business operations, revenue operations, management consulting, and/or other in-house strategy/operations roles.
• Collaboration: Proven ability to work collaboratively across a diverse set of functions, backgrounds, and working styles; driven by the mission with an empathetic, non-hierarchical approach.
• Cross-Functional Partnership: Experience managing or closely partnering with client-facing teams (Client Success, Account Management, or Implementation) in addition to sales-facing functions.
• Versatility: Demonstrated ability to operate across both commercial and operational workstreams, with comfort owning execution end-to-end rather than specializing in one function.
• Project Management: Strong process design and project management skills applied to complex, multi-stakeholder implementations or operational workflows.
• Problem-Solving & Adaptability: A proactive approach to multitasking and diving into details, with a high tolerance for diagnosing and resolving broken, high-stakes processes.
• Communication & Analytics: Excellent communication and analytical skills, with the ability to distill complex data and strategies into simple, actionable recommendations.
• Leadership Presence: Ability to synthesize complex problems, present them clearly, and debate recommendations with leadership.
• Autonomy: Independently capable of seeking information, solving conceptual problems, aligning resources, and delivering results in challenging situations.

Ideally, you also have:

• Industry Experience: Healthcare background, specifically working directly with health plans.
• Commercial Experience: Experience working with enterprise sales teams.

Physical & Mental Requirements:

• Data Synthesis & Cognitive Function: Ability to analyze, interpret, and synthesize complex, ambiguous data sets to formulate strategic business recommendations under tight deadlines.
• Effective Information Exchange: Ability to accurately exchange, convey, and perceive detailed information, instructions, and strategic goals across various cross-functional teams and executive leadership.
• Stationary Productive Time: Ability to remain in a stationary position for extended periods while utilizing computer systems, operational dashboards, and collaboration tools to execute daily tasks.
• Multi-Project Cognitive Agility: Ability to maintain mental focus, cognitive flexibility, and emotional resilience while managing multiple competing priorities, high-stake deliverables, and team dynamics.
• Strategic Collaboration: Ability to actively collaborate and problem-solve in a variety of virtual and/or in-person environments, ensuring alignment among diverse stakeholders.
• Operational Drive: Ability to independently direct projects from conception to completion, maintaining the focus and persistence required to drive large-scale organizational change.

Mental & Cognitive Demands:

• Analytical Thinking: Must be able to analyze complex data sets, identify trends, and synthesize information into actionable strategies.
• Problem Solving: Requires the ability to diagnose, troubleshoot, and resolve high-stakes process bottlenecks and operational challenges independently.
• Communication: Must frequently communicate, negotiate, and exchange accurate information cross-functionally and with external leadership.
• Adaptability: Ability to maintain focus and prioritize tasks in a fast-paced environment with shifting priorities and multiple stakeholders.

Physical & Environmental Demands:

• Sedentary Work: This is a largely sedentary role that requires remaining in a stationary position for extended periods while performing computer-based tasks.
• Operation of Equipment: Constantly operates a computer, analytical software, and other digital collaboration tools.
• Location & Travel: This position is typically performed in a standard home or corporate office environment. Occasional travel for team alignment or client meetings may be required.

Location:

Remote US

Benefits:

• Competitive salary and equity package
• Medical, dental and vision insurance coverage
• HSA/FSA
• 401(k) plan with a match up to 4%
• Flexible PTO
• Parental leave and caregiver leave

About Papa’s culture:

Papa’s culture is people first. While we have an incredible team of hard-working Papa people, at the end of the day, our company is really about community – and we celebrate that among our employees. We encourage everyone to bring their whole authentic selves to work. To be transparent. To be non-hierarchical. And, above all, to be a really good person.

We see ourselves as a place where every Papa employee feels they belong, a place where careers flourish, a place that brings back purpose and joy to work, a culture where visionaries/entrepreneurs are developed.

Papa is an equal opportunity employer. We proudly support the ParityPledge® for gender and racial parity at the highest levels of business. Equal Opportunity & Accommodation Statement: Papa is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. In compliance with the ADA, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role. If you require an accommodation at any point during the application or interview process, please let us know.

The Head of Revenue Operations for B2B is responsible for the operational integrity and strategic rigor of our sales engine.

Denova is expanding its team and is looking for a Process Governance and Operations Lead to support the governance and continuous improvement of Finance, Procurement, Banking and BPO operations.

ABOUT ALIMENTIV

Alimentiv is a global CRO with a singular focus: advancing therapies for patients with gastrointestinal diseases. GI is our WHY and for more than 30 years that purpose has driven our scientific rigour, operational excellence, and deep therapeutic expertise, including supporting more than 70% of IBD compounds in development.

We operate as a private, profit-with-purpose company, channeling our commercial success back into scientific research, technology, and our people. With approximately 700 people across multiple countries and three service lines, we are growing deliberately, and the capability of our leaders and our organization is central to how we get there.

If you want to do meaningful work, build something real, and invest back in research that changes lives — we want to meet you.

THE OPPORTUNITY

In this role, you will lead the day-to-day delivery of our Clinical Monitoring capability, with a focus on European CRAs. You will bring structure, clarity, and accountability to how we plan, manage, and continuously improve this critical function.

Your scope spans both operational leadership and strategic impact. From shaping policies and strengthening processes, to ensuring the quality and integrity of our clinical work at every level, you will play a central role. You will oversee resource planning, performance management, and compliance, ensuring our teams and partners deliver consistently high standards aligned with both regulatory expectations and industry best practice.

Working closely with sponsors and research partners, you will act as a trusted representative of our clinical monitoring and project teams throughout the full study lifecycle. You will bring expertise, credibility, and a solutions-oriented mindset to every interaction.

Positions available: 1; this opportunity is cross-listed in multiple locations. At this time, the position is open to those residing in Germany, United Kingdom, Ireland, Poland, Hungary, and Romania.

Closing date: June 12th, 2026, or later until successful candidate identified.

Project Planning

• Working in conjunction with clinical monitoring and project leadership team members, identify, develop, plan for, monitor, approve and/or report on project specific processes and services related to site selection, clinical monitoring, ICH-GCP compliance issue resolution, and global project harmonization including SOP and QS document maintenance, periodic site visits and collaborating with IT support to meet sponsor requirements on a timely basis.

Customer Service Delivery

• Represent and support the Clinical Monitoring teams with internal partners and external Sponsors to identify areas of improvement, to address sponsor/site concerns and to integrate new technologies and processes.
• Ensure regulatory compliance, industry best practices, and organizational goals and targets are met and/or exceeded.

Team Management and Engagement

• Manage members of the Clinical Monitoring teams, ensuring functional areas are adequately staffed with qualified personnel, providing ongoing support to staff in the areas of work allocation, resource planning, training and development, technology, process development, expense management, employee engagement and performance management (staff role development, evaluations, performance improvement and lost time management).

Third Party Contract Management

• Identify, procure, and manage Clinical Monitoring (Clinical Operations Leads) Independent Contractor services, including needs assessment, recruitment, contract negotiations, Corporate and Sponsor policy compliance, training and development, cost monitoring and performance management, ensuring corporate, industry and regulatory service level, guidelines and regulations are maintained.

Product/Service Delivery Support

• Provide expertise, developing tools to support project teams and business development in the areas of clinical, site and compliance monitoring and performance during the project life cycle starting from the bidding process through to reporting project findings to sponsors.

Qualifications

• The successful candidate should have a College Diploma/University Degree in a relevant field (Health Sciences, Life Sciences preferred, or SoCRA and/or ACRP Certification/Designation) and a minimum of 4-6 years related experience + substantial on-going training.
• Experience in managing CRA staff and ability to provide training and/or mentorship to colleagues on a 1:1 basis or meeting setting.
• Ability to work in a remote global capacity
• Strong knowledge of appropriate regulations and guidelines as they pertain to clinical monitoring and GCP.
• Team player that has a customer service approach and is solution oriented.
• Demonstrated leadership skills
• Strong verbal, written, and organizational skills.
• Ability to handle multiple tasks to meet deadlines in a dynamic environment.

Working Conditions

• Home-based

€76,500 - €127,500 a year

+ bonus

Please note that the above range reflects the full spectrum of compensation for candidates located in Germany - our Talent Acquisition team will be happy to discuss specific local compensation at time of interview.

PHISHING SCAM WARNING: Alimentiv is aware of the continued increase of phishing scams, leveraging various methods of attack via email, text, voice and social media. Please note that Alimentiv only uses company email addresses, which contain “@alimentiv.com”, to communicate with candidates via email. If you are contacted by someone about an open job at Alimentiv, please verify the domain of the sender’s email address and that they are asking you to apply on this website. If you believe you’ve been a victim of a phishing scam, please contact your local government cyber authority to report.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Global Director, Sales Strategy and Operations

Smartly is looking for a Global Director, Sales Strategy and Operations to help shape and scale how our commercial organization operates globally. In this role, you will partner closely with Sales leadership and cross-functional teams to drive planning, operational rigor, forecasting, and strategic initiatives that support growth across regions and customer segments.

This role is well suited for someone who combines strong analytical thinking with business judgment and operational execution. You will work across teams to improve decision-making, streamline processes, and ensure our global go-to-market organization can scale effectively as the business grows.

What You Will Do

• Partner with global Sales leadership to define and operationalize go-to-market priorities and commercial strategy
• Lead annual and quarterly planning processes, including territory planning, quota modeling, capacity planning, and performance tracking
• Develop forecasting frameworks, reporting structures, and business insights that support data-driven decision-making
• Analyze pipeline health, sales performance, conversion trends, and operational metrics to identify opportunities and risks
• Drive cross-functional initiatives with Finance, Marketing, Customer Success, and Business Operations teams to improve commercial effectiveness
• Build scalable operational processes and frameworks that improve efficiency and consistency across regions
• Prepare executive-level business reviews, strategic analyses, and recommendations for senior leadership stakeholders
• Identify areas for process improvement and lead operational change initiatives that support company growth

What We Are Looking For

• Strong experience in sales strategy, revenue operations, business operations, management consulting, or related commercial strategy functions
• Experience working with global sales organizations and supporting cross-regional go-to-market teams
• Strong analytical and problem-solving skills with the ability to translate data into actionable business insights
• Experience with forecasting, pipeline management, sales planning, and performance reporting
• Ability to work through ambiguity and drive alignment across multiple stakeholders and functions
• Strong communication and presentation skills, including experience working with senior business leaders
• Comfortable balancing strategic thinking with hands-on operational execution
• Experience working with CRM and business intelligence tools such as Salesforce, Looker, Tableau, or similar platforms

What We Offer You

At Smartly, we offer a place where you can advance your career. Here, you’ll find:

An Inclusive Global Culture: Join a team of over 750 Smartlies, representing more than 60 nationalities across 24 locations in 13 countries. We cultivate a culture built on trust, transparency, and open feedback, where diverse perspectives are valued and encouraged.

Global Impact: Contribute to a company making a global impact, directly influencing our customers’ success and business growth.

Focus on Wellbeing: We prioritize your health with healthcare packages, mental health services, and a commitment to work-life balance through paid holidays and family leave.

Comprehensive Rewards: Benefit from equity options, performance-based rewards, competitive compensation, and career development opportunities.

Flexible Hybrid Workplace: Experience a hybrid work model, balancing office collaboration with remote work, and the option to work abroad for up to 30 days annually.

Apply Now and Build Your Future with Smartly!

Curious what it’s like to work at Smartly? Visit our Careers page to see how we grow, collaborate, and make impact together

#LI-HYBRID

About Smartly

Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers.

Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it.

Visit Smartly to learn more.

The processing of your information is described in our Candidate Privacy Notice.

Company Name: tastytrade

Role: Head of Trade Surveillance and Best Execution

Location: Chicago, IL - Hybrid (3 days/week in office)

Licensure: FINRA Series 4,7,24, and 63 (or equivalents)

Come join a cross-functional team dedicated to protecting clients and the firm by ensuring trades are supervised, fairly executed, and accurately reported.  You will own the end-to-end best execution and trade surveillance program for the broker-dealer, helping the business meet regulatory expectations while supporting scalable growth.  You will work closely with Trading Desk, Operations, Compliance, Technology, and Finance to design controls, analyze execution quality, and resolve complex trading issues.  Your work will turn trading data, venue analytics, and surveillance outputs into clear actions, reports, and process improvements that directly influence senior management decisions.

What You’ll Do:

• Program Ownership: Lead the best execution program while continuously improving the firm’s trade surveillance and best execution frameworks, policies, and procedures including venue analysis, routing reviews, and regular execution quality assessments and reports under FINRA Rule 5310.
• Trade Management Operations: Manage trade management operations across the trade lifecycle (capture, allocation, corrections, breaks), ensuring accurate and timely processing and recordkeeping.
• Technology & Systems: Leveraging automated surveillance systems, data analytics, and emerging technologies to monitor and analyze trading activity more effectively. This would include tuning alert logic, managing surveillance platforms, and working closely with engineering.
• Regulatory Interface: Own trade-and execution-related regulatory reporting (e.g., CAT/CAIS, FINRA trade reporting facilities, and, where applicable, Rules 605⁄606 disclosures).
• Team Leadership: Coordinating across compliance, legal, and trading desks and reporting to senior management and regulators, while managing a Market Structure and Order Routing Specialist.
• Policy & Procedure: Ensuring the firm’s written supervisory procedures (WSPs) reflect current regulatory expectations and actual practice. Maintain and enhance written supervisory procedures, management reports, and committee materials that document reviews, decisions, and remediation.
• Projects: Partner on projects and system changes involving OMS/EMS, surveillance platforms, and data feeds, including testing, calibration, and control design.

Who You Are:

• Bachelor’s degree in Economics, Business, Finance, Accounting, or related field (or equivalent work experience).

• FINRA Series 4,7,24, and 63 (or equivalents).

• 7-10 years of experience in broker-dealer trade surveillance, best execution, trading operations, or trade compliance.

• Strong working knowledge of FINRA Rules 5310 and 3110, SEC execution and reporting rules, and broker-dealer supervisory frameworks.

• Experience with trade surveillance and reporting platforms and OMS/EMS systems, plus strong data skills using tools such as Tableau and SQL or similar analytics.

• Experience with managing relationships with market managers and counterparties

• Ability to interpret complex trading and venue data, communicate findings clearly in writing and verbally, and influence stakeholders across trading, operations, risk, legal, and compliance.

• High integrity, attention to detail, and a control mindset, with comfort working in a fast-paced, regulated trading environment and managing competing priorities.

Company Perks + Benefits:

• Performance Bonuses
• Stock Purchase Options
• 401k Plan
• Medical/Dental/Vision Benefits
• 20 Paid Vacation Days (plus an additional paid vacation day the month of your birthday!)
• 10 Paid Sick Days
• Gym Membership Reimbursement
• Commuter Benefits
• Pet Insurance
• Wellness & Mental Health Programs
• Charitable Donation Matching
• Two Paid Volunteer Days Off
• Daily catered lunch when in the office
• Full kitchen with snacks and beverages
• In-building gym
• Shuttle to/from Metra

Salary Range: $170,000 - $190,000

The actual salary offered will be based on the candidate’s level of experience and qualifications

Discretionary performance bonus: 15-20% of base salary based on individual and company performance

About IGNA + tasty

IG North America is home to tastytrade, tasty live, tastyfx, and tastycrypto—a family of brands built to democratize trading and empower individual investors. Founded in Chicago by the creators of thinkorswim, acquired by London-based IG Group in 2021, we combine startup innovation with the backing of a FTSE 100 fintech operating across five continents serving over 1.3m customers and handling billions of dollars in transactions – built on scale, trust, and proof.

From our headquarters in Chicago’s Fulton Market, our team builds award-winning trading platforms, produces live financial education content daily, and creates technology that makes complex markets accessible. tastytrade is our retail brokerage for self-directed investing and trading, with tasty _live_ providing content to educate our customers. tastyfx is the fastest-growing forex broker in the US. tastycrypto provides self-custody digital wallets for decentralized finance.

We’re a lean, collaborative team that values autonomy, pragmatism, and impact. Whether you’re building technology, creating content, serving customers, or supporting operations, you’ll work alongside people who are passionate about disrupting traditional finance and genuinely care about helping traders succeed. Our culture rewards initiative, embraces experimentation, and measures success by the value we create for our users. The bar is high – bring a curious and forward-thinking mindset and we’ll give you the platform to define what comes next. Join us at IG|tasty – the future gets built here.

Location: Our office is in the West Loop - Chicago’s growing center of tech, great cuisine, and high-end bars.

tastytrade | tasty live | tastyfx | tastycrypto

1330 W Fulton Market, Chicago, IL 60607

*Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they have every single qualification. Our team is dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your experience doesn’t align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles!

JOB SUMMARYThe Director of Country Operations Management will provide managerial oversight to Country (study) Operations Manager (CsOM) colleagues in their respective groups and their associated deliverables within and across that...

JOB SUMMARYThe Director of Country Operations Management will provide managerial oversight to Country (study) Operations Manager (CsOM) colleagues in their respective groups and their associated deliverables within and across that...